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“businessvisit” 2 of 5 bubbles
Review of San Pablo Hotel

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San Pablo Hotel
Ranked #128 of 267 Hotels in Bogota
Certificate of Excellence
Lahti, Finland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“businessvisit”
2 of 5 bubbles Reviewed March 22, 2014

Room is OK, staff is friendly.
Airport pickup( agreed well beforehands) did not work well at all, hotel pickup was waiting for me at the opposite end of the airport.
Roomkey reactivation seemed to be difficult to do, took 3 times to get it right. I went up and down to 6th floor every time to test the key.
From hotel to the airport transportation was agreed at 3 PM for same evening 7PM. First excuse was that not this late, we do not have airport transportation anymore and the driver has gone home already. Second one was that trasportation is only from the airport to the hotel.
Then they offered to take me to the airport if I paid 20 000 Pesos( with same car as the pick up from airport to the hotel was night before).
I took a taxi, 15000 Pesos.

Altogether bag feeling was left. I will not go this hotel anymore. Difficult to trust them anymore.

Stayed March 2014, traveled on business
Helpful?
3 Thank Heikki E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Gerente at San Pablo Hotel, responded to this review, April 2, 2014
Google Translation
buenos días

apreciado huésped

agradezco mucho su comentario que nos hace en días pasados,
respecto a su comentario del transporte le informo que nosotros prestamos el servicio de y transporte de lunes a sábado de 6: 00 am hasta las 10:00 de la noche incluido en el beneficio de la tarifa , lamentablemente para nosotros se torna en ocasiones complicada la logística debido a que por temas ajenos a nosotros en el aeropuerto no nos permiten quedarnos mucho tiempo afuera en cuanto al vehículo, ni tampoco dentro de las instalaciones con el aviso del hotel, nos ha tocado informarles a nuestros huésped que nos esperen en la salida 6 del muelle internacional y en ocasiones se dificulta ese protocolo. Lamentamos mucho que haya tenido que tomar un transporte publico, estamos en ese proceso de mejora.
respecto a la llave de la habitación como cambiamos de sistema es probable que haya presentado fallas eso también ya lo corregimos para mejorar nuestro servicio.
como puede evidenciar usted las no conformidades de nuestro servicio es muy mínima y nos preocupa lo sucedido con usted en su estadía y el concepto que tiene de nosotros, desafortunadamente fue un hecho que le ocurrió a usted y es por eso que tomamos las medidas correctivas del caso para que no se vuelva a presentar en las estadías de nuestros huésped. permitanos volver a tener el placer de atenderle en nuestro hotel y de esta manera recuperar la confiabilidad que en algún momento deposito en nosotros.

cordialmente;
Edisson Suàrez Velasquez
Gerente Operativo
operación@sanpablohotel.com
Sociedad Hotelera San Pablo SAS.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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61 reviews from our community

Traveler rating
    19
    29
    7
    4
    2
See reviews for
7
8
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33
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Oxford, United Kingdom
Level Contributor
196 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed August 27, 2013

I agree with ValerieGW (not jcbolay): this is an efficient, well-run, friendly business hotel. The downside is the location - nothing of much interest nearby - but I was there for an event at the Universidad Nacional, just across the road, for which it is ideal (and the Hemeroteca Nacional - the national newspaper library - is there too). It's also an easy 15 minute drive to the airport and the hotel runs a free shuttle service. It's not an 'oldstyle' hotel, but modern (compare Campanile in France); and most things work well - shower, wi-fi, TV, front desk, etc. They even handed out face masks to counter the effects of tear gas wafting over the road from the student demo's in the National University (not a very common or dangerous experience, I shd stress). It's true the corridors lack carpets and can be a bit noisy; best to aim for a top (7th) floor room at the back, away from the main road, e.g., no. 711. One drawback: the ambient temperature during my 5 days was high 60s F and there was no central heating; an extra blanket was available (and essential), but room temp. hovered around 65F at dawn, so woolly pyjamas are recommended. The restaurant is a plus: limited menu but good food, large portions and very friendly service. Breakfast quite OK too. If you don't mind (or actually want) the location, it's a very good choice.

Room Tip: 7th floor at the back - e.g., 711 - quieter.
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  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alanlid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama City, Panama
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed August 20, 2012

I have stayed here two times now, both with a work conference. It is clean, very modern - VERY GREEN (they have hall lights set on motion sensors). The rooms are small, but not too small. Nice, clean, comfy beds. Strong, reliable wireless internet. Good, hot water in the showers with good water pressure. Small mini fridge in room. I like their bath products. Their restaurant is nice, with a very large menu, and the meeting room is small but good for a group up to 30 people.

No pool or gym.

Negatives would be location - though a straight shot from the airport, it's not within walking distance of anything too interesting. Near US Embassy, the National Conference Center, and the National university, if you need to be in one of those places (walking distance): By day there are some restaurants, shops and parks, but by night it's a little dangerous outside. There is a mall near by, but you need to go in a taxi.

Other drawback is the noise level, not from the street, but from other guests. The halls do not have carpet, so all noise in the hall reverberates into your room. Also people walking in the halls. If you are on a lower floor, you can hear voices from the lobby. I had to go knock on someone's door and ask him to keep his voice down because I could hear his entire conversation. Best to stay on the highest floor possible.

Staff super friendly and accommodating, you can get Avianca LifeMiles points, and there is a free airport shuttle.

Don't know if they speak English - all transactions were in Spanish.

Room Tip: Higher room - farthest down the hall.
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  • Stayed July 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ValerieGW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Director de Relaciones con Clientes at San Pablo Hotel, responded to this review, May 21, 2013
hola
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lausanne, Switzerland
Level Contributor
142 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
2 of 5 bubbles Reviewed January 26, 2012

Let's be clear, the hotel is not bad, clean, and perfectly well managed, you have free wifi in the room, and the people is, like always in Colombia, totally friendly and devoted to what they do, and +, there is a shuttle bus taking you free from the airport. So why such a poor evaluation. First, the hotel is just at the side of the Avenida 26, linking the airport and the city, very noisy since 4 am, and it is located more or less nowhere, in a suburb without any charm, without restaurants, or any other attraction. If you need something, you shall have to take a taxi, pay around 8 dollars do go downtown and so on. Furthermore the rooms are small and very old style furnished.
So just an advise, it is a regular quality, very usefull 1) if you just are in transit and want to be not too far from the airport without risking trafic jam, 2) if you have an apointment with the Nacional University, just in face.
If not, don't go and choose a nice hotel in the northern part of Bogota, a lot of restos and a lot of life, much better for your head and your heart.

  • Stayed January 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank jcbolay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Pablo Hotel

Property: San Pablo Hotel
Address: Avenida Calle 26 No. 38A11, Bogota 1245, Colombia
Phone Number:
Location: Colombia > Bogota
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #128 of 267 Hotels in Bogota
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — San Pablo Hotel 3.5*
Number of rooms: 52
Official Description (provided by the hotel):
The Hotel San Pablo has the best strategic location, just minutes from El Dorado International Airport, three blocks from Corferias and five minutes from the American Embassy, ​​we are also very close to the International and Cultural Center Bogota, Center National administrative CAN, the El Salitre Sports Complex, Simon Bolivar Park, the High Performance Center, the Estadio Nemesio Camacho El Campin and Shopping Centers: Salitre Plaza and Gran Estacion. It has 52 comfortable rooms equipped with everything you need to make your stay your total satisfaction. Restaurant service from 6:00 am to 10:00 pm. 24-hour Room Service. Parking. Elevator. Electronic safety deposit boxes. Additional blankets. Transfers Airport - Hotel - Airport. Breakfast buffet. ... more   less 
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