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“Not a bad stay... Considering the location”

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Sheraton Asuncion Hotel
Ranked #5 of 57 Hotels in Asuncion
Certificate of Excellence
Miramar, Florida
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Not a bad stay... Considering the location”
Reviewed April 25, 2014

The Sheraton ASU had a few perks, the complimetary breakfast and close proximity to the Plaza Sol Mall across the street are great. The cons are, 1. the "late" Check-out is only two hours more than the 1200 noon check out. The internet is $5.00 US dollars a day and it's annoying to have to re-order every day. My co-worker and I asked for king singles and we both got double occupancy rooms. No English speaking channels on the TV and all the outlets required converters for the 220 voltage.

Room Tip: Make sure you ask for a front view. There is construction to the rear of the hotel. Also, confirm...
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  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JMAbrante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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441 reviews from our community

Traveler rating
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    53
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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
shaftesbury, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 28, 2014

There is no better place to stay in Asuncion. This hotel just gets better and better. I have stayed there on business for several years and the level and quality of service takes some beating. The rooms are clean, comfortable and well maintained. The staff, from top to bottom, are always willing to go the extra mile. The restaurant on the ground floor has improved significantly over the years and the lunchtime buffet is as good as it gets in Asuncion. For business travellers, the lounge on floor two is a comfortable space for relaxing and/or holding private meetings. The swimming-pool terrace, incorporating an excellent spa and functional gym, is one of the best private terraces I have seen of this kind which lends itself to late night dining and the best views in Asuncion. To cap it all, the hotel is just across the way from Asuncion's leading shopping mall - Shopping del Sol - and next to, what will be, Asuncion's latest mall. A perfect location for business and pleasure. Top notch and great value. I am looking forward to staying there again on future visits and would recommend highly this hotel to both business travellers and upscale tourists.

Room Tip: The rooms at the back are quieter and provide leafier views. Book in advance.
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank N J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review, April 29, 2014
Dear NJH,

Thank you for taking the time to write and share your comments from your most recent stay and for your support to the Sheraton Asunción Hotel. We greatly appreciate your feedback regarding your experience at our Hotel. Our associates feel rewarded in their efforts and grow and gain confidence through positive reinforcement.

I kindly invite you to contact me personally should your travel plans bring you back to Asuncion. We are grateful for your support and do sincerely hope that we may have the pleasure of welcoming you in the future.

In closing may I thank you, once again, for your feedback.
Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 24, 2014

It has the look, feel and comfort of a 4 star hotel with the charm and grace of local flavor. Highly recommend it. Across the street from the hotel is a mall. For anyone looking for local arts and crafts, I recommend visiting the store "Artesania Overall."

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spiraluxa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review, April 26, 2014
Dear Spiraluxa,

Thank you for choosing the Sheraton Asunción Hotel for your recent stay and for taking the time to share your comments at Trip Advisor.

We greatly appreciate your positive feedback about your experience at our Hotel and the scores you gave to our services and facilities. Once again thank you for taking the time to write and share your comments with us

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgetown, Guyana
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 18, 2014

This hotel is located on a street lined with trees which adds to the quiet and beautiful external ambiance. The reception and floor staff are extremely courteous and most helpful. The rooms are very spacious and comfortable. The entire facility is spotless clean. It is closely located to a very impressive shopping mall where one can get basic amenities as well as gift items to take back home. A sure stay for my on my next visit to Paraguay.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VishnuPersaud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review, April 3, 2014
Dear Vishnu,

Thank you very much for taking the time to share your comments at Trip Advisor and give us your important opinion.

We greatly appreciate your positive feedback about your experience at our Hotel. We feel rewarded in our efforts and our associates grow and gain confidence through positive reinforcement. I sincerely hope to welcome you again in a near future.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 1, 2014

Only stayed one night for business. Arrived late with big group of colleagues and the staff were expedient in getting us all checked in which was very much appreciated since we had only a couple hours of sleep until wake up call.

The most important thing was I was able to get good rest. Hotel seemed like it was one of the better options in the city after driving around the next day.

Breakfast was also good and had nice mix of local and "american" style options.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J_Carino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review, March 20, 2014
Dear J_Carino,

Thank you for choosing the Sheraton Asunción Hotel for your recent stay and for taking the time to share your comments at Trip Advisor.

We greatly appreciate your positive feedback about your experience at our Hotel. Our front desk office was expecting your arrival and prepared all necessary in advance so no one had to wait.

Our associates feel rewarded in their efforts and grow and gain confidence through positive reinforcement. Once again, thank you for giving us the chance to serve you.

In closing, may I thank you, once again, for taking the time to write and share with us your comments.

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
122 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed January 19, 2014

This is my go to place when in Paraguay. The lobby area and restaurant are very nice and the food is quite good. The rooms are standard fare but nice. The rooftop is really nice with the pool and a great place for a beer at the end of the day. My only complaint is the equipment in the health center is in need of updating

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nowitsmillertime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review, January 31, 2014
Dear Jhembrock,

Thank you for taking the time to share your comments at Trip Advisor and give us your important opinion regarding your recent stay at the Sheraton Asuncion Hotel.

I greatly appreciate your positive feedback about your experience at our Hotel. I also noted your comments regarding the Fitness Center and notified our management team so that we may look further into this matter. It is the loyal customer’s feedback that often pinpoints an area that needs focus and attention. So I thank you for supporting our Hotel.

I hope that you return to the Sheraton Asuncion Hotel soon.

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bogotá
Level Contributor
202 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
Reviewed December 28, 2013

This review refers to the spa only:

The staff is always friendly and helpful and customer-driven.

In general, the spa is a very well maintained area:

The air-conditioned excercise room and the machines are well maintained and clean;
locker room, towels, water are provided.

The only point of critics is the condition of the sauna in terms of hygiene and cleanliness:
The wood is dark and soaked with sweat - disgusting and possibly with billions of bugs!
It requires urgent cleaning and then some sauna-rules to follow
(take shower first; no sweat on wood; quiet; no phones...)

How comes that people don´t use a towel to sit on - but soak the wood directly with their swimming shorts? Incredible..

But with the good management of the hotel, this should be resolved soon.

  • Stayed November 2013, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank tom_brd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review, January 5, 2014
Dear Tom,

Thank you for taking the time to write at Trip Advisor and share feedback from your most recent stay in Sheraton Asuncion Hotel. Our guest feedback is important to us as often it may pinpoint an area of needed focus and attention.

Please accept my apologies for the dissatisfaction experienced at the SPA during your time spent with us. I have notified our management team so that we may look further into this matter. Our goal is to provide our guests with a memorable and enjoyable experience from start to finish and I am truly sorry that we did not carry out this promise.

It is only the loyal customers that let you know that you need to fix a problem. So I thank you for supporting our Hotel. I hope that you will return to the Sheraton Asuncion Hotel soon.
Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Asuncion Hotel

Property: Sheraton Asuncion Hotel
Address: Aviadores Del Chaco, Asuncion 2066, Paraguay
Phone Number:
Location: Paraguay > Asuncion
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Asuncion
#2 Family Hotel in Asuncion
#3 Luxury Hotel in Asuncion
#4 Business Hotel in Asuncion
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Asuncion Hotel 4.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Sheraton Asuncion
Asuncion Sheraton

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