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“Great location and service but very small rooms”

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Sofitel Bogota Victoria Regia
Ranked #4 of 268 Hotels in Bogota
GreenLeadersGold level
New York, NY
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great location and service but very small rooms”
4 of 5 bubbles Reviewed December 25, 2013

*Location - It's right in the heart of Zona Rosa where there are a lot of restaurants, bars and shopping. This also means that it's about 15-20 min from attractions like Monserrate and the museums. For us though we preferred being around good nightlife.

*Service - Everyone was very willing to lend a helpful hand when it came to directions, recommendations and tips on the area.

*Rooms - The rooms were VERY small. We booked on hotels.com though which may have landed us with the crappiest room. The bathroom had hardly any room to move around. You definitely couldn't have fit more than one person in there.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CKnyc736
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOFITELBOGOTA, General Manager at Sofitel Bogota Victoria Regia, responded to this review, December 28, 2013
Dear guest,
We are conscious we have the best location in town for anyone who wants to discover Bogota best restaurants and night-life, in a quiet and secure street.
Service will always be our top priority, and we will transmit your kind comments to all our team.
Our hotel has different types of rooms, and you probably bought one of the 11 Classic Rooms, out of the 102 we offer. We strongly recommend you to subscribe to ACCOR fidelity club, LeClub, so your fidelity will be granted by an upgrades and VIP treatments , so you can enjoy much bigger rooms.
Thank you so much for helping us improve our guest experience.
Paul Barthe – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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892 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (72)
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English first
Los Altos, California
Level Contributor
3 reviews
5 of 5 bubbles Reviewed December 19, 2013

Very nice 5 star hotel. The rooms are beautifully appointed with subdued burgundy paint and replica sculptures from the gold museum. It is conveniently located in Zona Rosa and 5 minutes walk from Zona T so it's in the safest part of Bogota and offers a great selection of restaurants nearby. I was most impressed with the service of this hotel. I did not realize that I had left my driver license in the room safe after my 5 night stay, but 10 days later, when I returned to spend another night, I saw the staff had recovered by license and placed it on the desk of my new room! I was so pleasantly surprised with their attention to detail!

The only con about this hotel is that the street right in front is part of the route of party buses, so on a weekend night it can get pretty noisy about once an hour until midnight.

Room Tip: Higher floors are better for avoiding street noises
See more room tips
  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ptliang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOFITELBOGOTA, General Manager at Sofitel Bogota Victoria Regia, responded to this review, December 28, 2013
Dear guest,
Thank you so much for your review on our hotel.
Surprise positively our guest is our everyday goal, as well as to serve them ‘with the heart’.
The typical ‘Chivas’ give a touch of the colombian folklore in our street, which is a mandory on their itinerary of the best places in Bogota. Fortunately the last one goes until 12am on week-ends, so it doesn’t usually affect our guests… on the contrary.
We will be waiting for your next visit, hopefully soon.
Paul Barthe – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hoboken, New Jersey
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 18, 2013 via mobile

I went to this hotel on business and stayed three nights. Rooms are relatively small but the decoration is great as well as its location close to some of the best restaurants in Bogota. Staff is friendly and helpful regarding directions. Food was abundant and high quality. Will return next year.

Stayed August 2013, traveled on business
Helpful?
Thank Terpnos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOFITELBOGOTA, General Manager at Sofitel Bogota Victoria Regia, responded to this review, December 28, 2013
Dear Guest,
It is a real pleasure to know that you enjoyed our hotel and its beautiful decoration.
Rooms has always been one of our major interests and we are glad that you have liked, however, we recommend you access to our loyalty club, LeClub, which has the possibility to access up-grades and VIP treatment.
All the staff is waiting for you again to continue accompanying on the discovery of this great city and all the amazing and several options that you could found in the area.

Best regards,
Paul Bathe
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed November 30, 2013

The staff is great and the rooms are consistent with other Sofitel properties. The gym is average. The location is great for restaurants and shopping and hotel security is ever present. Toiletries are a little too perfumed with a very a masculine scent. The climate control system works well but is a bit noisy. The beds are a bit softer than those at other properties at which we stayed but still on the hard side of the spectrum. Breakfast was not included with our "superior room", which for the price was surprising. Breakfast has been included at other Sofitel properties at which we've stayed internationally. Room service was prompt and the food ordered wad hot. Overall the experience is good but perhaps not up to the price point.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Itsgotimepaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOFITELBOGOTA, General Manager at Sofitel Bogota Victoria Regia, responded to this review, January 9, 2014
Dear Guest,

We are pleased to know that you liked our facilities and that you could enjoy the nice area where our Hotel is located.

This year we have included new machines in the gym, we have new options for toiletries, and we offer packages that include breakfast.

Our Guest Relation, Diana Ortiz, will be waiting for your requirements for your next visit, to make your stay a “magnifique” experience.

We are looking forward to seeing you soon.

Best regards,

Paul Barthe
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 6, 2013

I spent 5 nights in the Sofitel Bogota Hotel, as part of a business trip.
A very nice and elegant hotel, great staff and professional service. The Hotel location was very important to me - safe place with good reputation, near bars, restaurants and shopping malls.
The room was nice, clean and cosy. The Hotel restaurant was high standart, with good menu and delicous breakfast. I enjoyed my stay there very much and warmly recommends it for every Bogota visitor!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EphratAnge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOFITELBOGOTA, General Manager at Sofitel Bogota Victoria Regia, responded to this review, January 9, 2014
Dear guest,

It is a real pleasure for us to know that your business trip felt like a luxury experience, and that you could enjoy our neighborhood full of nice restaurants, bars and shopping centers.

Our team is very proud to have been able to provide an excellent service, and is awaiting for your next visit to our hotel, hopefully soon.

Sincerely,

Paul Barthe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles USA
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed November 4, 2013

An genuine oasis in a dirty ugly city. I had was traveling alone and took one of their smaller rooms, the superior room. It was perfect for my needs. Excellent desk for computer work, large lusciously comfortable bed, etc.. The staff were enormously helpful. Arranged a car and driver for my dinner at Andres in the distant neighborhood of Chia (an experienced not to be missed). Driver waited for me there two and a half hours, then same driver met me at 6AM for the long drive to the airport (25 min on an early Sunday morning with no traffic). One of two major drawbacks to this hotel was the failure of design for electronic support. Outlets were hidden down by the floor, behind the bedside tables. A real annoyance to plug in your smart phone and your computer. At hotel of this caliber, modern guests expect multiple and easily accessed power outlets. But perhaps the greatest failure of design is the place where your suitcase sits. It is a shelf built into a corner and there is absolutely no light. So at night you have to pack with a flashlight or move your suitcase to the floor in the hallway.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank trula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel Bogota Victoria Regia

Property: Sofitel Bogota Victoria Regia
Address: Carrera 13 #85-80 | Cundinamarca, Bogota, Colombia
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Bogota
#4 Green Hotel in Bogota
#4 Business Hotel in Bogota
#4 Family Hotel in Bogota
#9 Romantic Hotel in Bogota
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Bogota Victoria Regia 5*
Number of rooms: 102
Official Description (provided by the hotel):
Sofitel Bogota Victoria Regia enjoys an upscale location in the north of Bogota. Perfect for business or leisure, it is close to the city's main financial and business districts as well as renowned art galleries for indulging in a spot of culture. With the many restaurants and boutiques you'll be spoilt for choice! The international airport is just a 30 minute drive away. ... more   less 
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Also Known As:
Sofitel Bogota Victoria Regia Hotel Bogota
Bogota Sofitel

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