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“A Very Good Hotel for Business Travelers”

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NH Bogota Metrotel Royal
Ranked #62 of 268 Hotels in Bogota
Certificate of Excellence
Reviewed November 30, 2013

I was impressed overall with the hotel. While business travelers will find the location perhaps advantageous, the locale is not for tourists, visitors, and the like. The staff were obviously well-trained (except for the desk clerk checking me out - a 22-minute ordeal). Every employee, from reservations, restaurant, security, and bellboy were pleasant, polite, friendly and treated guests like "special guests." The breakfast buffet is very tasty and offers a wide variety of choices, some of which change day-to-day (the 4 or 5 hot food choices). The juice selection is very good, but many were disappointed with - by contrast - the slim pickings of fresh fruit. Every morning, without fail, I had to catch the attention of wait staff for both my initial cup of coffee, and the usual re-fill. This, and the check-out inteminable wait are the only two black marks on this otherwise very good hotel and the experience. And, for value, the price is, indeed, right.

Room Tip: The "Royal" chain in Bogota (where many friends and colleagues have stayed as well) is a w...
  • Stayed: November 2013, traveled on business
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Thank Lennie_19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
servicio al cli... R, Guest Relations Manager at NH Bogota Metrotel Royal, responded to this reviewResponded December 24, 2013
Google Translation

Estimado Huésped, gracias por darnos a conocer sus comentarios tan enriquecedores. Nos encantaría tenerle nuevamente con nosotros para brindarle todas las opciones que ofrece nuestra privilegiada ubicación tanto para turistas como viajeros ejecutivos, ya que para ambos casos contamos con multiples opciones para hacer de sus viajes una experiencia inolvidable. Tomaremos en cuenta todos sus aportes ya que estos nos ayudan a mejorar la calidad de nuestros servicios. Gracias por habernos dado la oportunidad de servirle como su anfitrión en Bogotá.

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93 - 99 of 435 reviews

Reviewed November 1, 2013

I was in this hotel for 5 nights , the service was good, pricing commensurate with their services, main staff well trained in English , courteous staff in the Dining area besides spacious rooms all are maintained well. Will b in the same hotel whenever I comes to Bogota.

Stayed: October 2013, traveled on business
Thank Aravindan5868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
servicio al cli... R, Guest Relations Manager at NH Bogota Metrotel Royal, responded to this reviewResponded December 24, 2013
Google Translation

Estimado Huésped, gracias por habernos dado la oportunidad de ser sus genuinos anfitriones en Bogotá. Siempre es muy grato saber que el compromiso y profesionalismo de nuestro personal se ve reflejado en la calidad de nuestros servicios. Esperamos su pronto regreso a esta su casa.

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Reviewed October 26, 2013

I traveled with a group of students and we are all happy with our stay at Royal Park. Staff are friendly and always willing to help with anything you might need. Rooms are comfortable, clean, and well-furnished. Breakfast buffet is generous and includes samples of typical Colombian food, which indulges both locals and foreigners. Front desk staff are 100 % customer/oriented. I definitely recommend staying at Royal Park, either for business or holidays.

Stayed: October 2013, traveled on business
Thank Luis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
servicio al cli... R, Director de Relaciones con Clientes at NH Bogota Metrotel Royal, responded to this reviewResponded October 28, 2013
Google Translation

cada uno de sus comentarios nos llena de motivos, nos alegramos que tanto usted como sus alumnos tengan el mejor de los conceptos de nosostros, esta sera su casa; lo invitamos a volver a nuestra ciudad y aprovechar todos los servicios que le ofrece nuestro hotel

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Reviewed October 7, 2013

Front desk is impeccable with kind and spot on people.
Prices are vey sensible..
Situated in the financial area of Bogota, close to banks, malls and the gourmet area (zona G).

Thanks to the front desk coordination and specially to Maria Fernanda.

A place to be back in Bogota.

  • Stayed: September 2013, traveled with friends
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Thank P D F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
servicio al cli... R, Director de Relaciones con Clientes at NH Bogota Metrotel Royal, responded to this reviewResponded October 28, 2013
Google Translation

Gracias por sus comentarios, le haremos extensivas sus felicitaciones Maria Fernanda, esperamos vuelva pronto y pueda disfrutar de los servicios extras que le ofrecemos en este su hotel.

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Reviewed September 26, 2013

I just came back from a business trip in Bogota and stayed at the Royal Park Metrotel.
The room was superb. Excellent furniture, a kitchenette and all the kitchenware and appliances that you need.
plus the service: the hotel staff took so good care of me.
I stayed for two weeks only but it was like I was having a personal butler at any moment.
I had a lumbago, couldn't even stand straight and they got the medicine delivered to the hotel directly.
Delightful the guest service and a special thanks to Miss Johanna and Miss Nigireth.
Will certainly be back.
Alfredo

Room Tip: Higher Floor and street side or you will have the A/C units noise all time long
  • Stayed: September 2013, traveled on business
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Thank Alfie1310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
servicio al cli... R, Director de Relaciones con Clientes at NH Bogota Metrotel Royal, responded to this reviewResponded October 28, 2013
Google Translation

Señor Alfredo, muchas Gracias por sus Palabras, este sera su hogar en nuestra ciudad, esperamos se haya mejorado del lumbago y contamos que en su proximo viaje pueda volver a alojarse con nosotros y seguir prestandole el mejor de los servicios. GRACIAS

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Reviewed August 17, 2013

Rooms were comfortable, friendly and helpful staff, well located & good Spa.

Only one complaint - they need to change the showers in the room. Otherwise the entire stay was great.

One of the Bilingual Taxi drivers ( I'm forgetting his name ) needs a mention. He was extremely helpful as a guide.

Would stay here again.

  • Stayed: July 2013, traveled on business
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1  Thank Anuj270285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
servicio al cli... R, Director de Relaciones con Clientes at NH Bogota Metrotel Royal, responded to this reviewResponded September 28, 2013
Google Translation

muchas gracias por sus comentarios, todos ellos nos enriquecen para seguir mejorando dia a dia, siempre sera bienvenido y esperamos a futuro seguir cumpliendo con sus expectativas.

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Reviewed June 12, 2013

Was at this hotel for four days for a business trip. Very comfortable meeting facilities. Very professional and friendly staff. English was spoken by many making it easy. Great fruit in the breakfast buffet. Good dinner choices.

  • Stayed: June 2013, traveled on business
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Thank ReginaPhelps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
servicio al cli... R, Director de Relaciones con Clientes at NH Bogota Metrotel Royal, responded to this reviewResponded June 14, 2013
Google Translation

gracias por esos buenos comentarios, esperamos dia a dia seguir mejorando y poder seguirle brindando un mejor servicio

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Additional Information about NH Bogota Metrotel Royal

Address: Calle 74 No. 13 - 27, Bogota, Colombia
Phone Number:
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in Bogota
#24 Best Value Hotel in Bogota
#33 Family Hotel in Bogota
#38 Romantic Hotel in Bogota
#69 Business Hotel in Bogota
Price Range: $48 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Bogota Metrotel Royal 3.5*
Number of rooms: 336
Official Description (provided by the hotel):
The RoyalPark Metrotel is ideally situated for visitors to the area. It has a welcoming atmosphere that emphasizes friendly and hospitality service. The hotel has excellent facilities as well as comfortable guest rooms , executive floor, apart suites and public areas. The Hotel has 18 meeting rooms with acoustic insulation for business and social meetings. It is located 35 minutes from El Dorado International Airport. Two blocks from the financial and business district of Bogotá. It is within walking distance to the best malls bars restaurants and boutiques. ... more   less 
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Also Known As:
Royalpark Metrotel Hotel Bogota
Metrotel Royalpark Bogota

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