I am surprised at reading some negative comments on this site.
We have just returned from a 4 night stay at the Emirates Palace having celebrated my 50th birthday there with my husband. We had a Diamond room overlooking the Gulf. The room was delightful and the service of the staff was impeccable. On the day of my birthday we came back from the pool to find complementary Laurent Perrier champagne, a bouquet of red roses and a beautiful chocolate birthday cake from the Hotel thank you to Maria in the office (who must be a simply superb employee) for making this so special for me. The evening of my birthday the Maitre D' in the Seafood restaurant arranged for a saxophonist to play Happy Birthday to me as they brought out our desserts which he had had specially decorated by the chef. The staff around the pool areas were very polite and helpful. Our room was alway immaculately restored each day and the little touches as the slippers and constantly clean robes in the bathroom were nice. The staff are exceptionally helpful without being servile and the service is discrete and not obtrusive in any way. The only slight issue, if I can call it that, is that we had booked and paid for an evening dinner for 4 nights and arriving at around 10.30pm on the first evening were were offered no dining options or refreshment after travelling for the best part of 24 hours. Also the birthday cake was removed from our room at turn down service although we hadn't had chance to eat all of it but these aren't issues which spoiled our wonderful visit to this stunning hotel.
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- Also Known As:
- Hotel Emirates Palace
- Emirates Palace Abu Dhabi
- Emirates Palace Hotel Abu Dhabi