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“Enjoy the location - don't sweat the details.”

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Serena Hotel Punta del Este
Ranked #10 of 65 Hotels in Punta del Este
Certificate of Excellence
Portland, Oregon
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Enjoy the location - don't sweat the details.”
Reviewed November 18, 2011

My wife and I spent three nights here and overall had a pleasant experience. Contrary to comments in past reviews, we found the rooms extremely clean and attractive (minimalist, but no dirty carpets) and the staff extremely helpful while speaking either English or Spanish. Food and drinks were overpriced but on par or better with comparable places in the area. We could have done without the extreme use of light sensors thoughout the building, and the poolside service often lacked, but the beautiful surroundings and views made up for it. A nice suprise was the extreme convenience on being on multiple frequent bus lines taking us anywhere we needed to go, particularly as taxis to downtown are ridiculously spendy.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tberks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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377 reviews from our community

Traveler rating
    239
    103
    23
    5
    7
See reviews for
33
244
9
10
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
New York City
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 25, 2011

I stayed in the off season and the hotel seemed fully-staffed and fully-attentive with anything I needed. Everything was perfect and all the meals were excellent.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dp750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level Contributor
248 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed June 20, 2011

On the beach. Not near the beach....on the beach! Wonderful hotel. Great rooms. Great restaurants. Great service. Great everything.

If it has a drawback it's that it isn't cheap. Guess you get what you pay for here. It's so nice that you may not leave to see Punta del Este.

This is where I will stay for this point when in Punta del Este.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kkhinnm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niteroi, RJ
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 26, 2011

We arrived in March ,so the beach was not crowded and was a pleasure to be in a hotel directly on the beach ,unique in Punta .No so far from downtown ,very nice pools and great restaurant .Yes rooms where somehow basic ,but the location is worth it .Very good food and breakfast.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank johnbull1412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamburg
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 7, 2011

Hotel is right on the beach (these days one would not get permission to build there). One can overlook Punta's skyline. Very good breakfast and attentive staff (we stayed in early April when the hotel was maybe half full if at all). I am sure during high season, things will slow down.
Bar service outside on the beach, plenty of seats with sun protection (again, this was off season). Free WiFi, Free parking). We had a suite (just one room) which had a decent size but not more. During off season the price is acceptable for this type of hotel, during high season it will be very pricey.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cand0r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pl
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 30, 2010

I really enjoyed the stay there! The place is a little funky, just 2 floors and located right on the beach! I loved the "private" sofas and tables which were assigned to the suites.
Also the materaces on the beach are a way better than the usual beds. The service on thebeach is a hit and miss - some of the staff very nice and helpful, some acted totally useless.
The rooms are probably not so much to my taste (quite simple style) but were not bad also.
Located a little further form were the action is (5 mins by taxi about 15usd) but I loved the location anyway.

  • Stayed December 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robertomazowiecki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, Brazil
Level Contributor
91 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed December 20, 2010

It's not my first time here,and certainly won't be my last.
I adore this place.I highly recommend it.
People are very nice and,best of all-no children allowed(under 12-I think).

Stayed January 2010, traveled as a couple
Helpful?
Thank Emilio01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Serena Hotel Punta del Este

Property: Serena Hotel Punta del Este
Address: Rambla Williman- Parada 24 | Playa Mansa, Punta del Este, Uruguay
Location: Uruguay > Maldonado Department > Punta del Este
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Room Service Swimming Pool
Hotel Style:
#3 Romantic Hotel in Punta del Este
#5 Business Hotel in Punta del Este
#6 On the Beach Hotel in Punta del Este
#9 Luxury Hotel in Punta del Este
#12 Family Hotel in Punta del Este
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Serena Hotel Punta del Este 4.5*
Number of rooms: 32
Reservation Options:
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Also Known As:
Serena Punta Del Este

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