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Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
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Reviews (2,693)
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All reviewshorizon clubgrand mosquevietnamese restaurantbord eausofra bldchi spapearls caviarinfinity poolpremier roomchocolate fountainjet skinearby soukcool boxsheikh zayed mosquebeautiful hotelthe main hotelbreakfast buffet
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Reviewed November 2, 2013

Beautiful hotel, with the most superb staff. Everyone we spoke to throughout our week could not have been nicer, more helpful, welcoming or pleasant, this applied to everyone from gardeners, pool staff, housekeeping, restaurant staff and management.

The hotel and grounds are spotlessly clean.

We ate at the hotels multiple restaurants every night if a five night stay and had great food every night, the seafood restaurant was particularly good.

Overall a superb experience. Highly recommended.

  • Stayed: October 2013, traveled as a couple
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2  Thank Odebash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

Just spent 5 glorious nights at this hotel and thoroughly enjoyed it. No wonder this is a flag-ship within the Shangri-La group. All the staff from the cleaners to the management are extremely polite, happy and very professional . I cannot fault a single person working at this hotel.

We don't often return to the same place but this is one that will definitely be on our list to return to one day.

Hats off to the General Manager Mr.Arbind K Shrestha.

Room Tip: Ask for a room overlooking the Mosque
  • Stayed: October 2013, traveled as a couple
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2  Thank Wol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArbindKS, General Manager at Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi, responded to this reviewResponded November 7, 2013

Dear Wol, thank you very much for the great review! It will be my pleasure to share your comments with the team as there is certainly nothing more motivating to a service provider than to be acknowledged for a job well done. We hope to welcome you back to your "home away from home" soon! Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2013

This group really focus on service, and it shows. All the staff incredibly accommodating and helpful.
We had a lovely large room with an enormous comfortable bed and balcony overlooking one of the pools and beach.
Special mention must go to Thor, who amused my 12-year-old daughter for hours on the beach with all his kids' club activities.
The only downside of the stay was the terrace eating. Service was slow, and incredibly they have erected cabanas by the side of the pool which block the view of the mosque. Madness.

  • Stayed: October 2013, traveled with family
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2  Thank Rubybirkenhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArbindKS, General Manager at Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi, responded to this reviewResponded November 7, 2013

Dear Rubybirkenhead, thank you for taking the time to share your wonderful comments on TripAdvisor. It truly is heartwarming to read kind comments such as yours from our valued guests. We have also taken good note of your comments with regards to the cabanas at the side of the infinity pool. Rest assured we will take your comments into consideration when the time comes to review the structure. We look forward to welcoming you and your family back soon! Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2013

I recently stayed at the Shangri-La in AD and was completely satisfied with every aspect of the experience. The service staff are the most kind, helpful, attentive of any hotel in the world. The location was good, the view of the grand mosque across from the hotel is breath-taking, the food is excellent and it was great to have the souk right at the hotel for a little shopping (since this was a business trip). Be sure and take your bathing suit, even if it is a business trip, because the spa and roof top pool are wonderful.

Room Tip: As you are escorted to your room upon arrival, ask the staff person to point out the light switch, tea/coffee service and hairdryer. These are all excellent but not located in a place that is intuitively obvious.
  • Stayed: October 2013, traveled on business
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Review collected in partnership with shangri-la.com
Thank 351jp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2013

Fantastic stay, in a fantastic location
The residences give all the benefits of being in a hotel, with the flexability to look after yourself if required; fantastic if you have a 5 year old with you
Hotel staff and facilities are great, after a day in the hotel, everyone knew our 5 year old son and made us all feel very welcome and part of the 'family'
I felt very comfortable letting my son play with the recreational team, play on the beach and play in the pools knowing the staff were so attentive
We can't wait to visit again

  • Stayed: October 2013, traveled with family
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Review collected in partnership with shangri-la.com
Thank Burternie45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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