This hotel's proprietors list apartments near Parque 93 on Booking.com and AirBnB, then when you show up they say the apartment isn't available but they have another at the same price...Turns out the address for the original place we booked is an office building with no residences, & the "other" apartment is far from the park, across the highway. Apartments in that area across the highway are much cheaper than the price they're charging for the "original" (probably nonexistant) apartment. They also try to charge foreigners a VAT tax that is only supposed to be paid by Colombians.
The manager Stefanie became very aggressive when we questioned the inconsistencies, and was extremely hostile when we asked for our money back after refusing the "other" apartment far from Parque 93. After reading other reviews, it's clear this is a scam they constantly attempt with foreigners.
We probably only got our money back because I filmed the interaction with Stefanie and told her exactly why I was recording the conversation. Don't patronize this place, they are awful awful people.More
- Free Wifi
- Free parking