We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Nice Hotel” 4 of 5 bubbles
Review of Sheraton Bogota Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Sheraton Bogota Hotel
Ranked #26 of 262 Hotels in Bogota
Certificate of Excellence
San Diego, California, United States
Level Contributor
118 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Nice Hotel”
4 of 5 bubbles Reviewed September 4, 2013

I spent one night in my way to Pereira,flying from Los Angeles, and I loved it !!
The fact of the shuttle waiting for me at the airport was amazing,modern rooms,complimentary colombian breakfast with arepas and pandebono DELICIOUS.if you are visiting Bogota,I highly
Recommed stay here.

  • Stayed December 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Julio O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HEINZ L, Director General at Sheraton Bogota Hotel, responded to this review, September 5, 2013
Good day Mr. Julio O:

Thank you so much for taking the time to share your great experience at our Hotel. I am really grateful for all your comments and I am going to let all my team know about them.

Looking forward to your next stay in Sheraton Bogota.

Sincerely,

Heinz Linsker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

858 reviews from our community

Traveler rating
    425
    297
    94
    25
    17
See reviews for
58
124
69
552
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cincinnati, Ohio
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

I was on business...stayed for 30 days. Excellent accomodation. Great neighborhood, mall, McDonalds, Buffalo Wings all a close walk. Great breakfast, gym...everything you need. Would recommend for short or long term stay, reasonable price, Government/Embassy package available.

Room Tip: 5th floor, center...excellent WiFi signal.
See more room tips
  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Al S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HEINZ L, Gerente at Sheraton Bogota Hotel, responded to this review, September 5, 2013
Good day "Al S":

Greetings from Sheraton Bogota. I have read your important comment of our Hotel and first of all I would like to thank you for the great feedback you have sent.

These reviews help us to know about the experience of our guests.

We hope you continue selecting us on the next visits to the city.

Regards,


Heinz Linsker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed September 3, 2013 via mobile

Service from front desk is by far the WORST I have ever received at Sheraton property (I stay with spg over 50 times a year). Unexpected as service in central/south America has generally been better than US.

Rooms are actually better than typical Sheraton in US. Only complaint was that showers ran lukewarm/cold on multiple occasions; which in chilly Bogota, is very uncomfortable.

On the plus side, breakfast was good.

  • Stayed September 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank woosaandwander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HEINZ L, Gerente at Sheraton Bogota Hotel, responded to this review, September 5, 2013
Good day "Sidisu":

On behalf of Sheraton Bogota receive warm greetings. I am sincerely sorry about the experience you had at check in. One of the expectations we set for our guest is to have a memorable service so I am really sorry if this time you felt it was not that way.
I am going to review these important comments with all my team in order to take the necessary corrections. Maintenance department will also be informed about the comment of the shower.

Hope you give us another opportunity to show you the true level of service that Sheraton Bogota has.

Regards,

Heinz Linsker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed September 3, 2013

the good: nice rooms, modern, flat screen tv,wifi (2 hours/day free only) quick breafast, good taxi service. it would rate a good review except for:

the bad: took half an hour to check in. and 20 minutes at 5.a.m. to check out. their pickup service at the airport, be prepared to wait. and the restaurants for dinner are simple and average quality. very crowded hotel had conventions going on main floors so restaurant for breakfast crowded. long wait to get to talk to reception for your daily two hour code for internet. if you need near airport, there are better choices. shame, with some work could be a good hotel. rooms clean and spacious

Room Tip: be a member of travelers program and get a better room. for less wait, a lower floor
See more room tips
  • Stayed August 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank E Anthony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HEINZ L, Gerente at Sheraton Bogota Hotel, responded to this review, September 5, 2013
Good day Mr. E Anthony B:

Receive greetings from Sheraton Bogota. Thank you for taking the time to write and share feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention.

I offer my sincere apologies if your check in/ out were not made on the established times. This is certainly not the standard that we have. We have also noted your comments regarding the internet access and we apologize for the disappointing experience.

All the areas involved will be informed about these inconveniences in order to take corrections.

Sincerely

Heinz Linsker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
30 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed August 31, 2013 via mobile

I spent two nights this week at the Sheraton Bogota and loved it! Wonderfully clean and modern rooms with excellent amenities.

I enjoyed the complimentary breakfast buffet immensely. It had so many great choices and the offerings were delicious. I also at La Chimnea restaurant for dinner and had the most delightful soup.

If you're visiting Bogata, I highly recommend staying here. You simply can't go wrong...

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank snarlz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HEINZ L, General Manager at Sheraton Bogota Hotel, responded to this review, September 2, 2013
Good day Mr "Snarlz"

Thank you for sharing this important feedback and recommend our Hotel. This review is the perfect way we have to evaluate our products and service.

Hope to have you again in our Hotel.

Sincerely,

HEINZ LINSKER
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed August 2, 2013 via mobile

Found nothing wrong with this place other than the location: a bit removed from downtown but c'est la vie. Extremely helpful and nice staff, from entry through housekeeping; everyone was eager to please. The hotel restaurants, in particular, Cook's, were quite good. Would prefer that WiFi was not limited to two hour blocks. Overall a nice experience for the three days spent there doing long days for business.

Stayed July 2013, traveled on business
Helpful?
Thank Louis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HEINZ L, Gerente at Sheraton Bogota Hotel, responded to this review, August 3, 2013
Good day Mr. Louis C:

Receive warm greetings from Sheraton Bogota. Thanks for your important comments regarding our Hotel. I am going to share this review with all my staff.

We will consider your suggestion about the internet included.

Best regards,


HEINZ LINSKER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 2, 2013

The Sheraton Bogota provides you with what you need in a business hotel: great location minutes from the airport and in a relatively new, safe area of Bogota with lots of restaurants nearby; clean, comfortable room; competent and hospitable staff; reliable internet service; good breakfast. There was no "wow" factor with this hotel, but certainly good value for the money.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank djJazzyKerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HEINZ L, General Manager at Sheraton Bogota Hotel, responded to this review, August 4, 2013
Good day djJazzyKerry:

Greetings from Sheraton Bogota. We have received your feedback through Tripadvisor and we thank you for let us know about your stay in our Hotel.

We hope to have you again soon in Sheraton Bogota.

Best regards,

HEINZ LINSKER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bogota hotels
0.1 mi away
Bogota Marriott Hotel
Bogota Marriott Hotel
#1 of 262 in Bogota
4.5 of 5 bubbles 2,011 reviews
0.1 mi away
Holiday Inn Bogota Airport
1.3 mi away
Radisson AR Hotel Bogota Airport
Show Prices
Show Prices
Show Prices
1.6 mi away
Wyndham Bogota
Wyndham Bogota
#25 of 262 in Bogota
4.5 of 5 bubbles 373 reviews
2.3 mi away
Courtyard by Marriott Bogota Airport
3.7 mi away
Hilton Bogota
Hilton Bogota
#18 of 262 in Bogota
4.5 of 5 bubbles 892 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Bogota Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Bogota Hotel

Property: Sheraton Bogota Hotel
Address: Calle 25bs 69 C-80, Bogota 110421, Colombia
Location: Colombia > Bogota
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Spa Hotel in Bogota
#15 Luxury Hotel in Bogota
#31 Family Hotel in Bogota
#40 Business Hotel in Bogota
#46 Romantic Hotel in Bogota
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Bogota Hotel 4*
Number of rooms: 247
Official Description (provided by the hotel):
Located in the new business center of Bogota at international airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Odigeo and Priceline so you can book your Sheraton Bogota Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Bogota Hotel Bogota
Four Points Bogota
Bogota Four Points
Bogota Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing