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“Great service, rooms ok”

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Golden Beach Resort and Spa
Ranked #12 of 65 Hotels in Punta del Este
Reviewed September 4, 2013

Although we stayed at the Golden Beach during the off season, we had a positive experience. The staff was very friendly, and spoke great English. The room was a little out-dated and borderline dingy, but not gross or dirty by any means. The pool and sauna were delightful. The breakfast buffet is huge.

I have to insert that we stayed in the low-season (April). I had read that there isn't much going on, and had thought to myself - how great we won't have to fight the crowds. What I learned is that LITERATELY there isn't anything going on. Almost the entire town was shut down and we had our choice of pizza, or over priced touristy restaurants. It was a bit of a bummer, but the sunset was still beautiful.

I imagine when I return to Este I would stay here, as it is central to everything and the staff was extremely accommodating.

  • Stayed: April 2013, traveled as a couple
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Thank JennaBrody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goldenbeachresort, Dpto. Reservas at Golden Beach Resort and Spa, responded to this reviewResponded October 30, 2013

Dear JennaBrod:
Thank you for making time to write about your experience in Golden Beach and in Punta del Este.
It was a pleasure receiving you. We are grateful for your kind words about our staff.
We have an investment plan to restored all the rooms during the next three years.
Generally in Punta del Este the low season starts in April so it's quiter than January or February. It's a great time to relax.
We hope to receiving you anytime.
Kind regards,
Staff Golden Beach.

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18 - 24 of 1,010 reviews

Reviewed April 23, 2013 via mobile

We actually stayed in Feb. 2012, after carnaval which is like the end of summer. It was pretty quiet in the area since the peak season is apparently in December and January. It was a relaxing stay...the rooms are clean, there is a nice swimming pool. A young man who works at the front desk was so helpful and friendly! He told us everything we needed to know about the area. Both beaches are close by! First we went to the one that is less popular don't remember the name but was not too crazy about that beach because the water was cold and it was extremely windy. Then we went to the famous Playa Dedos beach, that beach was awesome! We had a great time just relaxing and having drinks on the beach. We had a great time! We felt so safe there! There is also a casino within walking distance. Also a really good restaurant called Toucan's. We would love to go back!!!

  • Stayed: May 2012
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1  Thank SunCity08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goldenbeachresort, Gerente at Golden Beach Resort and Spa, responded to this reviewResponded May 3, 2013

Dear Suncity08:
It was a great pleasure receive your visit at Golden Beach Resort & Spa, we are proud to know that our services, facilities and our staff achieved your expectations and could experience a relaxing stay at our hotel. We are grateful for your kinds words about our hotel and people and would be glad to receive you back anytime. do no hesitate to contact us if we can be helpful for you.
Best regards,
Staff of Golden Beach Resort & Spa

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Reviewed March 26, 2013

When I had first traveled to Uruguay, I, too, would visit hotels being quick to judge if the aesthetics weren’t sparkling new. True, like many buildings here, the actual structure is older, and you may see a slight discoloring in the ceiling near the reception desk, or a scratch in the flooring, but my $160 suite was a clean spacious two- room layout with a kitchenette, and a huge terrace with lounge chairs overlooking a well attended pool area. The amazingly helpful staff made everything easy from handing out beach chairs and towels to carry on a very short walk to the white sandy playa, to helping us with our ten -month old twins. They each had a crib with a good mattress supplied by the hotel to sleep in, and when we realized we forgot our portable high chairs, a random hotel worker searched for and then delivered two highchairs to my room after I asked him about it in the lobby. Oh and did I mention the eggs were made special for my babies and then served at our table during the self-serve breakfast? For me there was nothing to complain about.

Room Tip: Tell them about your room expectations. I did, and I got a great room.
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  • Stayed: March 2013, traveled with family
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1  Thank larellano_4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goldenbeachresort, Gerente at Golden Beach Resort and Spa, responded to this reviewResponded April 2, 2013

Dear larellano_4:
We would like to thank you for choosing Golden Beach Resort & Spa as your hotel on your last visit to Punta del Este. We are very proud to know that your expectations were met by our service and your kind words will be shared with our staff, as it is the best motivation we can receive to keep on improving our services. We are glad to know that you could enjoy our spacious and comfortable suites and our convenient location, so close to the beach.
We would be pleased to receive your visit again, do no hesitate to contact us if we can be of further assistance.
Sincerely,
Staff of Golden Beach Resort & Spa

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Reviewed February 14, 2013

This hotel was in a great location. The hotel had a nice pool. Our room had a nice balcony. Also, the free breakfest was awesome. The hotel had a 70's vibe - everything was brown in our room. We had a kitchen area, which was nice. The room was clean. The price of the hotel great considering everything.

  • Stayed: March 2012, traveled as a couple
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Thank Allison W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goldenbeachresort, Gerente at Golden Beach Resort and Spa, responded to this reviewResponded February 22, 2013

Dear Allison W:
We are pleased to know that you had a nice stay at Golden Beach Resort & Spa on your visit to Punta del Este and that you could enjoy the facilities of our hotel and its location. We would like to thank you for your preference for us and for your kinds words which will be shared with our staff as it is the best motivation to keep on performing our services. Best Regards,
Golden Beach Resort & Spa Staff

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Reviewed December 30, 2012

This hotel is more like a b&b .room service only has toasted melted cheese and ham sandwich,and a normal cheese and ham sandwich ,coca cola and water. Really old beds which are not at all comfy old 1990 TVs which some are always not working properly . The staff are very helpful . But no help that no1 in the hotel speaks English . I sent my laundry and some1 else had it in their room. The breakfast is horrible .starting from the juices to the hot water for tea which is never hot. The fact in which they say that they have a restaurant but we went down to ave something to eat ,while waiting 30 mins to be served some1 said we don't have anything that's on the menu

Room Tip: Internet wifi is great in some rooms
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  • Stayed: December 2012, traveled on business
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1  Thank Xandinha84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goldenbeachresort, Gerente at Golden Beach Resort and Spa, responded to this reviewResponded January 2, 2013

Dear Xandinha84:
Thank you very much for taking the time to write about your stay at Golden Beach Resort & Spa. We regret for not having met your expectations, but you can be sure that we will keep on working to improve our facilities and service. On next April we will be returning to the remodeling tasks for our rooms adn common areas which will give our hotel a fresher look and the best comfort four our guests, asi we will be incluiding new led tv´s, multisplit air conditioners and king size beds. We expect to receive your visit again once that we finish the remodeling tasks.
Best regards,
Staff of Golden Beach Resort & Spa

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Reviewed December 17, 2012 via mobile

Ok, so the fixtures and fittings are a little aged, but as the hotel itself recognises they are in the process (slowly it seems) of renovating. The hotel looks older as the furniture they originally chose in the 90s were old designs even when they were new.
Pros
- friendly staff throughout whole hotel
- breakfast was fine, if a little carb heavy!
- nice indoor pool
- spacious kids club with very pleasant staff
- room had very handy fridge and small kitchen
- rooms well cleaned and made up each day
- strong internet connection and free
- smack in the centre of Punta
Cons
- little frayed around the edges
- a few too many cables here and there, e.g. Next to shower by outside pool
- needs some protein in the breakfast although you can order eggs!
- old TVs and no aircon for those sleeping on the sofa-bed, is just in the main bedroom at the moment
- would be great to have warm water in outside pool

In summary a very good hotel, staff are all doing the right things, will be excellent after the much needed renovations. Would definately consider going back.

  • Stayed: December 2012
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Thank GGutty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goldenbeachresort, Gerente at Golden Beach Resort and Spa, responded to this reviewResponded December 19, 2012

Dear GragamPYG:
We would like to thak you for choosing Golden Beach Resort & Spa on your last visit to Punta del Este, even we are very grateful for your kind words posted on Trip Advisor about your stay at our hotel. As you could check, we are working hard to improve our facilities and rooms, specially in some of the points that you mentioned such as aire conditioner for the different areas of the room, tv´s replacement, and new deccor. We are very pleased to know that you could enjoy the warmth of our staff, and we will share your comments with them as it is an important motivation to keep on the continuous process of service improvement. We expect for your next visit, and remain at your service to help you in any need.
Best regards,
Staff of Golden Beach Resort & Spa

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Reviewed November 28, 2012

This hotel is great if you are looking to only sleep there and spend the day out. The location was very good, within walking distance of all points of interest, shops, restaurants and beach. The hotel itself is very old and not well maintained. Not clean enough, full of noisy teenagers parting. Staff was helpfull. Hotel was quite cheap but wouldn't go back. Surely there are more comfy places to saty.

  • Stayed: November 2012, traveled as a couple
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Thank M G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goldenbeachresort, Gerente at Golden Beach Resort and Spa, responded to this reviewResponded November 30, 2012

Dear M G: We would like to thank you for staying at Golden Beach Resort & Spa on your last visit to Punta del Este. We appreciate your valuable comments about your stay and our hotel. As you may check, our location is very convenient to stay close form the highlights of Punta del Este, as the fashion road, Gorlero Avenue, the harbour and the best restaurants in the city. In reference to the hotel itself, we are working hard in the remodeling of its rooms and we expect to finish our first 4 rooms by december, and after the summer season we will start again our tasks to achieve 30% of rooms of the hotel. These rooms will be equiped with multisplit air conditioners, new led tv´s, king size sommiers, new windows for sound and thermal insulation, and other improvements that will offer more comfort to our respectable guests.
We look foward to receive your visita again, once we finish our remodeling in order to enjoy the changes and a memorable experience.
Best regards.
Staff of Golden Beach Resort & Spa

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Additional Information about Golden Beach Resort and Spa

Address: Calle 24 esquina calle 29, Punta del Este 20100, Uruguay
Location: Uruguay > Maldonado Department > Punta del Este
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Spa Hotel in Punta del Este
#7 On the Beach Hotel in Punta del Este
Price Range: $98 - $527 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Golden Beach Resort and Spa 3*
Number of rooms: 100
Official Description (provided by the hotel):
Golden Beach Resort & Spa is very well located at the heart of Punta Del Este. It is the largest hotel in the downtown of Punta, really close to "Calle 20" which is known as "the fashion road", one block away from Av. Gorlero, the main street of the city, and also 50 meters from the "Brava Beach" on the Atlantic Ocean which makes the favourite beach for surfers and brave swimmers, and 300 meters away from the "Mansa Beach" on the River Plate which is very paceful and safe for people of all ages. Golden Beach Resorts & Spa counts with 100 comfortable rooms up to 6 people per room. The hotel offers a lot of services which makes it different from other hotels in the area, as the great indoor swimming pool, out side swiimming pools one of them exclusive for children, play room with billiard, table soccer, table tennis, kids club for children from 2 years old, excellent spa with various treatments, safe indoor parking, wi fi in all the rooms, and a great home made breakfast with local pastries. ... more   less 
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Also Known As:
Golden Beach Resort And Hotel Punta Del Este
Golden Beach Hotel

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