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“Below my expectations.. but ok..”

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Hotel Maison Suisse
Ranked #14 of 58 Hotels in Asuncion
Certificate of Excellence
Reviewed June 1, 2013

I think the hotel deserves the good reviews I read before making my reservation but I would point out a few concerns about it:
* At least my room need fumigation services immediately; not only I saw a lot of ants in my bathroom but also had a few of them with me during bed time
* I don't believe this or that city is more or less dangerous when room theft is concerned so I asked for a few personal items to be stored with reception, what was refused (ok, he might know better than I about safety there, but considetind that I have had problems in London and other cities, I would be a bit more relieved if I could trust in a higher level of security than those windows that in my opinion, could be opened easily from outside
* I got to a situation when there was power shortage and so no water from the tap and shower :(
* ..and if you mind, it looks much more like a family-run hotel with family atmosphere than a professional impersonal hotel (what could be an advantage or disasvantage depending on your style)

Goods about it are no doubt, location, size of rooms (much larger than usual I think), free bom bom suizo, free internet and kindness of the people who run the place. I thought price was another good thing to mention, but given the issues I mentioned, I would think that it was a bit above what I would normally pay.

Room Tip: Look for ants in the bathroom.. avoid room 14
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  • Stayed: May 2013, traveled solo
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4  Thank mkoiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Propietario at Hotel Maison Suisse, responded to this reviewResponded July 26, 2016
Google Translation

Muchas gracias de su visita. Agradecemos de su preferencia. Estamos al servicio de los clientes . Haciendo un hotel diferente . Deseamos divulgar la cultura Paraguaya y de los diferentes pueblos indigenas que viven en Paraguay. El desayuno empeza a partir de la 5 hs am y tiene opcion con o sin desayuno. Hacemos descuento pago en efectivo . Precio especial a partir de 8 noches y 28 noches. Le esperamos de vuelta pronto.

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14 - 20 of 200 reviews

Reviewed May 19, 2013

We were staying in Hotel Maison Suisse for 10 days. It was an excellent choice. We had a 19 months old child with us and in the hotel he had place to play and was even entertained by an extremely helpful and caring hotel owner, Claude Hurard. Mr. Hurard and his wife allowed us to use the kitchen to cook for the little one.
While our boy was exploring the hotel, his parents enjoyed looking at the paintings which are everywhere - reception, lobby, dining room, corridors, rooms.... Mr.Hurard's collection can compete with any gallery in Asuncion. It was very kind of him to introduce us to some of the prominent artists. So, we left the place completely satisfied with 2 artworks and intention to come back to this hotel again.

  • Stayed: May 2013, traveled with family
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10  Thank Ekaterina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Director de Relaciones Públicas at Hotel Maison Suisse, responded to this reviewResponded August 24, 2015
Google Translation

Excelente comentario y aporte! Muchisimas gracias por su visita! Lo esperamos la prox que pase por Asuncion!

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Reviewed May 4, 2013

An excellent location in Asuncion in a nice residential neighborhood good for walking, close to large grocery stores, shopping malls, with multiple choices for fast food, good restaurants, bars, etc. all available within only a few blocks. The street the hotel is on is busy and some of the rooms are larger than others. We stayed there several weeks splitting our visit by visiting Buenos Aires and Montevideo for over a week.

As others state, the staff is friendly, the rooms clean, the breakfasts good and we enjoyed our visit and met several interesting fellow guests from around the world while there .... it was definitely a value choice for us.

Room Tip: Pay cash, make direct reservation on hotel website. Some rooms larger than others. Front (fine wit...
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  • Stayed: March 2013, traveled as a couple
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8  Thank PrHenry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Director de Relaciones Públicas at Hotel Maison Suisse, responded to this reviewResponded August 24, 2015
Google Translation

Excelente comentario y aporte! Muchisimas gracias por su visita! Lo esperamos la prox que pase por Asuncion!

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Reviewed April 29, 2013

This place received good reviews, but my stay here was extremely disappointing.

The good: Rooms were humble, but clean. The free breakfast was nice, in that it was free, but consisted mostly of sweets and cookies. The water pressure was strong, but the hot water did not last. Rooms had AC and basic cable.

The bad: Mosquitos were a real problem, even with leaving doors and windows closed. The hotel is also very noisy. I was woken up two nights with the people next to me having sex, another night another patron came home late drunk and tried to get into my room with their key, another night I was woken by another patron having a loud cell phone conversation outside my window, and most mornings I was awoken before 6:00 a.m. from conversations in the dining room. Don't let the fitness center fool you... it's a few broken down, old machines enclosed in glass, so even if the machines do work and you want to work out, you will be on display to anyone in the dining room. I received one price quote over the phone, but when I showed up and wanted to pay with a credit card, I was charged 40% more.

Perhaps the most disappointing, however, is that I was robbed by gun point 1/2 block from the hotel. I know this wasn't the fault of the hotel, but I was re-assured it was a safe neighborhood from the staff. After being robbed by gun point and returning to the hotel in tears, I had to request the staff called the police. This was not a natural response for them. The next day I was told repeatedly by one of the staff that it was a great neighborhood and I was robbed because I was doing something wrong, even though the robbery happened before 8:00 p.m. The staff didn't communicate the robbery to each other, or the other guests, and I was extremely disappointed that the staff showed so little concern for me as a customer and the other guests.

  • Stayed: April 2013, traveled on business
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10  Thank Paula F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Propietario at Hotel Maison Suisse, responded to this reviewResponded July 26, 2016
Google Translation

Muchas gracias de su visita. Agradecemos de su preferencia. Estamos al servicio de los clientes . Haciendo un hotel diferente . Deseamos divulgar la cultura Paraguaya y de los diferentes pueblos indigenas que viven en Paraguay. El desayuno empeza a partir de la 5 hs am y tiene opcion con o sin desayuno. Hacemos descuento pago en efectivo . Precio especial a partir de 8 noches y 28 noches. Le esperamos de vuelta pronto.

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Reviewed April 8, 2013

This was my 14th trip to Asuncion/Paraguay and the first stay in a hotel in Asuncion. I chose Hotel Maison Suisse because of its location in a neighborhood I was familiar with. It was very clean and the bed was comfortable. The breakfast was a bargain. The desk people were very helpful . Overall a very pleasant experience. One thing though....leave your key at the desk or you won't get your room cleaned!

  • Stayed: March 2013, traveled solo
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10  Thank OsoBlanco87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Director de Relaciones Públicas at Hotel Maison Suisse, responded to this reviewResponded April 30, 2013

Hello! Thanks so much for sharing your experience! We are really glad that you had a great stay at the Hotel! We hope you can be able to visit us again soon! And yes! is important to leave the key at the desk in order to enter or respect the privacy of the guest.

Best regards! Jackie - Reservation Department

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Reviewed March 24, 2013

Claud and his family are truly caring. I stayed here for 3 weeks and felt pretty safe knowing there would always be someone to buzz you in at the front door 24/7. This is only a couple blocks away from an array of nightlife and tasty restaurants. I would randomly walk to different locations almost every night looking for food. There is a pool and a decent breakfast every morning. This is not a typical, corporate owned hotel. Out of all hotels I've stayed in my lifetime, this one pretty much tops the list in service and value.

Claud, if you are reading this, thank you for staying up all those nights to open the door for me. You are a chameleon!

  • Stayed: March 2013, traveled on business
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8  Thank hungryman28970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Director de Relaciones Públicas at Hotel Maison Suisse, responded to this reviewResponded April 30, 2013

Hello! Thanks so much for your kind word, they really touch our heart! We are glad you enjoy your stay and share your experience! Claude send you best regards and tons of hugs from Paraguay. We hope you can be able to visit us again soon!

Best regards! Jackie - Reservation Department

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Reviewed March 11, 2013

Nidia, Claud and all the family are welcoming, helpful and so genuinely dear! We stayed during our pre wedding days and for one day after. They went as far as helping us drive the groom to the wedding when our wedding planner failed us miserably. They always accommodate me and my dogs. From our first stay until now anytime I need to stay in Asuncion I stay at the Hotel Maison Swisse. The breakfasts are varied and always delicious. IF it were possible I would give more than five stars. This is a great family style place to stay in Asuncion.

  • Stayed: February 2013, traveled solo
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7  Thank vsloan51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Director de Relaciones Públicas at Hotel Maison Suisse, responded to this reviewResponded April 30, 2013

Hello! Thanks so much for your kind words, they really touch our heart! We are glad you enjoy your stay and share your experience! The familly send you best regards and tons of hugs from Paraguay. We hope you can be able to visit us again soon!

Best regards! Jackie - Reservation Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Maison Suisse

Address: Malutin 482 / Bertoni y Del Maestro | Barrio Villa Morra, Asuncion 1825, Paraguay
Location: Paraguay > Asuncion
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 58 Hotels in Asuncion
Price Range: $49 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Maison Suisse 3*
Number of rooms: 23
Official Description (provided by the hotel):
The Hotel Maison is a Swiss-style chalet located in Asuncion, in the center of the picturesque town of Villa Morra. It features an outdoor pool, fitness center and tasteful accommodation with free Wi-Fi and free parking. Rooms at the Hotel Maison Suisse are decorated with ornamental carpets and headers. All are equipped with cable TV and minibar, and have private balconies. Daily American breakfast is served with fresh juices, fruit and pastries. Due to its central location, bars and restaurants and 15 minutes from the bus terminal and the airport. ... more   less 
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