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“Great looking, not great service ”

L' Incanto Ristorante & Caffe
Ranked #23 of 240 Restaurants in Punta del Este
Certificate of Excellence
Price range: $20 - $70
Cuisines: Italian, Mediterranean
More restaurant details
Restaurant details
Good for: Large groups, Romantic, Families with children, Special occasions, Business meetings
Dining options: Dinner, Lunch, Late Night, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Off-Street Parking, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Validated Parking, Waitstaff, Wheelchair Accessible, Wine and Beer
Florida
Level Contributor
28 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Great looking, not great service ”
Reviewed March 31, 2014 via mobile

My husband and I recently had dinner here. This was the nicest looking restaurant we have ever seen. The place is absolutely charming and decorated in such a hip/trendy way!
The food was pretty good. I had beef carpaccio and tagliatelle. I enjoyed both. My husband has carpaccio of langoustine and lamp chops. He liked both dishes as well.

However, the service was not good. We were seated for 15 minutes before anyone came over to us. When the food arrived, no one came over to check on us. We had to flag someone over to get the check.
Overall, it's worth a trip just to see the beautiful restaurant. But for the prices, the service was not good!

Helpful?
Thank FloridaTempo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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549 reviews from our community

Visitor rating
    269
    164
    70
    24
    22
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
North Little Rock, Arkansas
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“So wanted to like this”
Reviewed March 19, 2014 via mobile

Gorgeous place, arrogant service, overcooked shrimp, way over hyped. Ignored over a small tourist group.
0 on a scale of 1-10.

Visited March 2014
Helpful?
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Kisco, New York
Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Delightful, Romantic, Gourmet Food!”
Reviewed February 4, 2014

Such a lovely experience! Great restaurant, with wonderful atmosphere. Tastefully as well as comfortably decorated. Gorgeous garden and green rooftop. Excellent food coupled with warm and knowledgeable service. Highly recommended for couples and families. Great wine list. Delightful, Romantic, Gourmet Food.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MTV4844
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“A magic place.”
Reviewed January 1, 2014 via mobile

Italian food with a little twist. Excellent wine list, we recommend to ask for wine pairing. Suggestion: always make a booking and try to eat outside or at least had a cocktail drink on the woods. Not cheap but good value for money.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Pkussrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eisenstadt, Austria
2 reviews
“Beautiful place”
Reviewed December 6, 2013 via mobile

One of the most beautiful places to enjoy Italian food, good wines and life. The restaurant and its garden is wonderful. The owner is a sympatic Italian who takes care of his guests. You will miss something special if you don't visit the L'Incanto.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MichaelaAT59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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