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“Best Hotel in Bogota by far.”

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Hotel Estelar La Fontana
Ranked #36 of 268 Hotels in Bogota
Certificate of Excellence
Barcelona, Spain
Level Contributor
94 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Best Hotel in Bogota by far.”
Reviewed January 10, 2014

I am a native of Colombia, and i have lived in bogota, but i currently love in Milwaukee, WI. My family and i recently took a trip to colombia and we decided to stay here because previous good experiences with estelar hotels.
First, the hotel is not located near the historic center of bogota, so dont expect being able to walk to the historic old center, you have to take a cab.
Second, the hotel is located in the heart of the modern northside of bogota, next to the oldest and best shopping mall of Bogota, along with a corner full of restaurants, bars and nightlife. Very safe area and you can walk around without worrying at anytime.
Honestly, the historic are of the Candelaria and bolivar square are neat and everything but they are dangerous areas at night, full of homeless and beggars.
Third. this is the best place to stay because you are located strategically in the middle of the city, you can take a cab from here to the historic center and come back here at night to relax and lay back.
Fourth, food is a little overpriced. This is the case with all Estelar hotels, i mean yeah you can sit down and relax with a little more personal service but the food is no that great for the prices.
Fifth, the service is overall great! room service is pretty great!
Sixth and final, the rooms are a little cold, the windows dont keep the heat in pretty well, so if you cant deal with a little cold that might be a problem.
overall this is the best hotel in Bogota! you get what you pay for and more! i will keep coming and you should too!

Room Tip: Higher rooms get a better view and are less cold! The apartments are a better deal than the rooms1
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank barrets11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnaRomeroRuiz, General Manager at Hotel Estelar La Fontana, responded to this review, March 27, 2014
Google Translation
Gracias por publicar su experiencia en tripadvisor, esperamos muy pronto poder tener el privilegio de atenderle nuevamente.

Sus comentarios son de gran importancia para nosotros, pues ellos nos alientan a mejorar nuestros estandares de calidad y servicio.

Cordialmente,

Ana Romero Ruiz
Gerente General
Hotel ESTELAR La Fontana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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624 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Towson, Maryland, United States
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 3, 2014

Had the pleasure of staying at this hotel after Christmas, and what a pleasant surprise!

Security, cleanliness, comfort and price all gelled to make this an awesome stay! With Christmas decorations up, a mini Las Vegas hotel cultural experience was underway. Great restaurant, jewelry store, small bar & computer use makes this a go to place. Try it and enjoy...huge mall across the boulevard!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HijodeErnesto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnaRomeroRuiz, General Manager at Hotel Estelar La Fontana, responded to this review, March 27, 2014
Dear guest

Thank you for review our hotel at Tripadvisor.

We hope you come back soon, will be glad to have the pleasure to attend you.

Warm Regards,

Ana Romero
General Manager
ana.romero@hotelesestelar.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wiesbaden, Hessen, Germany
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 3, 2013

This Hotel gives you the feeling of entering a very secluded world all by itself. The village - style architecture makes it very special and gives it a relaxing, quiet atmosphere - you will leave all the noise of the streets and all the city - stress right behind you, as soon as you enter the lobby.

The staff is very professionell and very friendly, great service both at the reception as well as in the restaurants. The breakfast buffet is marvellous, a lot of tipicaly colombian dishes, great fruit,
and all the 'classics'.

The fitnes room is small, but has everything you will need.

Room Tip: Try to upgrade to a suite on the eighth floor, it's worth it! Great atmosphere !
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MataHari2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnaRomeroRuiz, Gerente at Hotel Estelar La Fontana, responded to this review, December 6, 2013
Dear Guest

We are pleased you enjoy your stay in The Hotel.

Thank you for review our hotel at Tripadvisor.
Sincerely

Ana Romero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washougal, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 28, 2013 via mobile

Check in was prompt and courteous. The 2 bedroom suite we had reserved was spacious, clean and quiet. We checked in fairly late, and only the bar was open; but they made us some wonderful salads upon request. No coffee pot, however, which was a disappointment to us coffee fanatics. Felt very safe, and had no problems walking the short distance to nearby 24 hour grocery, mall with lots of shopping options, and restaurants. Although this hotel is quite a distance from city center, it is well worth the stay here.

Stayed November 2013, traveled with friends
Helpful?
Thank Merrily19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnaRomeroRuiz, General Manager at Hotel Estelar La Fontana, responded to this review, November 29, 2013
Dear Guest

We are pleased you enjoy your stay in The Hotel.

We begin installing coffee makers in every single room, I hope when you come back you enjoy our wonderful Colombian coffee.

Thank you for review our hotel at Tripadvisor.
Sincerely

Ana Romero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greece
Level Contributor
105 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed November 20, 2013

I stayed at the hotel during four days. My perception is that the hotel has been losing relevance and atraction compared to other brand new hotels in the area that are way more cheaper, more stylish and confortable. The rooms/bathrooms are getting extremely old, decor is more three-star like. It is impossible to get a slot to park your car; every single night was a mess. Me, personally, will stay at a different hotel next time. Cost/Value ratio = pretty bad.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julian V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnaRomeroRuiz, General Manager at Hotel Estelar La Fontana, responded to this review, November 29, 2013
Dear guest
Thank you for review our hotel at Tripadvisor.
Costumers like you who express their experiences and expectations help us to get opportunities for improve our products and services.

We have one hundred parking spaces for our guest, valet parking, escort service if you don´t want to use our valet parking.

I apologize for the inconvenient we may cause; I would like to know what kind of problem you have to use our parking service to solve any situation can perturb your stay.

About the bathrooms we finished the remodeling this year, maybe is our classic concept, but I am so interested to know why your expectations were not fulfilled.

We would love to have the opportunity to have you as a guest again.

Sincerely

Ana Romero
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 14, 2013

A large and well-maintained property in a nice area of the city. The staff is friendly and very efficient. Within two hours of check-in, hotel service called to make sure everything was to my liking, and asked if I had any transportation needs. I had a two bedroom suite on the 7th floor overlooking Carrera 16, and no problem with street sounds. I was informed there is 24-hour room service, and though I did not order from the menu, my 10:00 PM request for a corkscrew was responded to within ten minutes with friendly uncorking service. There was a neat, separate kitchenette that boasted a full-size refrigerator, oven, coffee machine and microwave and ample counter and cabinet space - though I lamented the total lack of dishes, glasses or utensils - an oversight? Nice living room with comfortable couches, dining table and sideboard; the decor was fresh though a bit dark for my personal taste, but attractive overall. There are plenty of places to eat around the hotel, and a great supermarket Exito just across the street. The hotel is some distance from La Candeleria, but not a long taxi ride to El Dorado on an early afternoon with minimal traffic. All in all a great place for the money and a well-run establishment.

Room Tip: Others have said: go for a suite
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jms5791
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnaRomeroRuiz, General Manager at Hotel Estelar La Fontana, responded to this review, November 29, 2013
Dear Guest

We are pleased you enjoy your stay in The Hotel.

Thank you for review our hotel at Tripadvisor.


Sincerely

Ana Romero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Juan, Puerto Rico
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed October 10, 2013

The Hotel is perfectly located in front of a couple of big shopping centers, convenient to go shopping, the price is reasonable, hard to see a small church inside the hotel within the city area,
the rooms are not big but neat and clean, all the workers are friendly, I highly recommend it .

Room Tip: choose a room with window facing the inner part of the hotel, cause the opposite side next to the st...
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thomas61416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnaRomeroRuiz, General Manager at Hotel Estelar La Fontana, responded to this review, November 29, 2013
Dear Guest

We are pleased you enjoy your stay in The Hotel.


Thank you for review our hotel at Tripadvisor.
Sincerely

Ana Romero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Estelar La Fontana

Property: Hotel Estelar La Fontana
Address: Av 127 15A-10, Bogota 110111, Colombia
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Luxury Hotel in Bogota
#38 Family Hotel in Bogota
#52 Business Hotel in Bogota
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Estelar La Fontana 4*
Number of rooms: 215
Official Description (provided by the hotel):
Welcome to the only hotel in Bogotá within beautiful squares and gardens. Conveniently located near Unicentro Shopping Mall, Estelar La Fontana is the symbol of the Estelar hospitality service culture. A unique architecture between open corridors and gardens with a spectacular central square is the perfect scenario for cultural events. ... more   less 
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Also Known As:
Estelar La Fontana Bogota
Estelar La Fontana Hotel

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