We have spent two weeks here and we have had plenty of type to sample most of what this hotel has to offer. So it has been good, but ... There are a few things that leave this place down. The first one is the housekeeping, poor very poor actually. I am not referring to the butler service but the housekeeping, Poor cleaning of the rooms while staying, no attention to detail, I like to sleep with PJ and the housekeeping simply toss them away to whatever chair/ sofa in the room fairly annoying and inconsiderate. One day they totally forgot to make our room?! - we have to call them to get the room done by 17:00. Restaurants, the Vendome good, it gets a little sammy after a few days. Mezzaluna it prides itself of being italian and well yes it is italian, average italian. Sayad is the fish restaurant, I would have expected to have more variety of shell fish general score good. Mezlai is the arab option, I actually quite liked this restaurant, the deco the food the setting, lovely setting if you want to dine outdoors. So overall this is a good hotel however they need to do some work to make it a fabulous hotel. Oh I forgot when they get busy on Fridays and Saturdays the service level drops a bit too. They really need to up their game with the restaurants, I would have wanted to come out of the restaurants saying wow! that was delicious food and get to my room and find those little nice details of other hotels where the room is really tidy and my PJ's folded!
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- Also Known As:
- Hotel Emirates Palace
- Emirates Palace Abu Dhabi
- Emirates Palace Hotel Abu Dhabi