We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Huge rooms, great view and location”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hilton Noumea La Promenade Residences
Ranked #4 of 20 Hotels in Noumea
Certificate of Excellence
Reviewed August 1, 2014

This is our second stay here, last time in 2012 as the Best Western. The location is perfect, right in the middle of all the action. The rates are fair considering how expensive everything in New Caledonia is. The Wi-Fi is horrific but everyone says that it is the whole city's problem, not the hotel. There is no breakfast here but the room has a full kitchen and laundry! Beautiful bakeries abound and the there are more restaurants around here than you can poke a stick at. The rooms and bathrooms are well appointed, the room service is perfect and the front desk staff speak English well. We will be back!

Room Tip: All the rooms are equal. You choose whether you want 6th floor or lower.
  • Stayed: August 2014, traveled as a couple
    • Value
    • Location
    • Service
4  Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascale D, Assistant manager at Hilton Noumea La Promenade Residences, responded to this reviewResponded August 7, 2014

Dear guest,

We thank you for your good comments and hope to welcome you in the next future.
Sincerely.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (625)
There are newer reviews for Hilton Noumea La Promenade Residences
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

377 - 383 of 625 reviews

Reviewed July 30, 2014

Stayed at the La Promenade residences last week while at a conference.. First time we'd been to N.C. The whole country is spotlessly clean and the people were friendly. We were warned to expect high prices, but they weren't that bad, compared with a decent package in Fiji. The hotel was simply superb - we had a 5th floor King Single Bedroom Apartment with full kitchen meaning we could go to the mini-mart up the road and buy food and prepare our own meals which helps contain costs. The view was fantastic, and we didn't get a single insect bite.

Room Tip: Level 4 and above have better views.
  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Service
3  Thank Alaroy01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascale D, Assistant manager at Hilton Noumea La Promenade Residences, responded to this reviewResponded August 7, 2014

Dear guest,
We just read your very good comments and we thank you.
Quality and services of our hotel met your expectations and we are delighted.
We look forward to welcoming you again in the future.
Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2014

The fact that the pool and most of the balconies don't see the sun is a big disappointment. Otherwise the hotel is excellent and the staff very good and helpful. The view across the ocean is magnificent. They do fall down a bit in attention to detail.. eg running out of bread and milk at breakfast... Luke warm/ cold.food in the baine maries... used crockery/ cutlery left on the tables while staff stood around. Makes you wonder if senior management ever sample what's being provided for guests?
Notwithstanding the above I wouldn't hesitate to stay there again.
And if you do stay at the Hilton it's only a short walk to the 'Le Roof' restaurant which although a bit on the expensive side is brilliant. A must.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank DavidAlan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascale D, Directrice adjointe at Hilton Noumea La Promenade Residences, responded to this reviewResponded August 7, 2014

Dear guest
We are sorry to read you had experienced disturbances during your stay with us.
We thank you for bringing these points to our attention.
Make sure we have taken the necessary measures to ensure similar situations will not occur again.
Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2014

Had a lovely 2 bed apartment for my family of four . Found the Lagoon activities more inviting than the pool. The included breakfast was brilliant.
Overall a well equipped, clean place to stay. Old style apartment gave us plenty of space. Free wifi kept the kids connected.

  • Stayed: July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Kathy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascale D, ASSISTANT MANAGER at Hilton Noumea La Promenade Residences, responded to this reviewResponded July 27, 2014

We thank you for your best comments and we are very pleased that you enjoy your holidays.
Sincerely.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

We recently stayed a week with our 3 adult daughters, their partners and 2 young grandsons. We had a 3 bedroom apartment and a 2 bedroom apartment on the same floor but at opposite ends of the corridor. The layout of the apartments was brilliant and worked really well for our situation. Our 2 bedroom had a foul smell most afternoons but the 3 bedroom didn't. The location and views were amazing. Housekeeping was a bit hit and miss and we had to ring to have quite a few items replaced. Had 2 phone calls from French speakers and had no idea who it was as we had only a little french. Overall a great stay and ate lots of wonderful food.

  • Stayed: July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
2  Thank janineor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascale D, Assistant Manager at Hilton Noumea La Promenade Residences, responded to this reviewResponded July 23, 2014

Dear guest,
Thank you for taking the time to share your comments with us.
We are sorry to hear you had experienced disturbances during your stay with us.
We thank you for bringing these points to our attention.
But we are also very pleased that you spent a great stay with us.
We look forward to welcoming you again in the future.
Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2014

Upgrade to 3 bedroom from 2 was great. Facilities were all clean and very tidy. Location of hotel was convenient for restaurants and beach. Pool had no sun but was tepid and ideal. Pool at another hotel was available and provided sun, but cold pool. 2 patisseries within 2 minutes walk suited me fine and supermarket 15 minute walk.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
2  Thank Warren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascale D, Assistant Manager at Hilton Noumea La Promenade Residences, responded to this reviewResponded July 22, 2014

Dear guest

We just read the comments that you left and we thank you.
Quality and services of our property answered your expectations.
We hope to see you again in the next future.
Sincerely.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2014

The hotel is in a great location and our studio apartment was well appointed with a lovely wide balcony and views out across the bay. The pool unfortunately is in shade and rather exposed to the wind which was not so pleasant, however guests can use the pool facilities at the Parc Hotel next door. Bathrooms clean except for mouldy shower grouting which was a little surprising vs the usual Hilton standard and bath towels are a little old. We had a couple of fabulous dinners in the Hotel Restaurant. Interesting shops and good range of other dining & bar options below the hotel and along the promenade. Easy walk to next bay for more restaurants and cafes as well as access to glass bottom boat and ferry out to Isle aux Canards. Staff are friendly and helpful. Overall we enjoyed our stay.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
2  Thank Caren W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascale D, Assistant Manager at Hilton Noumea La Promenade Residences, responded to this reviewResponded July 22, 2014

Dear guest,

Thank you for taking the time to share your comments with us.
We are sorry to hear you had experienced disturbances during your stay with us.
We thank you for bringing these points to our attention.
We look forward to welcoming you again in the future.

Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Noumea
0.6 mi away
Le Meridien Noumea Resort & Spa
0.1 mi away
Le Lagon Hotel
Le Lagon Hotel
#1 of 20 in Noumea
665 reviews
0.2 mi away
Ramada Hotel & Suites Noumea
Show Prices
Show Prices
Show Prices
84.7 mi away
Sheraton New Caledonia Deva Spa & Golf Resort
0.2 mi away
Nouvata
Nouvata
#11 of 20 in Noumea
595 reviews
0.6 mi away
Hotel Beaurivage
Hotel Beaurivage
#7 of 20 in Noumea
175 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Noumea La Promenade Residences? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Noumea La Promenade Residences

Address: 109 Promenade Roger Laroque | Anse Vata, Noumea, Grand Terre 98807, New Caledonia (Formerly Residence Hoteliere la Promenade)
Phone Number:
Location: New Caledonia > Grand Terre > Noumea
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Noumea
#3 Romantic Hotel in Noumea
#3 Luxury Hotel in Noumea
#3 Business Hotel in Noumea
Price Range: $194 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Noumea La Promenade Residences 4*
Number of rooms: 154
Official Description (provided by the hotel):
Relax in a Pacific paradise at Hilton Noumea La Promenade Residences. The Residences are located in the heart of Noumea, New Caledonia and boast direct access to Anse Vata Beach, offering an array of exciting water activities including scuba diving, snorkeling, and sailing. Browse the Riviera-style boutiques, and discover shopping and dining in the Shopping Center located right underneath the residences. With museums, casinos, restaurants, bars and nightclubs there is something for everyone in Noumea. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Booking.com, Expedia, Agoda, Orbitz, Travelocity, Priceline, Hotwire, TripOnline SA, Cheap Tickets, Cancelon and HotelQuickly so you can book your Hilton Noumea La Promenade Residences reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier La Promenade- Noumea Hotel Noumea
Best Western Noumea
Noumea Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing