I've been to several hotels in Colombia before and I have never come across the sloppy, slow bad service. Clearly the hotel saff has no training nor understanding of the minimal standards of customer service. Restaurant is slow, food doesn't meet the minimum standards, and to top the nightmare the last few days we order a half bottle of champaign that was bad, they have me so much trouble to replace it and what they did the only alternative they gave me was a bottle of Dom Perognon, a bottle worth $600 dollars compared to the $100 I originally asked for, so basically a humiliating experience.
If you are planning a visit to Bogota, believe me, you have way better options on better locations for the same price.
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