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“Nice hotel just outside Wichita”

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Holiday Inn Express Hotel & Suites Andover/East Wichita
Ranked #1 of 2 Hotels in Andover
Certificate of Excellence
Lees Summit
Level 6 Contributor
246 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“Nice hotel just outside Wichita”
Reviewed February 7, 2014

My wife and I stayed at this property for an early Valentine's weekend. We went to the Cirque Symphony in Wichita and stayed the night here.

Overall it is a very nice property and seemed well kept. Check in was quick and the room was adequate. I would not say anything stood out but it met our needs.

We stayed on a Friday night and there didn't seem to be more than a couple other guests.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Nathatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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120 reviews from our community

Traveler rating
    70
    32
    13
    4
    1
See reviews for
53
28
5
19
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
San Tan Valley, Arizona
Level 5 Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed December 27, 2013

I stayed here twice in 2 weeks on a trip. Each time was a very pleasant stay. Friendly front desk staff, clean and comfortable rooms and a very good hot breakfast make a long drive easier to take. I will be back.

  • Stayed December 2013, traveled solo
    • Value
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Helpful?
Thank Jd318us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level 4 Contributor
44 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed November 23, 2013

I normally stay in Wichita when there for business. My stay this week wasnt so great so on my way back through, i decided to look elsewhere. 3 miles outside of Wichita is this Holiday Inn Express. Fantastic rates and away from it all.

The front desk was excellent. Friendly and helpful, she suggested a few places to grab some grub, which is within a mile. The room itself, excellent. clean, big and comfy. Couldnt ask for anything else.

This will be my stopping point from now on when in Wichita. an excellent stay.

Room Tip: If you upgrade to a suite, you wont be sorry
See more room tips
  • Stayed November 2013, traveled on business
    • Value
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Helpful?
Thank TravelinAgain10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paris, Ohio
Level 1 Contributor
3 reviews
Reviewed November 7, 2013

Although it is a little bit further to drive when I am in the area on business I always enjoy my stay here. I started staying here after having many issues at the Hampton Inn in Derby. They are always welcoming and friendly and I really appreciate that. It is always a pleasure to stay here and worry free.

  • Stayed September 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 27, 2013

Have stayed at this property twice before and was impressed with friendly, helpful staff. This trip, both the night front desk clerk (9/25) and employee staffing the front desk the next morning were clueless about the fact that they were the "face" of their company in a HOSPITALITY business. Also, many things wrong in room. A wooden hanger disintegrated in my hand when I removed it from the bar. The sink was backed up after running the water only a short time, and the floor lamp was plugged in with a broken - bent socket (a potentially very dangerous condition!) When the front desk staff was alerted to these problems, the response was blasé and without apology or concern. Breakfast hostess was the bright spot in an otherwise lackluster property. Will think twice before staying here again.

  • Stayed September 2013, traveled with family
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Helpful?
1 Thank Details_20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Andover/East Wichita, responded to this review, October 12, 2013
Dear Details_20,

Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is very regrettable that there were certain aspects of your visit that did not meet your standards in particular the front office services and room condition. Rest assured that this isn't reflective of the high standards we usually pride ourselves. Please accept our sincere apologies for any inconvenience it may have caused you. Your comments are being shared with the hotel management and we are confident they will take necessary actions to improve our guest satisfaction.

We value you as our guest and hope you will continue to choose IHG for your future travel needs.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lawrence
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 3, 2013

Had two room both had problems in the bathroom (sink and bad smell). I would make sure to tell the front desk to make sure the bath rooms are squared away before accepting the room(s). Other than that the hotel was great.

  • Stayed August 2013, traveled as a couple
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Helpful?
Thank donnellgroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Andover/East Wichita, responded to this review, September 20, 2013
Dear donnellgroup,

Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the problems you had with your in-room bathroom. It is regrettable that we fell below your expectations. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests. Rest assured, we have taken note and hope to serve you again on your next future visit.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Englewood, Florida
Level 6 Contributor
144 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed August 22, 2013

Nothing to complain about at this Holiday Inn Express. The staff is friendly, the rooms clean and spacious, and a welcoming pet policy. It is set in a quiet area but near to a growing area with plenty of decent places to get food, gas, etc.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank optiontrader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Andover/East Wichita

Property: Holiday Inn Express Hotel & Suites Andover/East Wichita
Address: 600 S Allen St, Andover, KS 67002-7938
Phone Number:
Location: United States > Kansas > Andover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Andover
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Andover/East Wichita 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel and Suites Andover, KS! Ideally situated outside of East Wichita, our Andover, KS hotel is close to Wichita Mid-Continent Airport, Jabara Airport and major businesses, restaurants and attractions. Visitors to our smoke-free hotel in Andover will find a beautiful oasis. Waterfront dining in Wichita is just a few miles away as is the Wichita Art Museum. For sports fans, the Flint Hills National Golf Club, the Kansas Sports Hall of Fame and Stryker Soccer Complex are nearby. Families can enjoy a science exhibit at East Wichita's Exploration Place or observe the exotic wildlife at the Sedgwick County Zoo. Corporate guests will find our hotel's location puts them within an easy drive of the many businesses nearby. The Sherwin-Williams Training Center, Flight Safety International and Hawker-Beechcraft Corporation are less than five miles away from the hotel. Other companies such as Boeing, Coleman, Koch, Raytheon Aircraft, Cessna Aircraft, Spirit Aerosystems and Bombardier Aerospace are just a short distance from our Andover, KS hotel. This beautiful, new Andover hotel offers guests the best in service and amenities. There's a heated, indoor pool and a well-equipped fitness center. You can relax on our patio overlooking the pond or in front of the lobby fireplace. The business center, free high-speed Internet access and complimentary, hot breakfast make this a smart Andover, KS hotel deal. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Andover/East Wichita
Holiday Inn Andover
Andover Holiday Inn
Holiday Inn Express Andover

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