We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Fantastic Service, fabulous hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sonesta Hotel Bogota
Ranked #24 of 268 Hotels in Bogota
Certificate of Excellence
Canberra, Australia
Level Contributor
35 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Fantastic Service, fabulous hotel”
Reviewed March 27, 2013

For my Fiancee and I the Sonesta hotel became our home away from home after I broke my ankle in Colombia and had to wait in Bogota for 4 days before we could fly back to Australia. The staff were exceptional even going as far as arranging my appointment at the hospital. They did everything they could to make my stay as comfortable as possible. Because we barely left the hotel we ordered alot of room service and the food was divine so it didn't bother me in the slightest that we couldn't go out and enjoy other restaurants. Breakfst was included in the price and it was fabulous - lots of fruit, eggs, bacon, waffles etc.

The room was big, spacious, very modern and very clean. They had cable TV which had heaps of channels. Although there could be a few more english speaking channels it was alot better than many other hotels in South America where you are lucky to get 1 english channel.

The location is ok - there is a big shopping mall right across the road, however to get to the main Bogota city area its quite a long, expensive cab ride.

All in all this hotel is GREAT value and I highly reccomend.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRR-GM, General Manager at Sonesta Hotel Bogota, responded to this review, April 11, 2013
Dear Ms. Dorkas,

Please receive warm regards from Sonesta Hotel Bogota; it was a great pleasure to have you as our guest, thank you for taking the time to write such an amazing review of our hotel on tripadvisor.com. One of our major motivations as hospitality professionals is the satisfaction of our guests; that is why our colleagues have the commitment to “walk the extra mile” and to go above and beyond in order to fulfill our guest´s expectations. It is fantastic to hear that you and your fiancee enjoyed your stay at our hotel under your misfortune situation; what you describe on your comments it is what we want to recreate; A HOME AWAY FROM HOME. We really hope that you have recovered a 100% from your ankle and we are looking forward to see you again soon.

Sincerely,

Cesar Recalde R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

813 reviews from our community

Traveler rating
    484
    255
    49
    17
    8
See reviews for
105
160
54
398
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Greek first
  • Hungarian first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Buenos Aires, Argentina
Level Contributor
146 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed March 20, 2013

I travelled for more then 20 years to Colombia, first time at a Sonesta property in this country. This hotel is located 30 minuts from downtown, in front of Unicentro shopping center, rooms are clean, modern an well decorated, linen of good quality. Staff is very well trained, nice and efficent. Breakfast buffet was a surprise for me, good choices of fruits, hot and cold dishes.
I value the choices of differents restaurants and bar located in the hotel building. Good internet connection, and I recommend this hotel to stay in Bogota

Room Tip: I loved the mattress
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank robyferrari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRR-GM, General Manager at Sonesta Hotel Bogota, responded to this review, April 11, 2013
Dear Mr. Ferrari,

Please receive warm regards from Sonesta Hotel Bogota; it is fantastic to know that you are a frequent visitor of our beautiful city, thank you for taking for sharing your opinion on tripadvisor.com. We are thrilled to hear that you enjoy our breakfast and that you enjoyed the comfort of our guest rooms; at the same time we really appreciate your comments about our associates that make every effort possible to delight our guest. Once again thank you for your comments and we are looking forward to see you again soon.

Sincerely,

Cesar Recalde R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed February 28, 2013

We were pleasantly surprised to arrive at the Sonesta.

- Staff was very friendly, professional and they definitely knew about the area.
- Room was modern, spacious and did not lack any amenity.
- Breakfast buffet was plentiful and of good quality.
- Location was great with a shopping center across the street, bars and restaurants nearby and safe taxis available at any given time.

Conclussion: I definitely recommend this hotel as it provided for everything we needed at a decent and competitive price.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FromCGN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRR-GM, General Manager at Sonesta Hotel Bogota, responded to this review, March 7, 2013
Dear Guest,

Please receive warm regards from Sonesta Hotel Bogota; it was a great pleasure to have you as our guest, thank you for the review of our hotel on tripadvisor.com. We are delighted to hear that you had an enjoyable time with us. Thank you again for your comments and we are looking forward to your next visit to our City.

Sincerely,

Cesar Recalde R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pompano Beach, Florida
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed February 27, 2013 via mobile

This is a wonderful property. For my needs it was a perfect location in the Northern part of town. The rooms while almost minimalist, are decorated quite nicely. The desk area was ideal. Subtle lighting and pleasant linens. The rain shower sic the best vibe experienced on a hotel. The included breakfast was very well presented and enjoyable. Wifi was fast and simple to connect to. I'd like to say everything was perfect there but with this caveat. You must like a firm mattress to truly love this hotel. I like something much more plush. I can't score them down for this matter of preference.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ringsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRR-GM, General Manager at Sonesta Hotel Bogota, responded to this review, March 7, 2013
Dear Guest,

Please receive warm regards from Sonesta Hotel Bogota; it was a great pleasure to have you as our guest, thank you for your most recent review of our hotel on tripadvisor.com. We really appreciate your opinion about our Hotel.We are delighted to hear that you had an enjoyable time with us. Thank you again for your comments and we are looking forward to your next visit to our City.

Sincerely,

Cesar Recalde R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level Contributor
58 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 20, 2013

Good place to stay in Bogotá.
About 20 minutes from downtown, this hotel is adequately placed.
The fitness room is not really from the hotel, but it is still good enough (though small).
Placed just beside a couple of restaurants, and really close to Usaquén, where there are also some great restaurants.
Room was good.
Breakfast was pretty complete.
Woud recommend going to this hotel.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank QuequeS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRR-GM, General Manager at Sonesta Hotel Bogota, responded to this review, March 7, 2013
Dear Guest,

Please receive warm regards from Sonesta Hotel Bogota; it was a great pleasure to have you as our guest, thank you for your most recent review of our hotel on tripadvisor.com. We really appreciate your opinion about our Hotel. Thank you again for your comments and we are looking forward to your next visit to our City.

Sincerely,

Cesar Recalde R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portalban (Switzerland)
Level Contributor
61 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
Reviewed February 19, 2013

I spent almost a week in Sonesta Hotel Bogota and enjoyed it. It is a fully functional, very clean and modern place. Rooms are comfortable, bathrooms relatively uncommon but nice with a black floor, a huge mirror, a tropical rain shower, plenty of towels and numerous amenities. The ventilation fan is surprisingly noisy. Bed is king-size with good pillows. Ergonomic desk with led working light. Internet was functioning 100% and high speed: I could watch home TV and video-skype family without a single interruption. Breakfast is included, good and varied; staff is very attentive. Go early, i.e. before 7 - 7:30 am, if you wish to avoid the crowd. People at reception were pleasant, efficient and did their best to help guests. Obviously they spoke Spanish, but also good English and even French.

At the time of my visit, foreigners living abroad were exempted from IVA and other Columbian taxes provided the bill was made in the name of a person (i.e. not a company) with a full address abroad. This exemption amounted to 17% of the hotel bill. Check whether this exemption is still valid at the time of your visit.

Nearby Sonesta there is a large shopping center named "Multicentro" with numerous fashionable stores and several fast food outlets on the second floor. There is an Avianca office close to the Falabella shop. On the first floor, above entrance #2, you will find a "casa de cambio". There are two others on the right side of Carrera 15 when heading toward the city center, close to the crossing with Calle 122. A bit further away to the North, along Calle 127, there is a pleasant park with a beautiful lawn named "Parque el Country" where you can jog away from the exhaust pipes of the numerous honking and roaring buses and trucks. Or read quietly a book and enjoy the sun (don't forget sun cream: Bogota is at 2'600 meters of altitude!). No pet allowed. If you have a kid with you, that is the place to go as there is a sizable playing ground for children. Everywhere, there are security guards and I felt safe in the surroundings of the hotel.

I guess Sonesta is ideal for making business with firms located in the Northern part of Bogota. For tourists, the location of Sonesta is its only "minus": being far away from the historical center, driving to the Candelaria district took at least 45 minutes due to the hectic traffic conditions prevailing in Bogota. Even taking an hour was nothing special. Sonesta has a series of safe drivers at hand. I used the friendly services of Carlos Chiquiza who charged around US$ 12.50 per hour (4 hours for 50 US$). He is nice, honest and reliable but speaks no English.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Claude-George
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRR-GM, General Manager at Sonesta Hotel Bogota, responded to this review, March 7, 2013
Dear Mr. Claude George,

Please receive warm regards from Sonesta Hotel Bogota; it was a great pleasure to have you as our guest, thank you for taking the time to write such an amazing review of our hotel on tripadvisor.com; our future guest will appreciate the firsthand experience that you described for us with amazing detail. One of our major motivations as hospitality professionals is the satisfaction of our guests. To hear that we have created a memorable experience for you it’s of great encouragement for us; to continue providing our guests an excellent service. Thank you again for your comments and we are looking forward to see you again soon.

Sincerely,

Cesar Recalde R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NY
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 18, 2013

Best choice you can make! Went there the first time for business and Sonesta is conveniently located in La Carolina/Unicentro which is quite a safe neighborhood and close to everything you need.
The rooms are modern, spacious and the staff goes above and beyond to make your stay special.
Came back a couple more times with family and friends and it never disappoints!
Having lived in Bogota for many years, it feels good to be "back home" in such a nice hotel!

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Milhem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRR-GM, General Manager at Sonesta Hotel Bogota, responded to this review, March 7, 2013
Dear Guest,

Please receive warm regards from Sonesta Hotel Bogota; it is fantastic to know that you are a frequent guest of our hotel; thank you for sharing your opinion obout our Hotel on tripadvisor.com. We really appreciate your comments about our hotel and most important; our associates that make every effort possible to delight our guest. Once again thank you for your comments and we are looking forward to see you again soon.

Sincerely,

Cesar Recalde R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bogota hotels
Morrison 114 Hotel
#6 of 268 in Bogota
675 reviews
BioHotel Organic Suites
#8 of 268 in Bogota
191 reviews
Hotel Estelar La Fontana
#36 of 268 in Bogota
624 reviews
Show Prices
Show Prices
Show Prices
Usaquén
Bogota Plaza Summit Hotel
Bogota Plaza Summit Hotel
#22 of 268 in Bogota
679 reviews
Show Prices
Show Prices
Show Prices

Been to Sonesta Hotel Bogota? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sonesta Hotel Bogota

Property: Sonesta Hotel Bogota
Address: Carrera 15A # 125-26, Bogota 110111, Colombia
Location: Colombia > Bogota > Usaquén
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #24 of 268 Hotels in Bogota
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sonesta Hotel Bogota 4*
Number of rooms: 126
Official Description (provided by the hotel):
SONESTA BOGOTA HOTEL The Sonesta Bogota Hotel opens the doors to a modern and exclusive hotel in the north of Bogota opposite the Unicentro Shopping Mall and with a cutting edge design and sophisticated personalized services. Accommodation in the capital of Colombia designed for business travelers and visitors seeking a comfortable hotel for their vacations and getaway breaks to Bogota. Book a great place to rest with the maximum guarantees in this Bogota hotel with free Wi-Fi, restaurant, meeting rooms, car park... ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Travelocity, Hotwire, Expedia, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Sonesta Hotel Bogota reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing