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Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
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Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of $63/night.

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Reviews (2,713)
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Reviewed March 26, 2013

This was our second Shangri-La Hotel and I was concerned it might not be as special as our first Shangri-La Hotel experience in Oman. I should have not worried. The service, staff, facilities and attitude of the entire hotel was amazing. The were a variety of excellent restaurants to choose from, the food are wonderful and well price and the overall ambience was perfect. We used several services including the spa, swimming pool, and concierge service. To a person, the staff was professional, courteous and treated us as though we were their only guests. We thoroughly enjoyed the newly operating Horizon Club for breakfast, afternoon tea, and evening drinks. It is the first time we ever felt like we would miss the people. They were that special. The Shangri-La is that special. Thank you for a wonderful experience.

  • Stayed: March 2013, traveled as a couple
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1  Thank Humbeusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2013

I am attending a training session and am absolutely wow-d with the food quality, service and ease of connection to wifi in the meeting rooms. This is why the Shang is so wonderful. My hands were full and the staff step in to fill my coffee cup. Simple things always impress. I'm writing this now from the meeting room, illustrates that their wifi works!

  • Stayed: March 2013, traveled on business
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Thank Pats_Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2013

From our arrival to our departure we were made to feel as though we were the most important guests they had. Everyone was so welcoming and helpful, this hotel really lives up to the standard I have come to expect from the Shangri-La group.
We booked a horizon club room and had a wonderful view of the mosque. The horizon club staff were outstanding, breakfasts were delicious.
I will stay again when next visiting Abu Dhabi. A big thankyou to all the staff that made our stay so memorable.

Room Tip: A room with a view of the mosque is not to be missed.
  • Stayed: March 2013, traveled with family
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Thank Tracey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2013

We decided to have a weekend break and selected this hotel. As it was coming up to the weekend I selected on impulse and having not stayed at this group before thought I would give it a go. As we drove from Dubai to Abu Dhabi the lack of signage directing you here is breathtakingly sparse so much so that we found the hotel more by luck than judgement.
When we checked in on Thursday evening it would have been good if we had been told that the French Restaurant would be unavailable on the Friday night due to a Gala dinner as we would have selected that, however as we were unaware we went for the Chinese which it transpired was fully booked so instead went for the Vietnamese which was very good, but tonight we are stuck as its Vietnamese again or a buffet.The rooms are very good although getting to them can be a bit of a walk and going down instead of up in the elevator was a new experience. The breakfast is very poor and the selection minimal and asking staff 5 times for tea and coffee in a very empty breakfast room wore a little thin. The beach is very small however the constant drone of jet ski's and speed boats can get very irritating. The Hotel may well say this is beyond there control but when you want to relax its impossible to do. Getting a drink or food can also be a pain as there is no one around. The sun beds are also very uncomfortable. So in summing up its ok not great. I would'nt come back.

  • Stayed: March 2013, traveled with family
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Thank cottageDubai_UAE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArbindKS, General Manager at Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi, responded to this reviewResponded July 13, 2013

Thank you cottageDubai_UAE for taking the time to share your feedback about your stay at our hotel. We sincerely apologize that you have found your stay to be disappointing for we serve thousands of satisfied customers. In your case, we seem to have failed and we are truly sorry we have let you down. Please feel welcome to let us know if you plan to visit us once again in Abu Dhabi. We welcome the opportunity to recover your confidence in the hotel's service and facilities.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2013

This hotel really is something else. We booked a six night stay in a Horizon club room to take advantage of the afternoon tea and cocktail hour. We arrived late on the first evening and were met at the airport and taken straight to our room for check in which was seamless.
The next day we went to breakfast in the Horizon Club lounge and were greeted by the friendliest, happy, people we have ever met, they all showed a genuine interest in both of us and knew our names as soon as we got there. The service was outstanding for the whole six days.
We have stayed in several Shangri La Hotels around the world and the staff at this one went above and beyond the call of duty nearly every day, going out of their way to help us enjoy our stay.
The afternoon tea is great out on the balcony with a selection of sandwiches, canapés and cakes bought to you on a cake stand with coffee / tea.
Cocktail hour 6 - 8pm is the same, some great canapés cold and hot and a wide selection of alcoholic beverages. Special mention must go to Ibrahim, Princess, Theint, Cherry, Tuan, Raman and the Horizon Manager Kopila for their fantastic level of service.
We spent the days lounging around the pool being looked after by the excellent recreation team. Thank you to Thor and Fatima they truly go out of their way to make you feel valued and special, I am already missing having my sunglasses cleaned with a smile from Thor.
We ate in the Indonesian restaurant one night and the food was lovely. Other nights we went to the nearby souk (golf cart ride is available if you need it but it's not far). If you like Indian food a trip to Ushna is a must. The Meat Co do the best burgers I have ever eaten.
The disabled access is very good, all pools have hand rails with gently reclining steps, there are ramps at all entrances and as already mentioned if you have problems walking golf cars are available to take you round the hotel grounds.
Our flight was leaving early in the morning, we were given a late check out 6pm but were still able to use the Horizon lounge until 10.30 when we were being collected by taxi. The Horizon staff member on duty helped us down to reception and ensured that we left without any hiccups.
We will definitely be going back sooner rather than later.

Stayed: March 2013, traveled as a couple
2  Thank Steve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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