We are residents of Abu Dhabi and frequently stay in hotels throughout the UAE. After all we have some of the best hotels in the world right on our doorstep. We had chosen Al Raha Beach for its pool and beach areas and booked a GCC Residents Summer Getaway Deal via the hotels website. The check in process was one of the worst I have experienced. We arrived at 1:30pm and whilst recognised that check in was from 2pm were hoping that we could check in just 30 minutes early. Unfortunately we were kept waiting for a room and did not check in until 2:30pm. This was partricularly unhelpful with a 2 year old and a 6 year old to occupy. Whilst waiting for our room we were told that there was construction work at the hotel and that both the main pool, bar and beach area were closed. This came to a surprise to me as although construction work is mentioned on the web site there is no mention of closed facilities mainly the main pool and beach area which we had gone to the hotel for in the first place. On a plus note, the deluxe rooms are some of the biggest we have stayed on. They are well equipted and although sea facing our view was interupted by the large saned bags and fencing surrounding the pool, gardens and beach. Fruit was left in our room in the evening yet although appreciated we didnt appreciate the 10:30pm call checking if we received our fruit. This hotel has potential and I would imagine would meet its five star status once all the construction work is complete. But would I return, I doubt it, not after the poor service we encountered.
- Official Description (provided by the hotel):
- Set in landscaped gardens along a stretch of white sandy beach, this palatial hotel is located on the Al Raha corniche. The property offers 254 rooms and suites including the brand new wing furnished with the ultimate in luxury. There are also 24 exclusive villas which have a choice of 2,3 or 4 bedrooms, located in a stunning seafront location adjacent to the main hotel building. The hotel boasts state of the art facilities, including the Body & Soul Spa & Recreation Club complete with temperature controlled outdoor and indoor pools, steam rooms, saunas and Jacuzzis as well as a high tech gymnasium. If variety is the spice of life, dining choices abound from International dishes to exquisite twist of Mediterranean. ... more less
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- Also Known As:
- Al Raha Beach Hotel Abu Dhabi