I have traveled to over 50 countries and this was by far my worst hotel experience! Staff made a commitment for the hotel van to pick us up at our rental car return facility, and then dropped the ball and refused to pick us up at night, in a very dangerous city. After we made our way back to the hotel, we were treated to a shower with no warm water, a toilet that ran all night, and a TV in the room that came on by itself all night long. The final icing on the proverbial cake was when the desk clerk at 5AM in the morning had to inspect our room to see if we had stolen anything. I tried personally explaining my dissatisfaction with my experience to the reception desk at the hotel and they handed me a survey and said to voice my opinions through the survey-"that they were too busy to listen to guests complaints in person."
I would encourage everyone to avoid this hotel!!!
- Official Description (provided by the hotel):
- The Augusta Hotel is a modern and alternative architectural space, a place with its own life and letting you live unique moments marked by an atmosphere of good taste and tranquility. Each of the spaces within the hotel is specially designed for you to experience different sensations, guaranteeing comfort and well being throughout their stay. We are located in the heart of Bogota in the historic and tourist downtown. "La Candelaria" offers visitors varied experiences, from the rich cultural heritage in a form innovative and different. A few steps away are the most charming and touristic sites of the capital like "la Candelaria", "el Chorro de Quevedo", Monserrate Hill, Gold Museum, "Quinta de Bolivar", "Plaza Bolivar", the Church of San Francisco, the Cathedral, among others, being an excellent choice for business people, tourists and organizations in general. It is just 25 minutes from El Dorado International Airport, 30 minutes from the bus terminal and 10 minutes from the train station of the Savannah. The Augusta hotel has 60 comfortable rooms, in those one we use elements that contribute to true rest, relaxation, satisfaction, comfort and convenience to our guests. Restaurant with international food and snacks, meeting rooms like Dorado, Indigo and Escarlata well disposed with technical equipment in order to offer the best alternative for conducting business meetings, seminars, conferences and other. ... more less
- Reservation Options:
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