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“Excellent service at the Blue Bar!!!!”

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Hilton Capital Grand Abu Dhabi
Ranked #33 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed March 26, 2014

Me and my husband we are residents in Dubai for the last 11 years. Yesterday 25.03.14 we went to Abu Dhabi to enjoy Ferrari World and did not want to leave Abu Dhabi so early ....so we stop for a drink at Hilton Capital Grand Hotel before heading back to dubai. I have to say that we was completely surprised to receive such an outstanding service. It was an amazing experience, the over welcoming bar service more exactly Mr. Gabriel made us feel like we ware at home.
Definitely we will be back every weekend and we'll bring our friends as well.

  • Stayed: March 2014
    • Location
    • Cleanliness
Thank Nofa11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yassin O, Director of Operations at Hilton Capital Grand Abu Dhabi, responded to this reviewResponded March 28, 2014

Dear Nofa11,

Greetings from Hilton Capital Grand Abu Dhabi.

Thank you very much indeed for taking the time to share your feedback on Trip Advisor following your recent visit at our hotel.

I am delighted that you found our service to your satisfaction at the Blue Bar, as this has been and always will remain our prevailing objective. Please rest assured that I have relayed your kind comment to Gabriel with my personal gratitude.

Meanwhile, we look forward to the opportunity of being of service to you again, during your next trip to Abu Dhabi.

Sincerely,

Yassin Ouenniche

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,102 - 1,108 of 1,481 reviews

Reviewed March 25, 2014

I stayed in this hotel while on a business trip to Abu Dhabi and it exceeded expectations. The property is very well maintained, the staff is extremely helpful, and the rooms are large, modern, clean and extremely comfortable. The wireless Internet service was free and fast. The rose petals on the bed are a nice touch and the bathroom is enormous - very good quality ameneties as well. The breakfast buffet is outstanding although tables can sometimes be in short supply - go early or later to avoid the rush. The concierges were all extremely helpful, especially in directing taxi drivers (who are not necessarily knowledgeable about locations in Abu Dhabi, to my surprise) to the correct location and cautioning them to take us there directly... "No round-and-round!" As a gym rat, I really appreciated the fitness center - it is very large, well-maintained, and available 24/7. It actually is staffed during the day by personal trainers who were helpful but not intrusive. As a woman I was concerned about my ability to work out in a mixed setting, but I dressed modestly (yoga pants and long-sleeved T-shirt) and encountered no problems. I also had several spa services there and they were excellent and moderately priced. The facilities were extensive, clean, and very serene. The pool area is also beautiful and the restaurant adjoining it served the best salad I've had in a long time! There are several restaurants on site; tried only two of them but both were good.

  • Stayed: January 2014, traveled on business
    • Value
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Thank Teresita_Herndon_VA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yassin O, Director of Operations at Hilton Capital Grand Abu Dhabi, responded to this reviewResponded March 28, 2014

Dear Teresita_Herndon_VA,

Greetings from Hilton Capital Grand Abu Dhabi.

Thank you very much indeed for taking the time to share your feedback on Trip Advisor following your recent stay at our hotel.

I am delighted that you found our service and facilities mentioning the spa and recreation exceeded your satisfaction, as this has been and always will remain our prevailing objective.

Meanwhile, we look forward to the opportunity of being of service to you again, during your next trip to Abu Dhabi.

Sincerely,

Yassin Ouenniche

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2014

Awesome stay. I have to recommend you have breakfast, visit the fitness facility, go over and lounge at both Noche and Blue Bar... the Hilton got this one RIGHT! I stayed every night and tried to extend because this is one of the nicest hotels I have seen or stayed at in the world. (Didnt hurt that, in case i missed home, there was a Kentucky Fried Chicken right across the street.)

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Hilton Hotels & Resorts
Thank Carl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yassin O, Director of Operations at Hilton Capital Grand Abu Dhabi, responded to this reviewResponded March 28, 2014

Dear Carl W,

Greetings from Hilton Capital Grand Abu Dhabi.

Thank you very much indeed for taking the time to share your feedback on Trip Advisor following your recent stay at our hotel.

I am delighted that you found our service and facilities to your satisfaction, as this has been and always will remain our prevailing objective. It is always good to receive complimentary feedback and I shall be sure to share your opinions with the Team.

Meanwhile, we look forward to the opportunity of being of service to you again, during your next trip to Abu Dhabi.

Sincerely,

Yassin Ouenniche

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2014

I really enjoyed staying in this hotel. I stayed couple of time in this hotel so far in different type of room. rooms are fabulous, huge and modern very nice decor / color and very elegant furniture.

The staff were friendly and truly helpful. with always a nice smile on. Gym is absolutely amazing!!

Definitely will come back, very much recommended

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank bsameh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yassin O, Director of Operations at Hilton Capital Grand Abu Dhabi, responded to this reviewResponded March 22, 2014

Dear bsameh,

Greetings from Hilton Capital Grand Abu Dhabi.

Thank you very much indeed for taking the time to share your feedback on Trip Advisor following your recent stay at our hotel.

I am delighted that you found our service and facilities to your satisfaction, as this has been and always will remain our prevailing objective.

It is always good to receive complimentary feedback and I shall be sure to share your opinions with the Team.

Meanwhile, we look forward to the opportunity of being of service to you again, during your next trip to Abu Dhabi.

Sincerely,

Yassin Ouenniche

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2014

I have stayed in a very nice suite with a balcony and view on the swimming pool, large bathroom, I loved it. Great Gym and Spa facility. Executive lounge is amazing, great stay, definitely will come back, very much recommended.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Ameed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yassin O, Director of Operations at Hilton Capital Grand Abu Dhabi, responded to this reviewResponded March 22, 2014

Dear Ameed A,

Greetings from Hilton Capital Grand Abu Dhabi.

Thank you very much indeed for taking the time to share your feedback on Trip Advisor following your recent stay at our hotel.

I am delighted that you found our service and facilities to your satisfaction, as this has been and always will remain our prevailing objective.

It is always good to receive complimentary feedback and I shall be sure to share your opinions with the Team.

Meanwhile, we look forward to the opportunity of being of service to you again, during your next trip to Abu Dhabi.

Sincerely,

Yassin Ouenniche

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2014

It was our first stay in Abu Dhabi. We had a nice room on the executive floor. The service was fantastic and very friendly. The room was perfectly clean. Nice pool and Spa, and good restaurants. We will come back!

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yassin O, Director of Operations at Hilton Capital Grand Abu Dhabi, responded to this reviewResponded March 18, 2014

Dear Daniel M,

Greetings from Hilton Capital Grand Abu Dhabi.

Thank you very much indeed for taking the time to share your feedback on Trip Advisor following your recent stay at our hotel.

I am delighted that you found our service and facilities to your satisfaction, as this has been and always will remain our prevailing objective.

It is always good to receive complimentary feedback and I shall be sure to share your opinions with the Team.

Meanwhile, we look forward to the opportunity of being of service to you again, during your next trip to Abu Dhabi.

Sincerely,

Yassin Ouenniche

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2014

This hotel hasn't been a Hilton long, so things are still in transition. However -- our room was fabulous. Huge bathroom, separate shower and tub, well decorated room, flat screen TV, etc. Staff was friendly, helpful and very attentive when we needed anything. Room service for breakfast was delightful, as was dinner in their Italian restaurant. Their main restaurant is a huge buffet, but pricey, especially when you aren't starving. Had it been warmer, we would have enjoyed eating outside by the pool.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank shayfree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yassin O, Director of Operations at Hilton Capital Grand Abu Dhabi, responded to this reviewResponded March 18, 2014

Dear shayfree,

Greetings from Hilton Capital Grand Abu Dhabi.

Thank you very much indeed for taking the time to share your feedback on Trip Advisor following your recent stay at our hotel.

I am delighted that you found our service and facilities to your satisfaction, as this has been and always will remain our prevailing objective. It is always good to receive complimentary feedback and I shall be sure to share your opinions with the Team.

Meanwhile, we look forward to the opportunity of being of service to you again, during your next trip to Abu Dhabi.

Sincerely,

Yassin Ouenniche

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Capital Grand Abu Dhabi

Address: Abu Dhabi Rashid Bin Saeed Al Maktoum Rd, Abu Dhabi 500200, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 128 Hotels in Abu Dhabi
Price Range: $95 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Capital Grand Abu Dhabi 5*
Number of rooms: 281
Official Description (provided by the hotel):
Hilton Capital Grand Abu Dhabi hotel is close to the Abu Dhabi National Exhibition Center and Zayed Sport City and is only 20 minutes from Abu Dhabi International Airport. Other key attractions within easy reach of our welcoming hotel in Abu Dhabi include the Sheikh Zayed Mosque, Yas Island and The Corniche. Unwind in a modern, light-filled guest room at this Abu Dhabi hotel, all of which feature a variety of amenities, including a plush king-sized bed, WiFi, an espresso maker and a large bathroom with a walk-in shower and bathtub. ... more   less 
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