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“Best customer service ever!”

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Bogota Plaza Summit Hotel
Ranked #23 of 268 Hotels in Bogota
Certificate of Excellence
Reviewed September 28, 2012

Location is safe & close to all the must-see/do in the north of Bogota including transmilenum station. But far from the center of town (La Candelaria).
Taxi services by the hotel had a reasonable price and very convenient.
The hotel provided the best customer service I've ever received in a hotel!
The rooms are comfortable & internet/Wi-Fi is fast (note Wi-Fi is free in the rooms but not free in the breakfast area).
Breakfast was okay and regular food at the hotel restaurant was just okay - nothing spectacular.

  • Stayed: August 2012, traveled as a couple
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1  Thank Kunbi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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161 - 167 of 775 reviews

Reviewed September 17, 2012

Hotel is located in a very good place, north of Bogotá city, safe and close to many great locations.
Service is absolutely outstanding, congratulations.
Rooms are nice, comfortable, clean and roomy.
Food is very good. Fruits offering is spectacular. Bakery could be better, should have a heating cover.
Safe boxes in the rooms should be updated.
But in general it is a very good choice in Bogotá.

Room Tip: Rooms with view to 19th avenur are quiet.
  • Stayed: September 2012, traveled on business
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Thank Luis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2012

I stayed at Plaza on a business trip. The WiFi was outstanding and very fast, and free!. The service was very nice, all the staff was very helpful and they have taxis, and all that you need to have a very nice time.

They have a very good buffet service for breakfast, and a fancy restaurant at level 11. The room was in a very good condition, very clean, the beds very good too, and the restroom was nice and clean.

They have a decent lobby bar, with live music every evening.

I really recommend it.

  • Stayed: September 2012, traveled on business
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Thank miltonwar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2012

This is a nice hotel relatively close to restaurant and shopping centers. If you are ging to do something in the World Trade Center the location is perfect.

The service was excellent. The hotel is a bit old-fashioned but it is ok. The room was very confortable.

  • Stayed: August 2012, traveled on business
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1  Thank A_Servin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2012 via mobile

Stayed there 2 nights. The service was very personal and the breakfast was very good. Good hotel to stay for business.

  • Stayed: June 2012
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1  Thank Aguard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2012

the hotel is very comfortable, the rooms are clean and of nice size. internet is not fast but works fine. loading files for important business will take time. buffet breakfast is quality and has the standard choices. the hotel location is a 30 minute walk to the ZONA ROSA but a 5000 colombian peso, less then 10 minute ride by taxi.hotel staff is professional and courteous. you will feel safe at this hotel as security is provided at the entrance. the surrounding area is safe for walking.

  • Stayed: June 2012, traveled on business
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1  Thank pilot_808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2012

Ideal for business conferences (and there are a lot of them held at this hotel). The rooms (mine was 333) are spacious even if the view on the west facing side is of an uncompleted tower block.

Food is good though wine is overpriced as I discovered having paid US$120 for two bottles (Argentinian Malbec and Chiliean Carmenère) in Macuira Cafe (it really should not be called a restaurant - its a cafe). Eggs Benedict take a long while so order before. NB lunch can become a bit of a scrum when the conferences are there.

Italian on the top floor is panoramic and food also good. Chilean Merlot is more reasonably priced.

I agree the gym and spa is adequate (even though the spa tub was empty and not working). Massage at $35 for an hour was good.

Its a safe residential area ok for getting to and from clients. Not so great if you are a tourist.

And a tip - Argentinian restaraunt at the rear of the hotel is worth a visit as is Colombia. As I said
I'm an Englishman sitting in an Argentinian Restaurant in Colombia drinking Mexican beer listening to Spanish music with an Argentinian, Brasilian, Chilean, Colombian and Venezualan. How lucky!

  • Stayed: May 2012, traveled on business
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Thank Pyecombe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bogota Plaza Summit Hotel

Address: Calle 100 Nqs 18-A -30, Bogota 110221, Colombia
Phone Number:
Location: Colombia > Bogota > Usaquén
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#10 Spa Hotel in Bogota
#11 Romantic Hotel in Bogota
#12 Family Hotel in Bogota
#16 Luxury Hotel in Bogota
#38 Business Hotel in Bogota
Price Range: $59 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bogota Plaza Summit Hotel 4*
Number of rooms: 192
Official Description (provided by the hotel):
The Hotel is ideally located in northern Bogotá; it has 190 warm and comfortable rooms softly aromatized with air conditioning, soundproof windows, bathtub, electronic door locks, safe box, LCD TV, Internet and telephones with voice services. Bogotá Plaza Summit Hotel looks for its guests’ satisfaction and well-being through total comfort, using elements that contribute to real relaxation, such as the “Memory Foam Pad”; the exclusive Pillow Menu, and ample body care product dispensers. ... more   less 
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Also Known As:
Plaza Hotel Bogota
Bogota Plaza Hotel

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