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GHL Hotel Capital
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Savings alert! 30% below average rates

The price you found is 30% lower than this hotel's average rate of $553/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Reviews (2,238)
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All reviewsportable air conditionerclose to the airportshuttle service to the airportel dorado airportgreat hotelfree shuttlebogota airportconnecting flightbusiness centershort staycomfortable staynice sizelate checkbreakfast buffetcomfortable roomroom servicestaying at this hotel
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Reviewed June 30, 2014

We spent 8 days in this hotel. The staff are very friendly and willing to help. The hotel itself has great internet, room service and excellent breakfast. The rooms are large and clean with modern bathrooms. The only drawback for me was the way in which they made the bed. They don't tuck the top sheet at the feet. Had to remake bed every time after waking up with the sheet twisted around me. Overall a very nice hotel...

Room Tip: Unfortunately the biggest downside to any hotel is inconsiderate guests who slam doors at all hours of the night, allow their children to run and jump, and guests that talk very loudly in the corridors in the middle of the night. :(
  • Stayed: June 2014, traveled on business
    • Value
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Thank sheidow9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ghl hotel C, Director de Relaciones con Clientes at GHL Hotel Capital, responded to this reviewResponded July 10, 2014

Good Afternoon,

Your opinion is very valuable to us as it helps us to assess her quality of our services, we know that exceed expectations allows us to continue working hard to always exceed our standards. Thanks for taking the time to fill out this survey.
Looking forward to your soon return.


Maira Alexandra Piza C
Customer Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2014

This is a rather simple hotel. It's well located, in10-15 minutes you can get to a little touristic area with restaurants and shops. The rooms are really big, but not necessary luxurious. It's a functional hotel for people who don't need to spend a lot of time IN it. It's clean, comfortable, and a good value for money.

  • Stayed: October 2013, traveled with family
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1  Thank Larissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ghl hotel C, Director de Relaciones con Clientes at GHL Hotel Capital, responded to this reviewResponded May 29, 2014

Good Afternoon,

Thank you for choosing our Hotel for your recent stay in Bogotá. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, your satisfaction is our priority.

best regards

Maira Alexandra Piza C
Customer Management

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Reviewed May 1, 2014

From the airport shuttle to the front desk personnel everyone was extremely friendly and customer oriented. The rooms were very spacious, clean and comfortable. This is a great hotel for the business traveler and will use this property again when traveling to Bogota. I would have no reservations recommending this property to anyone!

  • Stayed: April 2014, traveled on business
    • Value
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    • Service
Thank conley1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ghl hotel C, Director de Relaciones con Clientes at GHL Hotel Capital, responded to this reviewResponded May 6, 2014

Good Afternoon,

Your opinion is very valuable to us as it helps us to assess her quality of our services, we know that exceed expectations allows us to continue working hard to always exceed our standards. Thanks for taking the time to fill out this survey.
Looking forward to your soon return.

Thanks

Maira Alexandra Piza
Customer Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2014 via mobile

Very friendly, clean rooms a little out of fashion but good bed and spacious bath.
But could be very noisy...if you have the room on the 2nd floor giving over the main entrance and next to the gym.
Refuse the low floors and ask for back view to save the trouble.

Stayed: April 2014, traveled on business
1  Thank OlivierSaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ghl hotel C, Director de Relaciones con Clientes at GHL Hotel Capital, responded to this reviewResponded May 3, 2014

Good Morning,

Your opinion is very valuable to us as it helps us to assess her quality of our services, we know that exceed expectations allows us to continue working hard to always exceed our standards. Thanks for taking the time to fill out this survey.
Looking forward to your soon return.

Thanks

Maira Alexandra Piza
Customer Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2014

I have to spend many nights in the year in hotels, and I have to say that this one is a big disappointment.
I like to have the option of having the room cool at night. In this hotel there is said to be air conditioning but it is useless. As has been written in other reports, they have "standalone" air conditioning units, but they just don't work– the room does not get at all cooler, no matter how long you run them.
It is made worse by the fact that these units are more noisy than the old aircon units that you used to get in cool motels in the USA 25 years ago.
Oh - and they have changed the units twice, when I complained. None of them worked. I checked with the Manager (Mayer?) and she confirmed that nothing is wrong - this is the norm for this hotel. To give her credit she did not charge for one night - which is good, I guess, but I would have preferred it if the aircon had simply worked!

Other points about the hotel:
The first room I was given was so small that there was barely 3 feet around the bed. If for some strange reason you MUST stay here, ask to SEE the room.
- The Internet service is terrible. As is often the case, the front desk staff don't understand anything about Internet and they cannot apparently help the situation at all, when you complain. If you need any online services such as Skype, forget it. The service drops out too often.
Although it is fairly new, the hotel is drab and uninspiring.
Breakfast is not espcially good.
Other restaurant meals were completely unremarkable.
On the plus side, it seemed to be clean, The hot water was hot, the front desk staff answered the phone etc - it was OK . . .
It is NOT terrible, but the poor services make it a hotel to definitely avoid.
Across the street there are two other MUCH better hotels, which i have used - my sincere advice is to go there.

Room Tip: Check the room before accepting it
  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank WH1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ghl hotel C, Director de Relaciones con Clientes at GHL Hotel Capital, responded to this reviewResponded April 28, 2014

Good Afternoon,

We thank each one of us takes the comments about our services, we understand the discomfort present in your room because the air conditioning; we currently have as high priority to make the change thereof to provide a high quality service.
We accept that we are wrong for it to work the quickest way to offer a service of high quality.



Maira Alexandra Piza C
Customer Management

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