First of all, the staff was extremely incompetent at check in. On top of not knowing what they were doing, they were rude.
When I we got to our room it was so hot, the sheets when turned down were filthy. We had to get clean sheets, and make the bed ourselves. The bathroom had hair in the tub, on the floor and in the sink. I think a really hairy person was in there before us and housekeeping just forgot to clean it. The toilet had urine all over it, so the hairy person left behind his mark as well. Gross.
We asked to be moved to another room after finding the disgusting bathroom. 2nd room, not much of an improvement. The pillowcases had blood or something on them. Asked for clean pillowcases, and put those on them myself. The tub had soap scum all over it, and I felt I should have brought my ajax and cleaner to clean it. I just could not believe the issues. One after another. I felt like I should be on their housecleaning staff!!!
I gave up with the cleanliness and tried to sleep after changing our pillowcases. I just wanted to sleep and get out of this hotel tthe next day.
Best Western should be ashamed to represent this dump. We won't be back, and warning to other travelers, it's very dirty and not worth the money that we paid.
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- Also Known As:
- Best Western Arkansas City
- Arkansas City Best Western