We were booked to this tourist class hotel by our tour operator (Intrepid). We arrived a day before the tour started. Our room had sun exposure, which warmed it up during the day. There is no heat (standard at this low price), but the blankets were plenty warm and there is plenty of hot water. The people who staff the desk were very friendly and helpful, and their English was good. One clerk took a shoe to the repair shop and waited while it was fixed. Cleaning of the rooms leaves a little to be desired, but overall it was a great experience. La Paz is so different from U. S. and European cities, in terms of culture, altitude, and level of development. It was great to have the hotel staff provide such good support.