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“Excellent service” 5 of 5 stars
Review of Embassy Suites by Hilton Bogota-Rosales

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Embassy Suites by Hilton Bogota-Rosales
4.0 of 5 Hotel   |   Calle 70 / 6-22, Bogota, Colombia   |  
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Ranked #16 of 260 Hotels in Bogota
Certificate of Excellence
Port of Spain, Trinidad and Tobago
1 review
“Excellent service”
5 of 5 stars Reviewed June 24, 2013

Service was excellent, from personnel from different areas of the hotel, front desk, room service, restaurant. Location is great for the best restaurants in Bogota and shopping area. Price per value is excellent. Only minus is that room beds are not the most comfortable but they are ok.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Alejandro G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this review, June 27, 2013
Dear Alejandro,

We are so glad you took the time to leave your comments about the hotel and especially about our services.We’re happy to see that our rooms and services et your needs and we hope to welcome you back very soon!

Best Regards,

Jose H Bayona
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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520 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
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English first
Phoenix, United States
1 review
5 of 5 stars Reviewed June 19, 2013

Staff, rooms, bar and food were great. Morning free breakfast and evening complimentary bar--great selections. Staff was very accomodating in all aspects. Would recommend staying here ...................................

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Bruce Vaden D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this review, June 27, 2013
Dear Guest,

First wewould like to thank you for choosing us and for taking the time to let us know about your experience with us. It is gratifying to know that the rooms and our services were pleasing to you.

We hope to see you again soon.

Best Regards,

Jose H. Bayona
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Francisville, Louisiana, United States
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 19, 2013

During my first visit to Bogota in 45 years, the staff at Embassy Suites went out of their way to help me with plans, navigation and transportation. Our room was always cleaned soon after we left for thr morning. The hotel was located in Zone G - the gourmet area of Bogota but still centrally located. We would definitely stay there again.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank LaCat3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this review, June 27, 2013
Dear Guest,

It’s so great to learn that your stay at the Hotel was enjoyable. It gives us great pleasure to receive positive feedback such as yours and we’ll be looking forward to your return visit next year.

We hope you can visit us again soon

Best Regards,

Jose H. Bayona
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California, USA
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 18, 2013 via mobile

Had a wonderful time at this hotel - excellent breakfast. Comfortable and clean and safe. Perfect location for a reunion at colegio nueva Granada - we could walk up to school which was great. A little pricey, if I were to return think I would stay in the candelaria district. Overall I do recommend it though - very nice hotel. Staff was super.

Stayed June 2013, traveled solo
Helpful?
Thank MarilynHiking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this review, July 4, 2013
Dear Guest,

Everyone at the Embassy Suites Bogota strives to provide an excellent service to ensure that all of our guests have an excellent experience.

Thank you for choosing to stay at the Embassy Suites Bogota and we hope to welcome you back very soon!

Best Regards,

Jose H. Bayona
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California, USA
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 14, 2013

I stayed in this hotel for the Colegio Nueva Granada reunion and my favorite feature was that we could walk up and down the hill from there to go to the school. This was perfect for me, as we did this several times and I thoroughly enjoyed the nostalgic walk. The hotel itself had terrific staff - very helpful and friendly. The fact that it is situated in the heart of the restaurant district meant that finding a great meal was an easy block in any direction walk. The breakfast buffet was also just lovely - a wide variety of fresh fruit, eggs to order, and Colombia delicacies like empanadas. All very fresh and delicious. Overall the hotel is comfortable, safe, and had a great time staying there. If I were to return and not be in Bogota to go to CNG, I would probably stay in the Candelaria district because I would want to be close to museums colonial part of the city, but for the reunion this hotel was just perfect.

  • Stayed June 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank MarilynHiking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this review, August 9, 2013
Dear Guest,

Thank you for your wonderful review and for your useful tips for other guests. We’re extremely happy to learn that our team members and accommodations made your stay so enjoyable during your reunion.

Thank you for choosing to stay at the Embassy Suites Bogota and we hope to welcome you back very soon!

Jose H. Bayona
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 14, 2013

My daughter and I stayed at this Hotel for 7 nights. The room was a lovely, comfortable suite. We had every amenity needed: 2 TV's, sofa, plenty of chairs, Toilet and shower separate from sink area, and plenty of drawer space. The lobby is a lush tropical setting - very relaxing. The staff were very helpful and cheerful. My only complaint is the two sets of stairs leading to the restaurant. There are no hand rails or means of support.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Eileen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed June 13, 2013

Great location and service from staff. The rooms wre clean and beds comfortable. The breakfast could improve if breads were warmer. I did not use the internet but I had a problem with the television. It had two different remotes so I had difficulty turning it on.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this review, July 4, 2013
Dear Guest,

Hearing from our guests is the best way for us at the Embassy Suites Bogota to continually improve your experience. Your comments about our breakfast and tv services, will be certainly be shared with our management team in an effort to improve upon our offerings to all.

Thank you for taking the time to let us know your feedback about your experience at Embassy SuitesBogota,

We hope to welcome you back very soon!

Best Regards,

Jose H. Bayona
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Bogota-Rosales

Property: Embassy Suites by Hilton Bogota-Rosales
Address: Calle 70 / 6-22, Bogota, Colombia
Phone Number:
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Wheelchair access
Hotel Style:
#8 Spa Hotel in Bogota
#10 Luxury Hotel in Bogota
#15 Family Hotel in Bogota
#24 Business Hotel in Bogota
#26 Romantic Hotel in Bogota
Price Range (Based on Average Rates): $
Hotel Class:4 star — Embassy Suites by Hilton Bogota-Rosales 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Embassy Suites Bogota
Bogota Embassy Suites

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