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“The Sonesta is a fabulous hotel.”

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Sonesta Hotel Bogota
Ranked #25 of 267 Hotels in Bogota
Certificate of Excellence
Canary
Level 1 Contributor
4 reviews
4 hotel reviews
“The Sonesta is a fabulous hotel.”
Reviewed November 3, 2012

The staff and the hotel were top notch! The greeting I received was very warm. Most of the staff had an excellent comma d of English. The room was spotless and well furnished. The WiFi worked well. Breakfast buffet was extensive and quite satisfying. The exercise facility was of moderate size but well equipped with cardio machines. Overall a wonderful stay of 3 nights.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkACTS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRR-GM, General Manager at Sonesta Hotel Bogota, responded to this review, November 7, 2012
Dear Mr. Mark,

Please receive warm regards from Sonesta Hotel Bogota; it was a great pleasure to have you as our guest, thank you for the remarkable review of our hotel on tripadvisor.com. We are delighted to hear that you had an enjoyable time with us. Thank you again for your comments and we are looking forward to see you again soon .

Sincerely,

Cesar Recalde R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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917 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
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Colombia
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 31, 2012

We have stayed with my husband several times now at the Sonesta Hotel. What a pleasent experience, to us is the perfect combination of price, excellent service, amazing breakfast (inclusive) and beautiful and comfortable installations. From the moment of our arrival, the feeling is amazing, the hotel is beautiful, the bell boy speaks perfect english and the service at the front desk is not only very nice but fast. The hotel is very nice and modern, the rooms are very comfortable with king size beds very nice bathrooms and if you need anything you just call room service and they take seconds in arrive with a shaving kit, a tower or whatever you need.
About the breakfast.. oohh is so nice, nothing like you can see in other hotels, we have stayed at the Sofitel and the breakfast is 25 dollars and nothing compare to this and here is inclusive! is like the type of buffet breakfast you see at very nice resorts at the caribean or mexico.
The customer service manager is very kind man who was always very interested in making of our stay a great experience more than anything.
Ahh the hotel cars are great! they are at a fair price and very nice staff, we booked them a lot to go to our meetings and to travel to a town close to Bogota on a sunday.
We are in love with this hotel and we don't hesitate to go back over and over again because in a word we have been spoiled with such a great service and installations that other places seem not good enough. A last suggestion: Book the hotel through the webpage of the hotel, is cheaper and you can get a better rate sometimes.

Room Tip: We have been in different flloors and different rooms and all of them were fine.
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRR-GM, General Manager at Sonesta Hotel Bogota, responded to this review, November 7, 2012
Dear Guest,

Please receive warm regards from Sonesta Hotel Bogota; it was a great pleasure to have you and your husband as our guests, thank you for taking the time to write such an amazing review of our hotel on tripadvisor.com. We really appreciate your mention about "The Best Hotel in Bogota” coincidentally; because we are trying to be the best in our city. One of our major motivations as hospitality professionals is the satisfaction of our guests. To hear that we have created a memorable experience for you it’s of great encouragement for us. At the same time of great motivation for us; to continue providing our guests an excellent service. Thank you again for your comments and we are looking forward to see you again soon.

Sincerely,

Cesar Recalde R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 20, 2012

We stayed for about 10 days in August and enjoyed our time there, as much for the premises as for the staff. Sonesta is located in more residential neighborhood. There is, however, a big mall right across the street, Unicentro, with a 24 hour Exito. This was a big plus for us, as I was traveling with my daughter and aging father-I could run across the street for anything I needed, rather than be at the mercy of the minibar or hotel restaurant.

The rooms were simple, modern and comfortable, my favorite feature being the overhead rain showerhead! The lobby is warm and welcoming–my daughter loved to sit in front of the fireplace in the evenings.

The restaurant is pretty good–excellent breakfast, solid dinner. I would have loved a wider choice of wines by the glass for dinner, instead of the single option. Did I mention I was traveling with my daughter and father?

We stayed in two rooms, and the second looked like it needed minor repairs-peeling wallpaper, clogged or leaky bath (not sure what was to blame for the easily waterlogged bath). The staff was very attentive and responsive to issues and queries. Hotels in Bogota tend to be pricey, I felt that value far exceeded the cost, and I would stay here again.

One thing to keep in mind–Sonesta is located rather far north in the city. I mentioned the convenience of having the mall next door. Getting to points in the city, however, is a hassle, due to the awful traffic in Bogota. We needed to allot at least 45 min to get anywhere. Sonesta does offer taxi service.

Room Tip: Sonesta offers spa and gym services through facilities located in the adjacent building. I only foun...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lamiche_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRR-GM, General Manager at Sonesta Hotel Bogota, responded to this review, October 30, 2012
Dear Guest,

Please receive warm regards from Sonesta Hotel Bogota; it was a great pleasure to have you and your family as our guests, thank you for your fantastic review of hotel on tripadvisor.com. One of our major motivations as hospitality professionals is the satisfaction of our guests. To know that we have created a memorable experience for you it´s of great encouragement for us. At the same time of great motivation to continue providing our guests an excellent service. Thank you again for your comments and we are looking forward to your next visit to our City.

Sincerely,

Cesar Recalde R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bogota, Colombia
Level 4 Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 13, 2012

This is a really nice new hotel. It is not that big but rooms are very modern. It location is good (not the best), it is in the north of the city close to the most important mall, 10 mins away from restaurant zones. Service was great. The best thing was the cost; it is not expensive for its quality. I did not have time to go around the hotel but what I saw was really nice. The breakfast was average, not a big buffet. I recommended it as the best hotel in the far north part of the city.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlie7fR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRR-GM, General Manager at Sonesta Hotel Bogota, responded to this review, September 19, 2012
Dear Mr. Charlie,

Thank you for your recent review of Sonesta Hotel Bogota on Tripadvisor.com It was a great pleasure to have you as our guest, your feedback is very important for us; because this is the best way to realize our strengths and work on the continuous improvement of our beautiful property. Thank you again for your comments and we are looking forward to your next visit to our City.

Sincerely,

Cesar Recalde R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 10, 2012

Very new hotel with very nice rooms. Prices are accessible and they usually include a well-served breakfast. Bread was one of the best things of breakfast. It is a bit north of the city but just a 15-minute drive to "Zona Rosa" and Usaquén, plaza de la 93; 20-minute ride to Zona-G and probaly a half hour ride (dependening on traffic) to La Candelaria (Historic downtown). A must-see is Zipaquirá (a huge Cathedral in a salt mine). Wow! On your way back stop at the Andrés Carne de Res in Chia. One of the most incredible restaurants I've been in my life. Food is amazing and the ambiance is even more!

Room Tip: Make sure to ask them not to charge the "Seguro hotelero" (Hotel insurance). It is not man...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Francisco B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRR-GM, General Manager at Sonesta Hotel Bogota, responded to this review, September 19, 2012
Dear Mr. Francisco B,

Thank you for choosing Sonesta Hotel Bogota, it was a great pleasure to have you as our guest and thank you for sharing details about your visit and your enthusiasm for the many activities that can be experienced at our beautiful city.

We are looking forward to welcoming you back in the near future.

Sincerely,

Cesar Recalde R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chile
Level 4 Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 9, 2012

The hotel itself is nice, clean, excellent service and good breakfast. We really enjoyed our 2 night stay! We loved the fact they have late checkout! We could leave the hotel at 3pm which was amazing since our plane was at 12am that night!
Its just that its far away from the " fun parts" of the city... Taxis are cheap so its not a big anyway!

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Superomi54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRR-GM, General Manager at Sonesta Hotel Bogota, responded to this review, July 29, 2012
Dear Guest,

Thank you for your recent review of Sonesta Hotel Bogota on Tripadvisor.com It was a great pleasure to have you as our guest, your feedback is very important for us; because this is the best way to realize our strengths and work on the continuous improvement of our beautiful property. Thank you again for your comments and we are looking forward to your next visit to our City.

Sincerely,

Cesar Recalde R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 24, 2012

We booked this hotel from Saturday to Monday and got a great weekend rate by booking directly through the hotel website (+ 20% off for booking a 3 night stay -> $270 for the whole stay!). This is more of a business hotel, as most guests seemed to be international (from Mexico and Korea).

The hotel is close to the Unicentro mall (the first mall in Bogota), with a lot of grocery / dining / shopping options. There is also a nice relatively inexpensive traditional Colombia restaurant a couple blocks away called Las Acasias. Taxi ride to Usaquen is ~8,000 pesos, La Macarena ~15,000 pesos, La Candelaria ~20,000 pesos.

You can also take Transmilenio (Calle 127 stop), which is about a 15 minute walk, to most parts of the city. It is very efficient and felt safe (though at times I think we were the only tourists on the bus...). They also have a gym in the adjoining mall (not Unicentro) that we did not use, but did check out and it seemed fairly modern with a nice view of north Bogota. Overall the best value for comfort and price on our Colombia trip!

Room Tip: Book on weekends for better rate (almost 60% off)
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kashmunygofer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRR-GM, General Manager at Sonesta Hotel Bogota, responded to this review, July 29, 2012
Dear Guest,

Thank you for your recent review of Sonesta Hotel Bogota on Tripadvisor.com It was a great pleasure to have you as our guest, your feedback is very important for us; because this is the best way to realize our strengths and work on the continuous improvement of our beautiful property. Thank you again for your comments and we are looking forward to your next visit to our City.

Sincerely,

Cesar Recalde R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sonesta Hotel Bogota

Property: Sonesta Hotel Bogota
Address: Carrera 15A # 125-26, Bogota 110111, Colombia
Location: Colombia > Bogota > Usaquén
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #25 of 267 Hotels in Bogota
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sonesta Hotel Bogota 4*
Number of rooms: 126
Official Description (provided by the hotel):
SONESTA BOGOTA HOTEL The Sonesta Bogota Hotel opens the doors to a modern and exclusive hotel in the north of Bogota opposite the Unicentro Shopping Mall and with a cutting edge design and sophisticated personalized services. Accommodation in the capital of Colombia designed for business travelers and visitors seeking a comfortable hotel for their vacations and getaway breaks to Bogota. Book a great place to rest with the maximum guarantees in this Bogota hotel with free Wi-Fi, restaurant, meeting rooms, car park... ... more   less 
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