I stayed at this hotel last week on a quick first-time visit to Bogota. The hotel is okay, but I was expecting a little bit more based on the hotel's website.
First the good:
1. The hotel is located smack in the middle of La Candelaria in a beautiful old building.
2. The staff were all very friendly.
3. Very nice breakfast included in the room price.
4. I found the spa to be quite nice for a small hotel.
And the not so good:
1. Despite the fact that I had a printed e-mail confirmation of my reservation when I arrived, the hotel had no record of my booking. I has reserved (and preferred) a room in the older portion of the hotel, but they were not able to honor the reservation in that regard. No explanation or apology was offered and instead they just kind of pretended like it hadn't happened. Obviously I never got to see the more traditional rooms, but the "deco" rooms were rather charmless and drab with dated furniture.
2. While the hotel is good for sightseeing during the day, the surrounding area is absolutely desolate once the sun goes down. There is not an open restaurant or bar anywhere at night. To have any real dining/nightlife options you have to take a 20-25 minute cab ride to the northern part of the city.
3. I was put off by the emphasis on tipping. There are signs throughout the hotel stating that a gratuity is added to your bill, but such gratuity is optional and you can request that it be removed. How awkward for the guest! You have to affirmatively state that you do not want to tip them or else they just add it to your bill?!? The added gratuity was not significant, but in my opinion, the decision to tip should always be at the guest's discretion and they should not be made to feel uncomfortable by having to state that they do not wish to do so. One evening I said I was going to Zona Rosa. Instead of flagging down one of the million yellow taxis, the hotel just gave me a driver affiliated with the hotel. Upon arriving in Zona Rosa in addition to charging me an inflated fare (as compared to what I paid a yellow taxi on my return), the driver specifically said "this does not include the tip." I have to say on this issue the Hotel de la Opera is really poor.
4. The "gym" is basically non-existent.
- Official Description (provided by the hotel):
- The Hotel de la Opera is located in La Candelaria, next to the Cristobal Colon Theater, in front of "Palacio San Carlos", currently headquarters of the Ministry of Foreign Affairs, one block from Bolivar Square and a fifteen minutes walk to the funicular for Monserrate hill. Thanks to its strategic location, our guests can easily visit the most characteristic places of the city, for example the Gold Museum, Botero Museum, Primary Cathedral, etc. Also, many important government buildings are nearby. Walking its roads you will be part of its stories, legends and myths which are preserved in each of its houses. Questions like, why do the houses have doors of two meters? Where did Manuelita Saenz live her idyll with Simon Bolivar? Which is the window through which Simon Bolivar escaped? These are just some examples of the cultural treasures that you will find in La Candelaria. ... more less
- Reservation Options:
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- Also Known As:
- De La Opera Bogota
- De La Opera Hotel