We stayed at the Shangri-la for five nights in a deluxe room. From the minute we stepped into the hotel until we left we were treated with such respect, hospitality was second to none and staff ,each and every one of them, absolutely wonderful. We felt like we were part of one very big happy family, and the atmosphere and Chinese restaurants each evening. If anyone complains about the breakfast choice then they won`t be happy wherever they go. Plenty of choice, very well presented, and all served with a very large smile. Dinner was equally as satisfying. Again plenty of choice and variety each evening and waited on by very committed staff. The pool staff often get overlooked but they are exceptional in the service they offer. My husband and I are not terribly mobile but we were looked after with great compassion. It is very obvious that the management invest a great deal of time and money in their staff and their training, especially customer service. Each member of staff is referred to as a "colleague" rather than staff, and those same staff are very proud to be associated with and work for Shangri-La. Even when we left for the airport the staff came out to wave us goodbye and wish us well on our journey home They seem to have found the perfect recipe to offer a perfect service and we are hoping to return very soon.
Incidentally, almost forgot to mention that the hotel itself is wonderful, a very calming environment with plenty of space and easy on the eye interior design. Deluxe rooms are very spacious, well equipped and comfortable. Public areas are equally as pleasing.
Don`t hesitate, book your stay now, a warm welcome guaranteed.
- Official Description (provided by the hotel):
- Located on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland, the hotel is situated ten minutes drive from the city's international airport, five minutes from the golf course and the new Convention Centre and 15 minutes from the Corniche and the city centre. Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi, features 213 luxurious rooms and suites, all furnished to the highest standards in a modern Arabic style. Each room also has a balcony or a terrace providing an ideal setting for viewing striking ocean sunsets and traditional Arabic domes and minarets. Accommodation choices also include six spectacular villas comprising four bedrooms and a private swimming pool. Regarded as an ideal hotel in Abu Dhabi for longer stays, the Shangri-La Residences include 161 spacious serviced apartments ranging from studios to four-bedroom units.The 8.5 Hectare hotel complex provides a wide range of facilities and services for the discerning traveller. These include the signature CHI, The Spa at Shangri-La, and a dedicated well-being zone comprising two gymnasiums, a swimming pool and a yoga room. In addition, there are four swimming pools within the grounds. The Souk traditional Arabian market built in a modern setting offers a variety of shops under one roof which are connected by a waterway featuring Arabic gondolas, or abras, which slowly meander through this unique architecture lush garden scenery. Supreme waterfront lifestyle enhanced with Shangri-La hospitality. Designed with luxury and comfort in mind, the Shangri-La Residences has all the features of the hotel at their doorstep. ... more less
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- Also Known As:
- Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi Hotel Abu Dhabi