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“Great Hotel” 4 of 5 bubbles
Review of Hilton Bogota

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Hilton Bogota
Ranked #11 of 267 Hotels in Bogota
Certificate of Excellence
Medellin, Colombia
1 review
“Great Hotel”
4 of 5 bubbles Reviewed March 15, 2014

Everything was fine with this hotel, the only thing that would have made it a perfect stay is if they offered free wifi service in the rooms. I had to go to the lobby to use free wifi. The price is a little on the high side.

  • Stayed March 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Luis Antonio C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, March 20, 2014
Dear guest:

Just wanted to thank you for your recent stay here at our hotel.
As regards to the WIFI service, the reason because we do not have Internet included is because we constantly make a marketing research of all the same category hotels in Bogotá and the result consist that the hotels of our category charge in such service, even though our prices are more affordable in comparison to the market, nevertheless we have free WIFI in the public areas such as the connectivity station, the restaurant, the bar, lobby, and the coffee shop.

We hope to have you back soon,

Klaus Ziller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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994 reviews from our community

Traveler rating
    620
    297
    45
    21
    11
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (82)
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English first
Orlando, Florida
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed March 13, 2014

I stayed at the Hilton during a biz trip to Bogota. The location was perfect as it is central to most everything in the city.

The rooms... my room is probably not very representative of the average room in the hotel because I was assigned an accessible room. The room is spacious with the usual amenities attached a to a hilton property.

  • Stayed February 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jonathan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, March 20, 2014
Dear guest:

Just wanted to thank you for your recent stay here at our hotel. I am happy to hear you found the location to your liking. We look forward to welcoming you back to our property in the not too distant future.

Klaus Ziller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bogota, Colombia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed March 10, 2014

I stayed here for a weekend and it was awesome.

First... I didn't find the price much expensive. I payed much more for a 3 stars hotel in Rio de Janeiro, so this seemed fair to me.

The hotel staff is very helpful, the rooms are nice and big. The bed is very comfortable and my room had a nice TV set plus a modern desk, so if you're on business it is perfect and comfortable to work.

They have free parking for guests, a very important plus in the area.

  • Stayed November 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Javier P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, March 11, 2014
Dear guest:

Thank you for taking a moment to share your experience. I am happy to hear you found the rooms to your liking. We look forward to welcoming you back to our property in the not too distant future.

Klaus Ziller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed March 9, 2014

My boyfriend and I came to Hilton Bogota during our week-long stay in Colombia. The hotel is very beautiful, modern and the rooms are enormous! The staff was amazing, and this is very helpful if you are new to Colombia, especially Bogota. Bogota can be a pretty overwhelming to out-of-towners. The hotel is in a great area if you are a foodie - we enjoyed two wonderful lunches, and three great dinners are excellent restaurants within walking distance. The hotel staff was very helpful in guiding us to restaurants, cafes, attractions and museums. They hooked us up with taxis that provided fair prices (which if you are foreign you can expect to get swindled in cabs here). The staff in the restaurant is lovely too - we enjoyed talking with them about our visit, and our plans. The cafe attached, Cafe Devotion looks pretty trendy, but the coffee is amazing!

Room Tip: Any room that has a view of the city will be great - the mountains in the background are an excellen...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, March 10, 2014
Dear guest:

I am glad to hear that you enjoyed your stay and that our team members were amazing and so attentive to your needs. I will be sure to share your comments with them. Should your travels bring you back this way, I hope that you will stay with us again.

Klaus Ziller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
111 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed March 8, 2014

We were able to get a great rate at the Hilton and found it to be in perfect location, with great access to the best areas of Bogota. Concierge service was excellent and the connected coffee bar and restaurant were excellent. The cute "security" dogs at the front were also a treat :)
Rooms are very spacious and modern.
ONly complaint was that wifi in the lobby was spotty

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TorontoTravelGirl09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, March 10, 2014
Dear guest:

I am very happy to read the comments about your recent stay and glad that you found the location and rooms of our hotel to your satisfaction.

Our IT Manager is checking our systems to take the corrective actions with our supplier.
Hope to see you return soon....safe travels.

Klaus Ziller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro-Brazil
Level Contributor
177 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 bubbles Reviewed March 5, 2014

We had a standard king bed room for a very good price - booked in advance! The room was very well appointed, great bathroom (amazing shower room) - all very clean and with plenty of space. The room is also very quiet and shades can make it very dark. We also paid for the Executive Lounge, so had access to breakfast and an excellent afternoon snacks+drinks. Staff was always very polite and eager to assist on every request we had - special thanks to Concierge Leonardo Rojas and his colleague (sorry, don't remember her name) - both not only gave us the best suggestions, but also saved us when we got trapped downtown when we couldn't find taxis to go back to the hotel. The hotel has a magnificent gym and climatised outdoor pool.
The location is excellent if you are a first timer in Bogota or on business. You can walk to the G Zone where you will find upscale restaurants and bars - ot you can take a 5 minutes taxi ride to T Zone, with a greater variety of restaurants, shops and nightclubs.
Yes, the Hilton charges loads for Internet and mini-bar products, but this is a policy the company has all over the world - and I knew it, You are in a 5 star hotel, something has to pay for the great services you get!
Highly recommended and I thank you all at the hotel for the great time we had!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChrisBrazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, March 6, 2014
Dear guest:

Thank you very much for your review. Here at our hotel we are very happy to hear that you had an enjoyable stay with us. We are all about Satisfaction Guaranteed and I will let Leonardo and Paola know that they helped make your trip great! We hope to see you again soon.

Klaus Ziller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 1, 2014

Stayed at the Hilton Bogota for two weeks, from my point of view, one of the best Hiltons i've stayed in yet! The Hotel is at very good location (Considering it is Colombia and Bogota), safe area, lots of restaurants and bars around, shopping mall just minutes walk and the Zona T is a few minutes away. The rooms are excellent, new and stylish and generally the Hotel looks excellent! The Staff is amazing! Helpful, friendly and professional and most of them speak English.

The restaurant, mixed feelings on this one, first, VERY expensive, the food choices could be better... and two times for two weeks i ordered some pasta with meat (don't remember the name) but in both cases got VERY sick the day after, after the second time, i spoke with the chef and he assured that it cannot be the food... well may be its just me... The chicken soup is AWESOME :)

The taxi service is a bit more expensive than the regular street yellow cabs, but much more convenient and safe! If you having problems with Spanish, try to find hotel taxi driver Adriana (a Woman), speaks good English and will gladly provide you a round trip around town with explanations and such, very nice!

All and all i really enjoyed that stay!

Room Tip: Try higher floors, the view is terrific!
See more room tips
  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rodik R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, March 4, 2014
Dear guest,

Thank you for your review. Here at our hotel we are very happy to hear that you had an enjoyable stay with us. We are all about Satisfaction Guaranteed and I will let our team know that they helped make your trip great!

As regards to the restaurant we would like to tell you that our prices are based in marketing researches we constantly make from same category hotels in the area, however we will take your comment into account for future plans.

Regarding your comment on the transport, we offer a transport service with a third party company “Assistur”; the variation in the price is basically because they guarantee a personalized service as you mentioned and also our guest security.

We hope to see you again soon.


Klaus Ziller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Bogota

Property: Hilton Bogota
Address: Carrera 7 72 - 41, Bogota 110221, Colombia
Phone Number:
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Bogota
#15 Business Hotel in Bogota
#31 Romantic Hotel in Bogota
#35 Family Hotel in Bogota
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hilton Bogota 4.5*
Number of rooms: 245
Official Description (provided by the hotel):
Hilton Bogotá is ideally located in the heart of Colombia's largest city and within walking distance from the vibrant dining and entertaining areas, the financial district - including shopping malls, theatres, museums and conveniently located just 25 minutes from El Dorado International - the city's only airport. This modern hotel features excellent facilities that are ideal for leisure and business guest alike; including a restaurant with direct street access, a sophisticated bar overlooking the pool, state-of-the-art fitness center, swimming pool and underground parking. What's more, this hotel is an ideal choice venue for meetings and groups, with close 10,000 sq. ft. of meeting space including 8 meeting rooms varying in size up to 1,100 sq. ft. and a main ballroom with 5,000 sq. ft. There is wireless internet access throughout the hotel. ... more   less 
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Also Known As:
Hilton Bogota Hotel Bogota

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