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“Very friendly personnel but too noisy”

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Embassy Suites by Hilton Bogota-Rosales
Ranked #10 of 268 Hotels in Bogota
Certificate of Excellence
Reviewed July 12, 2013

On the second frloor it was too noisy due to loud music in the hole. That was bad thing. The rest is allright... but restaraunt... dinner is better to have somewhere outside. Personnel is friendly and helpful. (sorry for my English)

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Embassy Suites Hotels
1  Thank Konstatntin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this reviewResponded August 5, 2013

Dear guest,

Thank you for taking the time to provide your impressions of our hotel, for your recent experience
Soundproof windows is on the wish list we will soon be working on to avoid such inconvinients. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again next time when you visit bogota

Best Regards,

Jose H. Bayona
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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255 - 261 of 678 reviews

Reviewed June 29, 2013

The location for this small Embassy Suites can't be beaten. It is in front of dozens of excellent restaurants and a Juan Valdez Cafe. Breakfast buffet is great; staff is friendly and helpfull; and hotel drivers are excellent. Rooms Are all suites but they need some upgrades. Furniture and bathroom needs improving. Windows are not soundproof and the bathroom does not appear to have a ventilation fan. For that reason a window in the bathroom is open most of the time which makes for a nippy bathroom in the morning. The masseuse on staff is amazing, she's been here forever, she is very professional and a one hour session is just over us$40.

Stayed: June 2013, traveled on business
Thank MonGourmet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this reviewResponded July 4, 2013

Dear Guest,

Thank you for taking the time to let us know your feedback about your experience at Embassy SuitesBogota, We are truly delighted you found such value in our services and staff.

We will take your comments about our suites under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again next time when you visit bogota

Best Regards,

Jose H. Bayona
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

Service was excellent, from personnel from different areas of the hotel, front desk, room service, restaurant. Location is great for the best restaurants in Bogota and shopping area. Price per value is excellent. Only minus is that room beds are not the most comfortable but they are ok.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Alejandro G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this reviewResponded June 27, 2013

Dear Alejandro,

We are so glad you took the time to leave your comments about the hotel and especially about our services.We’re happy to see that our rooms and services et your needs and we hope to welcome you back very soon!

Best Regards,

Jose H Bayona
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2013

Staff, rooms, bar and food were great. Morning free breakfast and evening complimentary bar--great selections. Staff was very accomodating in all aspects. Would recommend staying here ...................................

  • Stayed: June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Bruce Vaden D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this reviewResponded June 27, 2013

Dear Guest,

First wewould like to thank you for choosing us and for taking the time to let us know about your experience with us. It is gratifying to know that the rooms and our services were pleasing to you.

We hope to see you again soon.

Best Regards,

Jose H. Bayona
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2013

During my first visit to Bogota in 45 years, the staff at Embassy Suites went out of their way to help me with plans, navigation and transportation. Our room was always cleaned soon after we left for thr morning. The hotel was located in Zone G - the gourmet area of Bogota but still centrally located. We would definitely stay there again.

  • Stayed: June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank LaCat3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this reviewResponded June 27, 2013

Dear Guest,

It’s so great to learn that your stay at the Hotel was enjoyable. It gives us great pleasure to receive positive feedback such as yours and we’ll be looking forward to your return visit next year.

We hope you can visit us again soon

Best Regards,

Jose H. Bayona
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2013

Had a wonderful time at this hotel - excellent breakfast. Comfortable and clean and safe. Perfect location for a reunion at colegio nueva Granada - we could walk up to school which was great. A little pricey, if I were to return think I would stay in the candelaria district. Overall I do recommend it though - very nice hotel. Staff was super.

Stayed: June 2013, traveled solo
Thank MarilynHiking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this reviewResponded July 4, 2013

Dear Guest,

Everyone at the Embassy Suites Bogota strives to provide an excellent service to ensure that all of our guests have an excellent experience.

Thank you for choosing to stay at the Embassy Suites Bogota and we hope to welcome you back very soon!

Best Regards,

Jose H. Bayona
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2013

I stayed in this hotel for the Colegio Nueva Granada reunion and my favorite feature was that we could walk up and down the hill from there to go to the school. This was perfect for me, as we did this several times and I thoroughly enjoyed the nostalgic walk. The hotel itself had terrific staff - very helpful and friendly. The fact that it is situated in the heart of the restaurant district meant that finding a great meal was an easy block in any direction walk. The breakfast buffet was also just lovely - a wide variety of fresh fruit, eggs to order, and Colombia delicacies like empanadas. All very fresh and delicious. Overall the hotel is comfortable, safe, and had a great time staying there. If I were to return and not be in Bogota to go to CNG, I would probably stay in the Candelaria district because I would want to be close to museums colonial part of the city, but for the reunion this hotel was just perfect.

  • Stayed: June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank MarilynHiking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this reviewResponded August 9, 2013

Dear Guest,

Thank you for your wonderful review and for your useful tips for other guests. We’re extremely happy to learn that our team members and accommodations made your stay so enjoyable during your reunion.

Thank you for choosing to stay at the Embassy Suites Bogota and we hope to welcome you back very soon!

Jose H. Bayona
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Bogota-Rosales

Address: Calle 70 / 6-22, Bogota, Colombia
Phone Number:
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Wheelchair access
Hotel Style:
#5 Spa Hotel in Bogota
#9 Luxury Hotel in Bogota
#15 Family Hotel in Bogota
#24 Business Hotel in Bogota
#26 Romantic Hotel in Bogota
Price Range: $88 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embassy Suites by Hilton Bogota-Rosales 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Embassy Suites Bogota
Bogota Embassy Suites

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