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“Amazing Service, Nice Rooms”

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Hotel Estelar Parque De La 93
Ranked #39 of 268 Hotels in Bogota
Certificate of Excellence
Reviewed June 21, 2014

This is a nice new hotel, with outstanding service. The rooms are generously sized, with comfortable beds and a nice shower. The breakfast buffet is solid and the surrounding area is nice, safe, and has plenty of dining/bar options. It's a bit far from the main sights, but that can be easily offset by hiring a driver through the hotel.

What really sets this hotel apart though, is the service. Two examples of the stellar service we received:
- Arrived at the hotel exhausted, at 6am. I was handed a cup of coffee, and allowed to check directly into my room (at 6am!!). This allowed me to take a hot shower and long nap before heading out to see the city. It was greatly appreciated after the 12 hours of travel to get to Bogota.
- Came down to the breakfast buffet, a full 30 min after breakfast had ended. There was no gnashing of teeth or explaining that the complimentary breakfast hours were over. Instead the staff, who were in the process of putting the food away, kindly pulled the food back off the carts so that we could grab what we wanted.

The one con, could be the location. This hotel is a bit far from the downtown, which is where most of the sights are (Gold Museum, Botereo, Plaza Bolivar etc). However:
-You can easily hire a driver, for a reasonable price, at the hotel.
-The driver will stay with you for however many hours you need to explore Bogota.
-The Hotel's neighborhood it felt safer/nicer than the downtown area.

  • Stayed: June 2014, traveled as a couple
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1  Thank Felix H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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89 - 95 of 317 reviews

Reviewed June 21, 2014

This hotel is located in one of the best parts in Bogota’s center.
The hotel is new, with all modern facilities, rich-soft bed, heated swimming pool on the roof, excellent breakfast, and above all the staff is polite and agile.
All front desk staff are professional, and above all charms a young girl who fortunate any hotel.

  • Stayed: June 2014, traveled on business
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1  Thank Tavi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2014 via mobile

We had a fantastic stay here until our check out. We enjoyed the beds, the included breakfast was okay, and service was nice. However at check out, they did not honor our group wedding rate nor did they honor the waiver in IVA (taxes), as they said they would for foreign travelers. They charged us $40USD more/night than the group rate of $150 and added a 16% IVA (tax) + additional insurance and charity donation amounts to our tab. Our friends who stayed around the corner at the Click Clack hotel (1 min walk) paid 1/2 the amount and had just as nice, if not better accommodations. I would skip this hotel and stay at other hotels around the area.

Stayed: June 2014, traveled with friends
1  Thank Dy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2014

This HOTEL is excellent NOT only for its rooms but because of the SINCERE and PROFESSIONAL SERVICE given by the hotel staff. I would like to THANK all the staff
from the General Manager, Mr. Valencia to the front desk staff...i.e. Martha to the operational
manager Mr. Esteban! GREAT people. Furthermore, the Bellman Sebastian and Freddy
were very professional and in fact I ended up staying at the hotel because of the Bellman
Sebastian. I wish I could live at that hotel !! Incredible ! I would recommend to ANYONE!

Respectfully,
Paul F. Blumenthal

  • Stayed: May 2014, traveled solo
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2  Thank Cartegena52014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
725juan01, Manager at Hotel Estelar Parque De La 93, responded to this reviewResponded June 9, 2014
Google Translation

Cordial Saludo
Sr,Paul

En nombre propio, de cada una de las personas que formamos parte del equipo de trabajo del Hotel ESTELAR Parque de la 93, reciba un cordial saludo.

Para nosotros es gratificante contar con clientes como usted, su comprension pero sobre todo su preferencia por este maravilloso lugar, nos permiten fortalecer nuestro compromiso de servir con eficiencia y calidad.
Esperamos nos de la oportunidad de tenerle nuevamente con nosotros y atenderle con la calidad y calidez de servicio que identifica los hoteles de nuestra organizacion ESTELAR.

Cordialmente,
JUAN CARLOS VALENCIA BERTIN
GERENTE GENERAL - HOTEL PARQUE DE LA 93.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2014

This hotel is brand new and 1 block away from Bogota's Parque de la 93, a green urban area surrounded by endless options of nice restaurants & cafes. The rooms are quite comfortable and modern and the food at the restaurants is well presented and delicious. But the best is the warm and flawless service by all the staff.

I was attending a 3-day workshop and there wasn't a single flaw; manager was always taking good care of all guests.

Tip: Whilst the food at the hotel is excellent do try the nearby restaurants at Parque de la 93: Osaki or Wok (Oriental), Salto del Angel (steaks) , La Fabricca (Italian), or Cafe Renault (intl).

  • Stayed: May 2014, traveled on business
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1  Thank SPimentel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
725juan01, General Manager at Hotel Estelar Parque De La 93, responded to this reviewResponded June 11, 2014

Dear Guest,

We are very grateful to receive this kind of response about your experience in our hotel. Thank you very much for taking the time to write this, as well, remember the whole Estelar Parque de la 93 family is glad to have you as a guest.
Please let this work experience not be the only reason to visit us, we expect you here anytime soon.
Consider us as home in Bogotá.

Best regards,

Juan Carlos Valencia Bertín
General Manager

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Reviewed May 15, 2014

Excellent located, this is a nice place to stay, eat, work and be close to entretainment in Bogota. Service was excellent since the arrival and during my stay, all the personnel is supportive, and pay attention to all the details. Rooms are really nice and space is excellent.
I had three meal there and the variety, the quality and the presentation of the food was excellent. Probably the only area of opportunity is the Gym; very small space, not enough equipment....to me this is one important concept for business people traveling.
At night many ammenities are walking distance and moving from there to the business areas is very simple, considering the complexity of the traffic in Bogota. A place to stay again.

  • Stayed: May 2014, traveled on business
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1  Thank Enrique R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
725juan01, Manager at Hotel Estelar Parque De La 93, responded to this reviewResponded May 20, 2014
Google Translation

Buenas tardes
Sr Enrique,

En nombre de la Gerencia General, de todas y cada una de las personas que hacemos parte del equipo de trabajo del Hotel ESTELAR parque de la 93, reciba un cordial saludo.

Para nosostros es gratificante contar con clientes como usted, su compromiso pero sobre todo su preferencia por este maravilloso lugar,nos permite fortalecer nuestro compromiso de servir con eficiencia y calidad.
Esperamos nos de la oportunidad de tenerle nuevamente con nosotros atenderle con la calidad y calidez de servicio que identifica los hoteles de nuestra organizacion ESTELAR.

Cordialmemte,
JUAN CARLOS VALENCIA.
GERENTE GENERAL

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Reviewed May 12, 2014

My first trip to Bogota and this hotel was recommended by my colleagues. I did not know what to expect. The rooms are large and well appointed. They are also extremely clean and comfortable. The Shower alone is worth the price of admission. While all of the above is enough to recommend this property, I cannot say enough about Juan Carlos and his excellent staff.

Rooms and amenities are nice, but the staff make your experience. This is a property, head and shoulders above peers in any international location. The Staff make this Hotel. the property for any Bogota visitors / travel.

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  • Stayed: May 2014, traveled on business
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Thank Ed H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
725juan01, Manager at Hotel Estelar Parque De La 93, responded to this reviewResponded May 15, 2014
Google Translation

Buenos dias

Reciba un cordial saludo del equipo de trabajo del Hotel ESTELAR parque de la 93,
Muchas gracias por sus valiosos comentarios.

Esperamos nos de la oportunidad de tenerle nuevamente con nosotros y atenderle con la calidad y calidez de servicio que identifica los hoteles de nuestra organizacion estelar.

Cordialmente.
JUAN CARLOS VALENCIA BERTIN
GERENTE GENERAL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Estelar Parque De La 93

Address: Calle 93 N 11 - 19, Bogota, Colombia
Phone Number:
Location: Colombia > Bogota > Chapinero
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 268 Hotels in Bogota
Price Range: $88 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Estelar Parque De La 93 3.5*
Number of rooms: 109
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