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“Above and beyond”
Review of Hotel Morrison 84

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Hotel Morrison 84
Ranked #71 of 267 Hotels in Bogota
Certificate of Excellence
Santo Domingo, Dominican Republic
Level 4 Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Above and beyond”
Reviewed August 10, 2014

I have stayed at this hotel many times in the last 6-7 years. The staff are always friendly. When I walk in now they all welcome me by name etc. I like the location as it is walking distance to many restaurants in the zona rosa. This could also be a down side if there for the weekend or on a party night as there is a disco across the street. I sleep with TV on and am far from light sleeper so not a major deal for me, but understand other reviews complaining about this.

On a recent trip I arrived in the evening and was tired from my trip. They could not locate my reservation. Turns out somehow my reservation was made at the other Hotel Morrison on 114. I am sure it wasn't me, as I specify Morrison 84 each time I reserve. Could have been our corporate travel agent. Doesn't matter. I told them I did not want to move to other hotel and asked if they had rooms. They did have one left but were concerned it was small and that the other hotel would charge for first night. I told them I don't care. Small room was fine and if I had to pay one night at 114, so as not to have to now change hotels, it would not bother me. I was that tired.

They checked me in and I went up to what was indeed a room smaller than I have ever stayed in there. Bed was comfortable so I didn't care. The next morning, while seated at bar eating breakfast, a receptionist that knows me well said she would call other hotel to see if they would not charge me and said they had a bigger room available now. I said my room was fine and again said thanks for the effort but if I need to pay an extra night, I am fine with it.

As I went back through lobby to take elevator to my room, they said the manager wanted to speak to me. The manager apologixed for small room and insisted they let me change rooms. I assured them, I would only be in the room to sleep and it was fine for the next 3 days. She then informed me that 114 was indeed going to charge me for first night. I said no problem. Then. . . she said that Morrison 84 would NOT charge me for first night as they felt bad!

As a guy that travels 75-85% of my life, to me, that is going above and beyond and shows they value the customers they have. Turns out I needed to return to Bogota the following week, needless to say I stayed at Morrison 84. Even with the noise across the street, Morrison 84 will continue to be my "home" in bogota, because of the attention of their staff. They are all friendly and very Customer Service oriented.

Room Tip: Ask to be on higher floors or in the back if it is a weekend or party night.
See more room tips
  • Stayed August 2014, traveled on business
    • Value
    • Location
    • Service
Helpful?
2 Thank Toasterdude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Gerente at Hotel Morrison 84, responded to this review, March 13, 2015
Google Translation
Buenos días,
Para nosotros es muy importante las opiniones de nuestros huéspedes. Nos encanta que disfruto su estadía en nuestro hotel.
En nombre de mi equipo de trabajo y en el mio propio le agradecemos sus excelentes opiniones. Le esperamos nuevamente.
Cordial saludo,

Adriana Laverde
Gerente General
Hotel Morrison 84
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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438 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Zurich, Switzerland
Level 6 Contributor
115 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed August 1, 2014

I stayed here for more of an authentic Colombian experience. My room was on the street at the back, as, design wise, must be 50% rooms in the hotel.

The rooms are quite old and tired, especially the bathrooms. I experienced 2 horrible problems. I was on 4th floor, and at my level right the other side the street was a bar playing Brasilian funky music until about 3am. If you do not know Brasilian funky, this has a driving beat. Below this, at ground level, was another bar with loud, driving music with strong bass until 3am. After 3am, both clubs spent an hour emptying the glass bottles into the local skip. Even if you shut the windows, the design of the old bathroom window meant the music penetrated.My bed actually VIBRATED with the bass of the music.

Sort of worse than this, the temperature control on the shower was so past its sell-by date the water drifted from scalding hot to freezing cold. It was actually physically dangerous.

The staff were arrogant, and not helpful.

It is very expensive for what it is, so not worth it. If you like the area, stay in the local SOFITEL which is excellent. I cancelled Morrisons for me second stay, and went to Sofitel. What a pleasurable contrast for the same price!

  • Stayed April 2014, traveled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Julian_do_Guincho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Gerente at Hotel Morrison 84, responded to this review, March 13, 2015
Google Translation
Buenos días,
Para nosotros es muy importante las opiniones de nuestros huéspedes. Nos encanta que disfruto su estadía en nuestro hotel.
En nombre de mi equipo de trabajo y en el mio propio le agradecemos sus excelentes opiniones. Le esperamos nuevamente.
Cordial saludo,

Adriana Laverde
Gerente General
Hotel Morrison 84
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 10, 2014

After 30 yrs., my husband finally convinced us to visit the land of his parents. I was skeptical but eventually agreed since we were going to stay in the better part of town. We checked in very late and despite the loud noise of the Bogota night scene around the hotel, we settled in a cozy room. The next five days were going to be a fun-filled, educational, tour of the capital, as well as, visiting family we never met.

On the 7th night, we returned to our hotel room and noticed that money had disappeared from our 10 and 11 yr old daughters' wallets. Their wallets were hidden in backpacks and a suitcase, so one would have to look through our belongings to find them. I understand that people are poor and barely making ends meet, but stealing from what obviously was a child's wallet and risk losing their job was difficult to comprehend. What was even more difficult was explaining to our children that the land of their grandparents is really a lovely place, despite this experience.

We checked out the following morning and moved to Ramada Hotel (calle 95) a few streets away because we wanted to end our vacation on a positive note. Ramada did not disappoint - modern, clean, spacious, and away from the loud club music. TWO days later, we received a call from the manager of Morrison 84, who apologized for the incident.

The irony is that we met many transients on the streets of Bogota, but not one tried to rob us. Instead, they ASKED. My daughters handed out money to musicians, photographers with their mascots, entertainers, anyone who tried to make a decent living on the streets. Little did we know that while we were doing this, we were being robbed in our hotel room.

  • Stayed June 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank 89travelbug1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mónica O, Gerente at Hotel Morrison 84, responded to this review, December 29, 2014
Google Translation
Este caso nunca ocurre en nuestro Hotel.
El personal que trabajo en el Hotel Morrison es un personal de mucho tiempo y de mucha confianza; de todos modos este caso esta en investigación. Nuestro objetivo principal es que nuestros huéspedes tengan una estadía excelente.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Apollo Beach, Florida
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 15, 2014

I stayed at this hotel on a business trip for 6 days and I was very pleased with the room and the service. The room was spacious and comfortable, and everything was in good working order. The staff was very friendly and went the extra mile to make sure I felt right at home. The breakfast buffet is really good and complete with all the favorite items. No fitness center onsite, but the hotel gives you access to a full gym across the street. Overall a great experience!

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cinthia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Gerente at Hotel Morrison 84, responded to this review, March 13, 2015
Google Translation
Buenos días,
Para nosotros es muy importante las opiniones de nuestros huéspedes. Nos encanta que disfruto su estadía en nuestro hotel.
En nombre de mi equipo de trabajo y en el mio propio le agradecemos sus excelentes opiniones. Le esperamos nuevamente.
Cordial saludo,

Adriana Laverde
Gerente General
Hotel Morrison 84
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Curacao
Level 5 Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 9, 2014

We have been there for the second time, and we found very nice, the service was very good, great breakfast except the fact they don't offer you things like eggs and omelet you have to ask yourself for it, the location is excellent for nightlife lovers, plenty to do around!
We recommend to stay at this hotel!!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FaHACoster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Gerente at Hotel Morrison 84, responded to this review, March 13, 2015
Google Translation
Buenos días,
Para nosotros es muy importante las opiniones de nuestros huéspedes. Nos encanta que disfruto su estadía en nuestro hotel.
En nombre de mi equipo de trabajo y en el mio propio le agradecemos sus excelentes opiniones. Le esperamos nuevamente.
Cordial saludo,

Adriana Laverde
Gerente General
Hotel Morrison 84
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico
Level 3 Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 8, 2014 via mobile

The hotel is located in the noisiest street of Bogota, with parties going on until late dawn' impossible to sleep. There is very poor service. Starting from the bell boys that won't even offer an umbrella when it's raining. No water in the bathroom! I complained and the manager told me that it was only for a few hours.... That "I shouldn't complain..."! The small restaurant has a very small offering of microwaved food..... Again with a very bad attitude from the waitress that would tether keep cheating with her colleagues. Definitely not a place to recommend or go back to.

Stayed May 2014, traveled on business
Helpful?
Thank JuanMasq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Gerente at Hotel Morrison 84, responded to this review, March 13, 2015
Google Translation
Buenos días,
Para nosotros es muy importante las opiniones de nuestros huéspedes. Nos encanta que disfruto su estadía en nuestro hotel.
En nombre de mi equipo de trabajo y en el mio propio le agradecemos sus excelentes opiniones. Le esperamos nuevamente.
Cordial saludo,

Adriana Laverde
Gerente General
Hotel Morrison 84
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Treviso, Italy
2 reviews
Reviewed May 20, 2014

I stayed in this hotel for 6 nights due to my business in Bogotà and it was a pleasant and confortable stay. I had all the needed services for my job: comlimentary internet was working very well, room service fast and efficient, comfortable and spaceous room. The management and the personel was always very kind and helpfull in solving the usual traveller problems.
The location in the city center is great with a large choise of good restaurants and shops just out of the hotel door.
If you need a business hotel in Bogotà I strongly reccomend this one.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paolo c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Gerente at Hotel Morrison 84, responded to this review, March 13, 2015
Google Translation
Buenos días,
Para nosotros es muy importante las opiniones de nuestros huéspedes. Nos encanta que disfruto su estadía en nuestro hotel.
En nombre de mi equipo de trabajo y en el mio propio le agradecemos sus excelentes opiniones. Le esperamos nuevamente.
Cordial saludo,


Gerente General
Hotel Morrison 84
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Morrison 84

Property: Hotel Morrison 84
Address: Calle 84cbis N 13-54, Bogota 110731, Colombia
Phone Number:
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#18 Business Hotel in Bogota
#18 Family Hotel in Bogota
#25 Spa Hotel in Bogota
#42 Romantic Hotel in Bogota
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Morrison 84 3.5*
Number of rooms: 62
Official Description (provided by the hotel):
English-style Hotel situated across the Park Leon de Greiff; in commercial & cultural area of the city, convenient to Andino Mall. ... more   less 
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Also Known As:
Morrison Hotel Bogota

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