I should probably start this by apologizing to the staff at Marriott, especially some of the staff that was there in 2012 and are no longer there. I'll get to that later...
This is without a doubt, the best Marriott I've ever stayed in. I'm a Platinum Elite with almost 1,000,000 points accumulated in stays varying from North/South America and the Middle East.
Last year I spent a lot of time in this property (not just Sep as indicated) as I was setting up a business in Colombia. I used the executive lounge as an office many times (my work hours there were 7am-12am non-stop). I ate breakfast, lunch and dinner there. I had meetings there (as well as in the adjacent conf room). We interviewed there...
To say that the staff was "accommodating" would be a severe understatement. They even found extension chords for our laptops so we could work all day.
Then there are "details". As a frequent traveler I know when I'm getting "airlined" (lured by points and incentives only to be nickel and dimed later). If I had a visitor arriving by car, I could sign off on it at no charge. At the lounge I most certainly went over the allowable limit for guests on several occasions and they never complained (we did pay for meals and tipped generously).
Oh, and the Marriott has the BEST internet system. You log in once on each one of your devices (I carry a laptop, a blackberry, an iPhone and an iPad) and that's it. You automatically connect everywhere in the hotel. I've yet to find another hotel that does that - Marriott or other.
I really can't say enough good things about the people and the facilities. The rooms are fantastic, the beds, the bathrooms, the indoor pool... There's a beautiful restaurant downstairs that looks like a cave with equally attentive staff.
Simply said, I no longer consider other hotels an option (and trust me, service in Colombia - in general - is above the average. The competition is tough). I have good friends in other hotels where I stayed for almost 20 years... until I found this one upon the insistent recommendation of a friend.
So I apologize to the wonderful staff for not writing this earlier (you know I was busy!). You are simply the best. I also should have written a letter to management. I hope to right my wrongs in the future in a more expedited manner.
Thank you Marriott and thank you, you wonderful staff. You made a huge difference in making my team and I feel welcome and comfortable... as well as productive! Plus, as a business hotel I can honestly say you were an integral part of the successes we later achieved.
- Official Description (provided by the hotel):
- JW Marriott Bogota Hotel is located at the heart of Bogota's financial and entertainment district. Our 5-star luxury hotel's location is ideal, close to corporate offices of major companies, the finest restaurants and bars of Zona G, Zona T, and 93rd St Park. Within our hotel, you will find an array of gastronomic and entertainment options. Get creative at The Market, a casual restaurant where you can choose from a variety of fresh ingredients to build you own pizzas, burgers, salads, and more. Indulge yourself at Tamarine, a chic restaurant that offers Asian fusion cuisine. Enjoy an authentic Japanese gastronomic experience at Nau Sushi Lounge, and try a variety of Sake based cocktails in a trendy and warm ambience. Relax and have fun at Circo, the spotlight where Bogota's upcoming music artists showcase their talents every night. Our hotel features a fully equipped fitness center, an indoor lap pool, an indoor Jacuzzi, a full service Spa with steam rooms, saunas, and six massage rooms. At the executive lounge on the 9th floor guests can have a complimentary breakfast, and in the evenings they can enjoy hors d'oeuvres and cocktails. All guest rooms at JW Marriott Bogota feature streaming speed Internet access, soundproof windows, and 300-thread count Egyptian cotton linen sheets to offer maximum comfort. Next time you visit Bogota on business or leisure, stay with us. ... more less
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