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“Pricey and clean hotel”

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Bogota Marriott Hotel
Ranked #8 of 265 Hotels in Bogota
San Diego, California
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Pricey and clean hotel”
Reviewed November 29, 2013

WE stayed two nights in this marriott which is relatively new and well maintained. It was around $299 per night which is quite expensive for a Bogota hotel. The internet was not free, not in the lobby neither in the room. The shuttle service stops at 10.30PM but they provide cab services for late airport arrivals. It is also twice as expensive as a regular cab would be. It was $34000 Col Pesos (~$18) versus $10 dollar ride. The worst part is they sell you an insurance for your medical expenses (!) and theft, which is not mandatory at all. Don't forget to waive it when you check out. Few people speak american in Bogota, except for a few people out there.

  • Stayed November 2013, traveled as a couple
    • Value
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Helpful?
Thank Ustun Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_ManagerBOG, Manager at Bogota Marriott Hotel, responded to this review, December 9, 2013
Dear guest,
Thank you for your feedback. Please know that Marriott Bogota is a hotel with all the facilities and the cleanness necessary to make of your stay an amazing experience. The Hotel counts with a great deal of services to make even better your journey. Besides, our hotel offers the highest speed internet access in Bogota to complement all the amenities of our chain. Thank you again for your review and we hope to see you soon in your next trip to Bogota.
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2,261 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (154)
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English first
Atlanta, Georgia
Level Contributor
2 reviews
Reviewed November 25, 2013

They don't have enough staff, nor at the airport neither at the reception. We had to wait for about an hour for the shuttle service at the airport. Winston Angulo (the receptionist) was mean when we complaint about the long wait (about 45 minutes to check in). Breakfast buffett was really good. Very friendly, dilligent staff in the restaurant next morning. In general, we regret going to Marriott. The frustration was so big that we seriously thought about grabbing our suitcases and walk to the Sheraton Hotel around the corner. We had stayed there several times in the past, and they offered the real hospitality Bogotá is so famous for.

  • Stayed November 2013, traveled with family
    • Value
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Helpful?
Thank Jaime G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juanpie, Manager at Bogota Marriott Hotel, responded to this review, January 14, 2014
Dear guest,

Than you for your review. I apologize you hear that you didn'f find enough staff at the hotel. We usually are very well prepared and receive few comments about this issue. We will keep doing every effort in order to avoid this type of situations from happening again. I'm glad you liked our breakfast. Hopefully we'll have another opportunity to serve you. We'll demonstrate that all we do is about serving our guets.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 25, 2013

Friendly,courteous and helpful staff.rooms are immaculate and very well stocked.Dinner menu has plenty to choose from.Check out is a little slow.Traveling to the airport is quick every 30 to 60 minutes and takes about 15 depending on the time of the day, if busy could take 45 !..

  • Stayed November 2013, traveled with friends
    • Value
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    • Service
Review collected in partnership with this hotel

Helpful?
Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_ManagerBOG, Manager at Bogota Marriott Hotel, responded to this review, December 9, 2013
Dear John,
Thank you for sharing your experience in our Hotel. It is a pleasure to offer you a suitable service. The main value of Marriott Bogota is our team that will be always ready to give you an excellent moment. We hope to see you once again in your next stay in Bogota.
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New York City, New York, USA
1 review
Reviewed November 24, 2013

We had a wonderful time. The service at this hotel from the bellman to the room attendants is exceptional, especially all the guys on the 10th floor lounge. A big thanks to Leonardo,Jessica, Luis, Juan Carlos, Monica, Milena and Jonathan. We will stay here again and recomend this hotel to family and friends.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jorge E R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_ManagerBOG, Manager at Bogota Marriott Hotel, responded to this review, December 9, 2013
Dear Jorge,
Thank you for choosing Marriott Bogota. We fell completely flattered with your review. It will be a pleasure to host your friends and family as a result of a good experience. We count with and spectacular team in our executive floor who will always offer you and unforgettable stay. We hope to host you again in your next trip to Bogota.
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Salt Lake City, Utah
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 24, 2013

Very nice hotel, all the way around. Internet was very fast and reliable which is very important on my biz travels. The Concierge, Geraldin, was excellent and had a great attitude in our many conversations and emails we exchanged! She also worked very hard and very fast in helping me put together a short trip to Cartagena from Bogota. And it turned out to be a great side trip.

  • Stayed October 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank trippingtraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_ManagerBOG, Manager at Bogota Marriott Hotel, responded to this review, December 9, 2013
Dear guest,
Thank you for telling us your experience in our hotel. We feel glad that the service has been convenient to satisfy your needs, Geraldine, as our team on the concierge floor, will be happy to read your review. Similarly Marriott Bogota hopes to see you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carrollton, Texas, United States
Level Contributor
90 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed November 22, 2013

Wow, what a hotel! I am a big fan of Marriott and have stayed at dozens of their properties in the USA, Spain, and China. But the Marriott in Bogota out-classes all the other properties I have stayed at. The level of service, the attention to detail, and focus on customer satisfaction is unparalleled. I have no negative comments for my recent stay in Bogota.

Tip: the hotel website asks that you contact the hotel with your arrival time to ensure that the shuttle will meet you. I did so, but I was only told to go to areas 5/6 on the bottom level (Arrivals), and I would find the shuttle. When I arrived at the airport, I went outside, and there were dozens of people with signs. I found the one with Marriott Bogota (not the JW Marriott), and I was escorted to the shuttle. Couldn't be easier.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kirk W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_ManagerBOG, Manager at Bogota Marriott Hotel, responded to this review, December 9, 2013
Dear Kirk,
Thank you for comment your experience. We are glad that your stay in our hotel has fulfilled all your requirements. Marriott Bogota is always caring about your welfare and your comfort. Thank you again for your great review and we hope to see you back in our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
Reviewed November 21, 2013

The facility is nice, bright and airy. It is easy to get to through Bogota's notorious traffic. The Staff is great, close to everything I need. The 10th Floor lounge is great. I will stay here again. The place to stay.

Stayed November 2013, traveled on business
Helpful?
Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_ManagerBOG, Manager at Bogota Marriott Hotel, responded to this review, December 9, 2013
Dear James,
Thank you for your review. We are proud to be the place to be. Marriott Bogota offers the suitable service, the comfortable place and the convenient amenities to make of your stay a perfect moment during your trip. We hope to see you back in our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bogota Marriott Hotel

Property: Bogota Marriott Hotel
Address: Av El Dorado 69 B-53, Bogota, Colombia
Phone Number:
Location: Colombia > Bogota
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 265 Hotels in Bogota
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Bogota Marriott Hotel 4.5*
Number of rooms: 239
Official Description (provided by the hotel):
Bogota Marriott Hotel is a top choice among luxury hotels in Bogota, Colombia. We are located in the financial and entertainment center of Salitre in Bogota, just 4 miles away from the International Airport El Dorado. At our hotel you will find 2 unique concept restaurants and a bar. Pimento is a casual Italian restaurant where guests enjoy homemade style pasta in a welcoming and fresh ambience. Tanoshii is a chic restaurant that serves genuine Japanese cuisine where local and international guests chill out after work and enjoy live music and trendy Sake based cocktails. Our hotel features a fully equipped fitness center, an indoor lap pool, an indoor Jacuzzi, a Spa with steam rooms, saunas, and three massage rooms. At our executive lounge on the 10th floor, guests can have a complimentary breakfast and in the evenings they can enjoy hors d'oeuvres and cocktails. All our rooms are designed to deliver the best comfort, featuring streaming-speed Internet access, soundproof windows, total blackout curtains, 300-thread count Egyptian cotton linen sheets, a wide working desk with ergonomic chair, an alarm clock, a docking station for mobile devices, a fully equipped bathroom with wide shower heads, and more. The hotel has 8,460 sq. ft. of versatile meeting space equipped with the latest in audiovisual technology and our experienced hotel planning team will assist you in organizing your gathering. Bogota Marriott Hotel offers complimentary parking spaces for its guests. Stepping out of our hotel's lobby you will find the Bogota Corporate Center, a plaza with restaurants and bars, 2 of the most important shopping malls in Bogota, the Chamber of Commerce, and the Maloka Interactive Center, all of which are just minutes away from our hotel. Bogota Marriott Colombia is 6 miles away from Bogota's financial district, and from Zona T and Zona G entertainment district. ... more   less 
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