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“We had very good service”
Review of Hotel Krasnapolsky

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Hotel Krasnapolsky
Ranked #7 of 31 Hotels in Paramaribo
East coast
Level 6 Contributor
238 reviews
179 hotel reviews
common_n_hotel_reviews_1bd8 272 helpful votes
“We had very good service”
Reviewed May 18, 2012

We stayed at the Hotel Krasnapolsky for two nights that bookended a trip to Bergandal Resort. Both times we stayed at the Hotel Krasnapolsky, there were problems (with our group plans one time and with one persons personal problem the second time).

In both cases, the Marketing & Sales Manager , Ben D'Leon jumped into the problem and got it straightened out. For the group problem, he got the schedule and the details changed promptly. And the second problem, where a member of our group forgot her pocketbook in a taxi (which contained all her money, her passport, and her camera, among other things), he worked overtime trying to track the taxi down, and arrange details of how to handle the problems if the pocketbook wasn't found. Luckily, the pocketbook was returned by the taxi driver the next day [big tip of the hat to the taxi driver].

Other reviewers have given very informative reviews of this hotel, and I really can't add anything new there.

I would return to this hotel again.

Room Tip: The elevators are at the end of the [long] hall, so if walking is a problem, ask to get a room near...
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hedo-goer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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156 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Albuquerque, New Mexico
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 3, 2012

Wonderful experience ! Hotel staff was pleasant and friendly. Helpful when needed . Pool is now open and sparkling clean .The restaurant with a service bar is adjacent to pool (Parbo is their national beer which is quite good ) .Orange tours were onsite to book tours .Due to the hotel's central location restaurants and shops were in abundence .Taxis were always available (taxis range $5-$8 ) Read INJules review regarding regarding Mastercard as many people in our group only had Visa at this date .Also read the days and times stores and restaurants close .This quirk with Visais being worked on and I am confident that soon in the future Visa will also be accepted...but check before you go .The rooms were clean ,modern and very comfortable . The shower had a "rain" shower head which was delightful Hot water was always available ..Bath towels were thick and fluffy .Beds very comfortable .Air conditioning worked well .This is the hotel for your stay in this wonderful , friendly and welcoming country .

Room Tip: Get on the 6th floor for a greater view from your balcony ! But as far as the rooms go...all are mod...
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank bluemamalu23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indianapolis, IN
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 30, 2012

We stayed at the Hotel Krasnapolsky as part of a packaged group tour and were not disappointed. The rooms and public areas are updated and well-kept. Beds were comfortable and rooms had flat screen TVs with awesome cable. Nice bathrooms and even great hot water (when you turn the handle the right direction). Desk personnel were pleasant and helpful. WiFi is available for a fee. You can get locks for in-room safe at the desk. Stayed in two different rooms as we book-ended our stay and in neither of the balcony doors locked.

The food at the hotel restaurant was very good, but the wait staff were not very pleasant. There are several options for dining in the hotel including the hotel restaurant, a coffee shop, Popeye's chicken, and a pizza restaurant. Breakfast buffet was pretty standard, but could stand some improvement.

The pool and Cabana restaurant/bar were under construction during our stay. The hotel offered complimentary use of a pool at another hotel across town and arranged free transport for us, though it took a little while to get worked out. This was because the man working the desk was unfamiliar with how to do this. Once a more senior desk clerk got involved things progressed more quickly and the pool at the other hotel was very nice. Based on the updates done to the Hotel Krasnapolsky the pool/restaurant area is likely to be very nice when completed.

IMPORTANT TIPS for travel to Suriname: BRING A MASTERCARD with a pin number!!!! ATMs are plentiful in Paramaribo, but very difficult to find one that takes Visa. Many stores/restaurants/etc. also only take Mastercard. BRING MORE US DOLLARS OR EUROS than you would typically take on a trip as several tour operators would only accept these and not local currency or credit cards. EVERYTHING CLOSES AFTER 4 PM and ON SUNDAY. I mean everything! Nearly all the stores, even convenience stores, were shut up tight after 4 pm M-Sa and all day Sunday so plan accordingly. If you need to buy snacks, bottled water, soda, or souveneirs keep this in mind. Even some of the restaurants were closed after these times. Paramaribo is a bit of a desolate place in the evenings and on weekends.

  • Stayed February 2012, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank INJules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trinidad and Tobago
Level 5 Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed March 22, 2012

Arriving in Suriname, my expectations were quite low, so obviously my outlook on my accomodation would be low as well. I arrived in the country about 2am,so the sights were not necessarily 'pleasant'. Nevertheless when I arrived at the hotel, the front desk was very accomodating, when I stepped out of the elevator I was esctatic. The clean shiny floors and walls, huge glass like vases gracing the hallway. Amazing...The room was nice, AC worked well, room service cleaned the rooms to my satisfaction. The breakfast was delightful, a wide assortment of local cuisine. The reason for 4 stars is that the pool was closed for renovation my for my entire stay and my balcony door could not lock (ggod thing I was on the 6th floor) Otherwise, woul've given it 5. Will stay again.

  • Stayed September 2011, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
4 Thank RAdPino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level 5 Contributor
83 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed March 21, 2012

The rooms have all been redone and are very modern and clean. Shower was great.
WIFI speed was so slow I thought it was dial up, and you had to pay for it. I had that problem else where in the country too. Breakfast buffet was cold and substandard. Lots of food just not anything you would want to eat. Within walking distance to shops and the market but the street signs are confusing. TAKE A MAP.
Front desk personal was helpful and friendly.

Room Tip: Rooms are all the same ask for one at the end of the hall if you want quiet.
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SDDots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocala, Florida
Level 6 Contributor
639 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 279 helpful votes
Reviewed February 6, 2012

Most everything was fine, no problems on a 3 day stay except the breakfast buffet had lukewarm to cold food each day. Not a really great selection either, but that could be due to the overall condition of the country.

Rooms are quite comfortable and clean with good beds. Outstanding shower. CNN in the rooms but wifi is not free.

Overall ambiance is typical developing world, with Popeye's Chicken taking a prominent position in the restaurant area.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kairho1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkeley, California
Level 6 Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
Reviewed April 1, 2010

I stood at the front desk - watching the lobby clock - for exactly 28 minutes while checking in. The slow-motion nature of that process would have driven a lesser man to sheer madness. There wasn't a queue.

The gentleman behind the desk discovered our rooms were in fact not ready well after check-in time, and since we weren't willing to come back later, he undertook a laborious process to put me and my friends in different rooms. 28 minutes later, we were finally able to let ourselves in.

Our room faced the street which wasn't too noisy and provided a charming view over Parbo's main shopping street. The room reeked of air freshener bulbs which we promptly hid in drawers to stem the flow of noxious fumes. My friends' room faced the pool side and they reported some noise from later-evening revelry.

There was light to moderate mildew in the shower. Linens were clean and fresh, but the bedspread was a bit worn and pilled in locations. It was a very comfortable bed, nonetheless. The shower curtain was too short and water spilled profusely onto the bathroom floor. Such an easy problem to fix, one wonders why it is left in this condition to slowly ruin their own tilework.

It required multiple attempts to get an internet access code. Eventually it was obtained and worked reasonably well for this part of the world. $5USD per day for the privilege.

Hotel is in a great location, near lots of shops and eateries.

Breakfast buffet is poolside and pleasant: menu is standard Dutch fare, with lots of bread and cheese. Some fresh fruit. In an incredibly cheap move which I've never seen in this area, if you want the buffet cook to make you an omlette or scrambled eggs, they charge you $3USD! Boiled eggs are gratis. Coffee is the dreaded Nescafe.

Overall room quality was slightly above Torarica Hotel/Casino but below Spanhoek down the street. Bungled front desk arrangements definitely soured my opinion of this hotel, though.

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MRMinSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Krasnapolsky

Property: Hotel Krasnapolsky
Address: Domineestraat 39, Paramaribo, Suriname
Location: Suriname > Paramaribo District > Paramaribo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 31 Hotels in Paramaribo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Krasnapolsky 3.5*
Number of rooms: 84
Official Description (provided by the hotel):
Designed for comfort and convenience and centrally located right in the middle of Paramaribo's bustling downtown area, Hotel Krasnapolsky is the perfect choice for tourist and business travelers alike. When staying at Hotel Krasnapolsky you are near commercial, financial and site seeing areas. The recently renovated hotel creates a light and spacious atmosphere, with its sleek, minimalistic and modern interior which responds to the wishes of the modern traveler. All 84 rooms contain tasteful and comfortable furnishings, modern bathroom with rain shower and a private balcony which gives you wonderful views of the bustling city scene, the beautiful pool terrace or far- reaching views extending over the city rooftops all the way to the bridge across the Suriname River. Furthermore the hotel offers numerous dining facilities, conference rooms and services, swimming pool, gym, a lively shopping arcade and a convenient booking office capable of arranging travel plans, tours and activities of any nature. Hotel Krasnapolsky has received the international Travel life Gold Certificate, the highest award for environmental friendly and sustainable tourism. ... more   less 
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Also Known As:
Krasnapolsky Hotel Paramaribo
Hotel Krasnapolsky Suriname/Paramaribo

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