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All reviews wtc mall street cafe rooftop pool and bar front desk agent centrally located hotel watch tv top floor check in process junior suite egg station breakfast was excellent hotel lobby very pleasant stay rooms are spacious late check restaurant staff business hotel
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Reviewed September 7, 2018 via mobile

We booked the hotel for a quick staycation in our area. Check-in process is fast, we only paid 10aed tourist fee as we booked thru Trippincredible Travel Services and taxes is all included on what we paid for. You can email them at trippincredibletravelservices@gmail.com.
We loved the hotel as its connected to WTC Mall with lots of restaurants and shops. Their bed was comfortable and customer service was excellent! Room space was enough to fit 2-3 persons. English TV channels are limited otherwise everything was good.

Stayed: August 2018, traveled with family
Thank dhimps08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MunishS140, Manager at Courtyard by Marriott World Trade Center, Abu Dhabi, responded to this reviewResponded September 9, 2018

Dear dhimps08,

Thank you for taking the time to give us your valuable feedback and sharing your experience with the Courtyard Marriott WTC, Abu Dhabi
I am pleased to know that you enjoyed your stay with us. I have shared your feedback and compliments with our team.

We look forward to welcoming you back on your next visit.

Sincerely,
Munish Sharma
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2018

The hotel location was great, it was attached to the World Trade Center where you can find many activities there. The hotel was neat and the staff where very helpful and welcoming, and the rooms were clean and neat but limited space especially if you have children.

Room Tip: Chose a room in the lower floors since they currently have some renovation work in the upper floors and it is disturbing.
  • Stayed: August 2018, traveled with family
    • Value
    • Rooms
    • Service
Thank Abdulrahman H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munish S, Manager at Courtyard by Marriott World Trade Center, Abu Dhabi, responded to this reviewResponded September 1, 2018

Dear Abdulrahman H,

Thank you for taking the time to give us your valuable feedback and sharing your experience with the Courtyard Marriott WTC, Abu Dhabi
I am delighted to hear that you enjoyed your stay with us. Our team takes great pride in providing excellent guest experience and I have shared your feedback and compliments with our team.

We look forward to welcoming you back on your next visit.

Sincerely,
Munish Sharma
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2018

Great hotel to stay ,very friendly and cooperative staff .Room very clean and Check in was fast and easy. The location is great. You can walk to the mall and find great stores and restaurants.Overall a very good stay and I would recommend this hotel.

  • Stayed: August 2018, traveled with family
    • Value
    • Cleanliness
    • Service
Thank ALakkad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munish S, Manager at Courtyard by Marriott World Trade Center, Abu Dhabi, responded to this reviewResponded August 28, 2018

Dear ALakkad

Thank you for taking the time to give us your valuable feedback and sharing your experience with the Courtyard Marriott WTC, Abu Dhabi
I am pleased to know that you enjoyed your stay with us. I have shared your feedback and compliments with our team.

We look forward to welcoming you back on your next visit.

Sincerely,
Munish Sharma
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2018 via mobile

Room 1120
Felt disappointed but put up with it and would stay again as just approx 5 minutes walk from where I work. Like a beautiful girl which you would love to have but can be a nuisance.

Housekeeping not up to standard. Didn't change sheets for 3 days than had to call and be in room to check they changed bed sheets and vacuumed. Also tea and other items not replenished and refilled properly. Wifi needs great improvement, very inconsistent and goes off, making you unawaringly use your mobile data. Though it is a fairly new hotel, only a couple of years ago, It's not as high tech as expected. Competing with others in Abu Dhabi as janah hotel; which unsurprisingly has same colour and look of carpets and wood structure colour and feel but with bigger room and bathroom; and southern sun, it lags behind in room size and tech facilities. Although it has valet parking it doesn't have self service free parking as I expected as valet can take long time to bring car. Has cricket channel but no premium football channel and with no option to watch football in the hotel when I stayed it's very disappointing.

Connected with wtc mall which has food court, lulu hypermarket with great eating options and shopping. Free valet parking

Stayed: August 2018, traveled on business
Thank Zuhair S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munish S, Manager at Courtyard by Marriott World Trade Center, Abu Dhabi, responded to this reviewResponded August 28, 2018

Dear Zuhair S,

Thank you for taking the time to give us your valuable feedback on Tripadvisor and sharing your hotel experience.

I would like to extend my personal apologies and reassure you that your comments have been duly investigated and reviews put in place to ensure that all guests experience our usual high standards service. Whilst it does not detract from your valuable feedback and personal experience; It is our constant endeavor to provide the best in class hospitality for our guests with our service delivery, amenities and food and beverage offerings.

I sincerely hope that we have the opportunity to regain your confidence in the hotel service.

Sincerely,
Munish Sharma
Operations Manager
munish.sharma@marriott.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2018 via mobile

Initially booked for 2 nights in Courtyard Marriott, extended 2 more nights. The stay was great in terms of room and the facilities they offer.
Not so large room but very cozy and comfortable, the color selection of the room walls and the fixtures are so cool and lively. Sufficient amenities for the stay.
The main reason of extending our stay was the service. Specially front desk and house keeping. The cleaning and the service provided by house keeping staff was great.
Special mention to Ms. Sabah from the reception, very helpful with any of your need.
One thing we noticed was the noice coming from the 12th floor. Probably from some construction going on up there.
Other than that small negative point, our stay was super perfect. Planning to stay another two nights this week.

Stayed: August 2018, traveled with friends
Thank vineeth v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munish S, Manager at Courtyard by Marriott World Trade Center, Abu Dhabi, responded to this reviewResponded August 27, 2018

Dear vineeth v

Thank you for taking the time to give us your valuable feedback and sharing your experience with the Courtyard Marriott WTC, Abu Dhabi
I am pleased to know that you enjoyed your stay with us. I have shared your feedback and compliments with our team.

We look forward to welcoming you back on your next visit.

Sincerely,
Munish Sharma
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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