The positive: The room was clean.
The negatives: A dribble of water from the bathroom sink (could get more from melting an ice cube); a TV that worked, but not for all channels (also didn't follow the listing in the guest book); an electric clock from the Twilight Zone (ran about 10 minutes fast every hour - really) - at least I was up for my meeting in time...1 1/2 hours early; several lamps without light bulbs, but no problem - staff delivered to my room as promised...in just under 4 hours.
Worst of all, the people at the front desk. Nothing but excuses (at least they were polite). And when I arrived home after staying 1 night instead of two, I checked my bill online and was surprised to see I was being charged for 3 nights instead of one!
Called the hotel, spoke with the manager, who had nothing but...you guessed it...excuses. She said she would definitely get back with me once she figured out what happened. I'm sure her call is coming any minute...it's only been one week.
That notwithstanding, the charges were corrected.More
- Free Wifi
- Free Parking