Physically this is a very nice hotel. The rooms are large and comfortable, there are plenty of good dining options etc but it is let down by the staff. At check in we were told that they had cancelled our 2nd reserved room because we could share our room with our teenaged son. We had to point out to them that we had specifically reserved 2 rooms because we didn't want to share a room with him.
We don't like duvets so we asked for sheets and a blanket instead.When the sheets and blanket eventually turned up they were just handed to us. We asked the member of the housekeeping staff if he was going to make the bed and he said no and left it to us to do. At breakfast they would wander around trying to find you a table that was actually set up. Not really what you expect in a 5 star hotel.
- Official Description (provided by the hotel):
- Located on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland, the hotel is situated ten minutes drive from the city's international airport, five minutes from the golf course and the new Convention Centre and 15 minutes from the Corniche and the city centre. Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi, features 213 luxurious rooms and suites, all furnished to the highest standards in a modern Arabic style. Each room also has a balcony or a terrace providing an ideal setting for viewing striking ocean sunsets and traditional Arabic domes and minarets. Accommodation choices also include six spectacular villas comprising four bedrooms and a private swimming pool. Regarded as an ideal hotel in Abu Dhabi for longer stays, the Shangri-La Residences include 161 spacious serviced apartments ranging from studios to four-bedroom units.The 8.5 Hectare hotel complex provides a wide range of facilities and services for the discerning traveller. These include the signature CHI, The Spa at Shangri-La, and a dedicated well-being zone comprising two gymnasiums, a swimming pool and a yoga room. In addition, there are four swimming pools within the grounds. The Souk traditional Arabian market built in a modern setting offers a variety of shops under one roof which are connected by a waterway featuring Arabic gondolas, or abras, which slowly meander through this unique architecture lush garden scenery. Supreme waterfront lifestyle enhanced with Shangri-La hospitality. Designed with luxury and comfort in mind, the Shangri-La Residences has all the features of the hotel at their doorstep. ... more less
- Reservation Options:
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- Also Known As:
- Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi Hotel Abu Dhabi