We have been to Bogota several times and when we first found this hotel I was very glad that we did. The staff is friendly and the suites are great. Recently, while staying there (end of Oct 2013) I was missing a burrito from Texas. An Exito (supermarket chain) is located about 2 blocks or quads away. After returning I noticed that the kitchen didn't have a utensil that I needed and I had mentioned to the staff (just inquiring). To my surprise they sent someone out to buy the utensil. This is the highest recommendation of a staff that is dedicated to your comfort. This a a great hotel.
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