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“No trustiness”
Review of Oryx Hotel

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Oryx Hotel
Ranked #79 of 129 Hotels in Abu Dhabi
Reviewed December 7, 2013

1. this first Dec room 501, we reserved suite with breakfast. I asked reception to give me high floor room she accepted and she said when u come everything will be ready , when I arrived with my family no room ready and she gave me room in the 5th floor I refuse she said there is room in the 16 floor but dirty so what is the meaning of check out 2 hours back of check in
2. no fruit basket as written in the website
3. they want me to pay for my wife breakfast and they check in for all of us (amazing)
4. Jacuzzi not working
5.bathtube very dirty
6.no selections in the breakfast

  • Stayed: December 2013, traveled with family
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2  Thank rebhiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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44 - 50 of 116 reviews

Reviewed November 28, 2013

Dont not be fooled by the photos on the website. This is a terrible hotel, with poor service from reception area. The hotel staff is condescending and pushy. They tried to say we took drinks out of the mini bar when we had nothing out of that rip off of a mini bar.
The bathroom is unkept, has mold & far unhygienic.
I deeply regret every single day I spent at that hotel.
Oryx definitely doesn't deserve to be a 4 star hotel. Rather go to Hilton or Sheraton or you will be greatly dissatisfied.
My visit was only 1 day ago. 27 Nov 2013

  • Stayed: November 2013, traveled as a couple
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1  Thank Abelwe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OryxHotel, Management at Oryx Hotel, responded to this reviewResponded November 29, 2013

Dear Guest,

First and foremost we thank you for checking-in with us and sharing your review on TripAdvisor.
We sincerely regret that your stay at Oryx Hotel was not at par with the reputation of our property has earned over the years. We would like to mention that this certainly is a rare occurrence at our hotel and we are disappointed to know that you found the services rendered by our associates less than satisfactory. I have shared your review with the departments concerned and they will take corrective measures to avoid such instances in future.

Once again, thank you for your valuable feedback and we hope you will give us another opportunity to offer you a perfect Oryx experience.

Best Regards,
Management @ Oryx Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 28, 2013

hii last month i was in oryx abudhabi . i found the people on the desk as well as housekeepers very pleasant. The food at ramadan buffet was also excellent.
The mini bar provided in the rooms was also nice. but one thing which like most is the bathroom which are very nice and with lot of space .

  • Stayed: August 2013, traveled on business
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1  Thank nikum09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OryxHotel, Management at Oryx Hotel, responded to this reviewResponded October 1, 2013

Dear Guest,

We thank you for choosing to stay with us and for your kind words. Oryx Hotel offers various relaxing options to travelers and caters to all their needs. Our multi-talented staff strives to organize excellent stays and pamper the guests with a number of top-notch services. It is great to know that you enjoyed your stay with us and had a wonderful time overall. It is nice to learn that you appreciate various facets of our property and the services offered.

Once again, we thank you for choosing to stay with us and hope to host you again.

Best Regards,
Management @ Oryx Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2013

This is one of a humble hotel with trained staff. Even for one night stay with my family, staff was supportive & well mannered.
A very comfy hotel, good location,near shopping malls & fast food chains, taxi cabs are all around. Variety stores are just in the corner.
I strongly recommend this hotel for everyone who wants good service & good food.

  • Stayed: August 2013, traveled with family
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3  Thank vidz v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OryxHotel, Management at Oryx Hotel, responded to this reviewResponded August 13, 2013

Dear Guest,

We thank you for staying at our hotel and reviewing it on this public forum. Your appreciation is highly valued and has encouraged us to up the bar of our performance.

Al Diar Oryx Hotel is one of the sought-after luxury hotels in Abu Dhabi that treats guest with supreme hospitality and world-class amenities. With just few minutes away from major landmarks of the city as well as Corniche Beach, we offer a perfect retreat for both business and leisure travelers. We are pleased to note that you found our location and service worthy of appreciation. The entire team at our hotel strives to make guests stay smooth and hassle-free and they are delighted to receive your acknowledgement.

We thank you again for choosing to stay at our hotel and recommending it here. We hope you would give us another chance to host you.

Warm Regards
Management @ Oryx Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2013

I have been to this hotel for business trip, i really liked the hotel, clean rooms friendly stuff, awesome breakfast , check in and out was pretty fast, the hotel is located in a very good area near Cornaish and near shops, i liked a shop for Shawirma in the street next to the hotel, i would definitely recommend this hotel.

Stayed: November 2012, traveled on business
1  Thank FidoMido
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OryxHotel, Management at Oryx Hotel, responded to this reviewResponded August 6, 2013

Dear Guest,

Thank you for choosing to stay with us on your recent business trip to Abu Dhabi and for sharing your kind review here on TripAdvisor.

Located in one of Abu Dhabi’s most coveted locations, Oryx Hotel is a sought after 4 star luxury hotel offering both business and leisure travelers with traditional Arabian hospitality. It’s a pleasure to know that our location, amenities and service added a measure of convenience to your stay. Since guest satisfaction is of utmost importance to us, we strictly choose to employ staff that is well trained and dedicated towards their responsibilities.

Thank you once again for sharing your stay experience and we look forward to hosting you with a perfect stay in the future.

Warm Regards
Management @ Oryx Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

the Oryx Hotel in Abu Dhabi is located away from the city traffic. it's very close to Cornich. you will love to stay in it if you have work in Khaledeya area or if you want to stay in Abu Dhabi city and at the same time you want a quick access to Musaffah, Khalifia city or airport thru Al Khaleej Al Arabi street. The Hotel is clean & tidy. there are no activities to do in this hotel however you can enjoy a drink near the pool on the roof.

Room Tip: Higher floors for nice city view
See more room tips
  • Stayed: April 2013, traveled on business
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Thank Yahya191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OryxHotel, Management at Oryx Hotel, responded to this reviewResponded August 20, 2013

Dear Guest,

We thank you for choosing to stay with us and for sharing your valuable feedback. Our property is conveniently located and is just 30 minutes away from Abu Dhabi International Airport. Our hotel boasts of grand accommodation options, multi-cuisine diners & club and offers various other recreational amenities. We mainly focus on offering a relaxed and hassle free stay for our patrons. It is great to know that you liked staying with us and appreciate our property & services offered.

Once again, we thank you for checking-in with us and for your kind words. We look forward to host you in near future.

Best Regards,
Management @ Oryx Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2013

This hotel is "meh" at best.

Cons: The bed is extraordinarily uncomfortable and the bathroom tile is in desperate need of a grout-scrubbing cleaning. There is a small bit of mold growing on the ceiling above my bed (which I am allergic to) and the internet is not included with the room charges. We have also paid for breakfasts, but don't even bother because the breakfast buffet is gross. There are gnats buzzing around the croissants constantly and the food is bland at best. There is not at all enough lighting in the rooms (but this is a minor inconvenience more than a problem).

Pros: The staff members are all very kind and helpful, I have not had a negative encounter with them at all. The sheets are always spotlessly clean and the blanket is amazingly cozy. The bath tub is also perfectly clean. It is in a very good location (a 10 minute walk from the corniche and a 20 minute walk from the Khalidiya mall) and there are plenty of supermarkets and restaurants right around the corner. It is quiet at night and the view from my room (on the 15th floor) is very nice.

I would never choose to stay here again, but it isn't a completely miserable experience. So, meh.

  • Stayed: June 2013, traveled on business
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2  Thank Stephanie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OryxHotel, Management at Oryx Hotel, responded to this reviewResponded June 23, 2013

Dear Stephanie,

At the outset, we would like to thank you for choosing to stay with us on your recent business trip to Abu Dhabi and for sharing your review on this public platform.

Located in one of Abu Dhabi’s most coveted positions, Oryx Hotel is a sought after 4 star luxury hotels offering both business and leisure travelers with resplendent Arabian generosity. It’s a pleasure to know that our location and service added a measure of convenience to your stay. Since guest satisfaction is of utmost importance to us, we strictly choose to employ staff that is well trained and dedicated towards their responsibilities. The inconveniences encountered by you were not intended and seem to be an exception rather than the rule.

We have taken note of your concerns, and assure that this will be addressed and rectified at the earliest. Thank you once again for sharing your stay experience and we look forward to hosting you with a perfect stay in the future.

Warm Regards
Management @ Oryx Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oryx Hotel

Address: Zayed the First Street, Khalidiya Area, Abu Dhabi 54845, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #79 of 129 Hotels in Abu Dhabi
Price Range: $66 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oryx Hotel 4*
Number of rooms: 122
Official Description (provided by the hotel):
Oryx Hotel is located in the up-market district of Abu Dhabi. The hotel is in close proximity to the city's key business and leisure attractions as well as Corniche (the local beach) where you can immerse yourself in the tranquility of the softly lapping waters of the Arabian Sea. Each room is fully equipped with all modern-day amenities including high-speed Wi-Fi internet access and is ideal for holiday-makers and executive travelers alike. There are plenty of ways to relax and stay in shape at the Oryx Hotel. The Curve, the hotel's Health Club comprises of a contemporary gymnasium, roof-top swimming pool and an outdoor Jacuzzi. In terms of cuisine and entertainment, there are plenty of options to choose from such as the Horizon Restaurant which offers an a-la-carte and buffet menu and stunning panoramic view; the Blue Line restaurant where you can indulge in classy cocktails and live music; and Horizon Terrace, ideal for laid-back chit-chat with friends and colleagues. ... more   less 
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