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“Quality hotel at a premium price”
Review of Grand Papua Hotel

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Grand Papua Hotel
Ranked #5 of 15 Hotels in Port Moresby
Certificate of Excellence
Reviewed September 22, 2012

This hotel fits the "Expect the Unexpected" reputation of PNG. A medium rise hotel on a small block of land with great harbour views. Large modern rooms with quality furnishings. A very comfortable bar and stylish restaurant (but only one). A small outdoor swimming pool and terrace, but apart from that, limited public spaces and a very constricted entrance driveway. There is a very handy ATM on the premises, good-quality Wi-Fi through the purchase of an access card and, a small roomful of poker machines for those who need them. Service was generally very pleasant.

In the city of extremely limited choices, The Grand Papua afforded a pleasant and comfortable in shortstay at a relatively high price. It might be a bit confining for anyone who is planning a longer stay.

  • Stayed: September 2012, traveled on business
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1  Thank ClimbingOut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoralSeaHotels, Manager at Grand Papua Hotel, responded to this reviewResponded December 10, 2015

Dear Climbing Out,

Thank you for providing feedback on your stay at the Grand Papua Hotel.

There is one bar, however guests are more than welcome to order drinks from the Bar and enjoy them poolside if they wish. We have a range of room types, long stay guests may enjoy staying in one of our well appointed suites, with kitchen, laundry facilities, lounge/dining, separate bedroom area and balcony to enjoy the water views.

We are glad you enjoyed your stay with us and hope to welcome you back to the Grand Papua Hotel again.

Regards
Grand Papua Hotel
Management & Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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184 - 190 of 212 reviews

Reviewed August 28, 2012

Port Moresby is a city a bit different than others where luxury as defined by European is difficult to be found. Grand Papua hotel offers a true luxury experience though completely different to the whole cIty and country. It offers excellent service, security, a great bar and restaurant to enjoy drinks and meals and an astonishing view to the ocean. It is expensive but definately worth the spent.

Stayed: August 2012, traveled as a couple
2  Thank Bessy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoralSeaHotels, Manager at Grand Papua Hotel, responded to this reviewResponded December 10, 2015

Dear Bessy V,

Thank you for taking time out of your busy schedule to provide feedback on your stay at the Grand Papua Hotel.

It is pleasure to hear you had such an enjoyable stay, your words of encouragement have been shared with the Staff & Management Team.

We look forward to welcoming you back to the Grand Papua Hotel.

Regards
Grand Papua Hotel
Management & Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2012

Stayed here four nights for business in August 2012 with two colleagues. From the moment we checked in we were looked after and treated as valued guests.Check in was friendly and efficient and set the tone of our stay.

All of our rooms were well appointed, comfortable, clean, and well serviced, (a special thanks to Marion the housekeeper during my stay). I stayed on the 12th floor overlooking the bay and the view from my room was incredible. The pillows are large and comfortable and I slept really well each night of my stay.

We ate all of our meals at the hotel and found the food and service in the restaurant and bar to be first class. Three of the four days we ate the continenatal breakfast buffet and became enamoured with the small fresh cheesy buns.On our last day I chose the full breakfast buffet which contained all your normal hot choices, bacon, eggs cooked to your request, and even lamb cutlets. The dinners were well cooked and plentiful. I could not fault the food.

We also spent some timein the on-site bar which is well decorated and has a nice "club" atmosphere and made several new friends in our short stay. Service here was once again top notch and the staff were friendly and attentive.

I would definately stay here again if I were visiting Port Morseby

  • Stayed: August 2012, traveled on business
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2  Thank Perth-Traveller74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoralSeaHotels, Manager at Grand Papua Hotel, responded to this reviewResponded December 10, 2015

Dear Perth-Traveller 74,

Thank you for taking time to provide feedback on your stay at the Grand Papua Hotel.

We strive to provide efficient, friendly and professional service in a safe relaxing environment. Your encouraging comments have been shared with the Staff and Management team.

We look forward to welcoming you back to the Grand Papua Hotel.

Regards
Grand Papua Hotel
Management & Staff team

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Reviewed July 18, 2012

We are 17 persons altogether and had a buffet dinner with a fresh selections of Asian delights at the Grand Brasserie restaurant during the birthday of our big boss last July 17, 2012. This hotel has a Grand Bar, and Grand Spa, as well as several options for meetings and events. Grand Papua Hotel is located at the city centre nearby Port Moresby’s local attractions, and is ideal for business and pleasure trips, with some modern touches and stunning seaviews plus a comfortable accommodations.

  • Stayed: July 2012, traveled with friends
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1  Thank Aida P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoralSeaHotels, Manager at Grand Papua Hotel, responded to this reviewResponded December 10, 2015

Dear Aida,

It is such a pleasure to read that you had such a good experience at the Grand Papua Hotel.

Thank you for taking to to provide feedback on your meal in the Grand Brasserie.

We hope to welcome you and your colleagues back in the near future.

Regards
Grand Papua Hotel
Staff & Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2012

Stayed at Grand Papua hotel for the first time as other hotel i normally stayed ( Airways hotel ) is fully booked. The hotel is new as it started operations just last year, so it is less than a year in business. The hotel is run by australian management.

The greatest complains i have would be the hotel rate which they charged which was 460 USD for standard room without breakfast and internet ! Although i would say the hotel is nice but it would be an equivalent of 3 stars hotels in most countries . So this is most expensive hotel i have ever stayed in my life and i am well travelled to many countries ! Although i know that things for foreigners here are expensive because everything have to be imported , nothing is made locally but i was still hard to accept the ridiculous rate for the same level of hotel in other countries.

Well , apart from the overpricing issue. I think the hotel is located in great location as most rooms are facing the sea so you can see beautiful sea from the balcony. The room is reasonably nicely decorated as well as other areas of the hotels such as restuarant, bar, pool, gym. I am a bit disappointed at the food which is not so good, especially breakfast and room service, not much selection. Service level was not up to the standard e.g. i had to ask for body shower gel, and shampoo almost everyday as they were not provided in the shower. Wifi internet connection signal is not as strong at my floor ( i am staying at 5th floor) and there is no internet cable provided.

Well, if i have the choice, i would probably not coming back to this hotel unless the price is more reasonable. Airways hotel near the airport is much better choice for the same rate.

Room Tip: Choose room facing the ocean, it is nice view from the balcony.
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  • Stayed: July 2012, traveled on business
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3  Thank Sombatbkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoralSeaHotels, Manager at Grand Papua Hotel, responded to this reviewResponded December 8, 2015

Many thanks for taking the time to write your review from your stay at the Grand Papua Hotel.

I'm sure you can appreciate there are always teething problems when we open a new hotel, and I hope you will come back and to see that we are continuing to smooth out any issues from the opening.

I am confident we will continue to meet our guest expectations as our team become more confident and comfortable in this new environment.

I look forward to welcoming you back and once again many thanks for your comments.

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Reviewed July 9, 2012

Ever been somewhere, and you get a feeling that you have stepped into a new world altogether??? Well that's the kind of feeling you get when you first walk in to the The Grand Papua Hotel.

From the time you check in at the Reception to unpacking your overnight bag the service is first class.

The scenic view on either side of the hotel rooms are 'too die for'...the rooms are fit for a king...and the pillows are soft and gentle...never been to a hotel that takes its customers comfort seriously as the Grand Papua Hotel..

My favourite part of the experience is winding down at the end of the day at 'The Bar'..the decor is elegant, service is top notch...where else in Pot Moresby can you get a medium size pizza of your choice for K10 with cold draught???

I love The Grand Papua...you're certainly a class of your own...

Room Tip: Rooms on the West side give you the ocean view... Also this is the only hotel that has a specificall...
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  • Stayed: February 2012, traveled with friends
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3  Thank AdrianChisenga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoralSeaHotels, Manager at Grand Papua Hotel, responded to this reviewResponded December 9, 2015

Dear AdrianChisenga,

Thank you for taking time to provide feedback on your stay at the Grand Papua Hotel.

Your words of praise and encouragement have been shared with the staff and management.

We hope to see you again soon at the Grand Papua Hotel

Regards
Grand Papua Hotel
Staff & Management team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2012

Stayed for 2 nights as airport (the worst) would not let planes out.

Hotel beautiful, help great and when the natives are not on strike power and water available.

Spa good, food good and again rooms VERY nice even if cold showers. -

Room Tip: Ask if the room will get hot water.
See more room tips
  • Stayed: July 2012, traveled with friends
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    • Sleep Quality
    • Rooms
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3  Thank MF A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoralSeaHotels, Manager at Grand Papua Hotel, responded to this reviewResponded December 9, 2015

Dear MF A,

Thank you for taking time to provide feeback on your stay at the Grand Papua Hotel.

It is always a pleasure to hear that guest have enjoyed their stay and have had the opportunity to enjoy our amenities.

We hope that the next time you travel to PNG, you will stay at the Grand Papua Hotel.

Regards
Grand Papua Hotel
Staff & Management team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Papua Hotel

Address: Mary Street, Port Moresby, Papua New Guinea
Phone Number:
Location: Papua New Guinea > Papua Region > Port Moresby
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 15 Hotels in Port Moresby
Price Range: $122 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Papua Hotel 4*
Number of rooms: 161
Official Description (provided by the hotel):
Located in the city centre of Port Moresby, the Grand Papua Hotel is the newest deluxe hotel to open in PNG. Comprising 161 rooms and suites, the hotel caters to both the corporate and leisure traveller. ... more   less 
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