Stayed here to celebrate our sons 21st birthday in January 2013. On arrival we were in awe of the sheer scale of the building which is truly impressive and a perfect example of what money can buy. Check in was good but the service we received from the hotel afterwards was a little hit and miss and we did get the impression it was more about the tip that the need to provide good service. We stayed in the coral suites which were lovely but not as impressive as we had thought and we were a little surprised to find that the sound proofing was not good at all. We woken every night and morning by our neighbours using the loo, shower and bath and by the noise of their tv. It was as though they were in our room. Both pool areas are good but the family area was crowed on our first day and we were disturbed all day by overindulged children who were largely ignored by their parents and struggled to be controlled by distraught nannies. This continued pretty much outside in the corridor as kids ran up and down screaming. Granted this was a busy time of year and the hotel can not control it's clientele but we had not expected it to be noisy. The quieter pool was better and here we received small drink and ice cream which was not distributed in the other pool. We ate at the hakkasan which was lovely but the service was a little quick and didn't give us much time to savour! Butler service available but only if you ask for something specific , when we did they were obliging enough. The prices in the hotel are extortionate so be prepared to spend. We found the hotel lacked character and atmosphere particularly in the evening time when apart from eating your meal, which was quick, there was nothing else to do other than take a coffee at £10 a cup! We found the jumeriah in Etihad towers to be a little more vibrant and more reasonable. A visit to the grand mosque a must see as this is truly wonderful and breathtaking and the golf was also good. Ignore Ferrari world as it really is not worth a visit. Overall glad we stayed here and really loved Abu Dhabi, but would try a different hotel next time.
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- Also Known As:
- Hotel Emirates Palace
- Emirates Palace Abu Dhabi
- Emirates Palace Hotel Abu Dhabi