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“Great hotel and fantastic service - highly recommend”
Review of Rosewood Abu Dhabi

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Rosewood Abu Dhabi
Ranked #4 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Plymouth, United Kingdom
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great hotel and fantastic service - highly recommend”
Reviewed October 4, 2013

We recently stayed in the beautiful Rosewood Hotel in Abu Dhabi for the weekend and we were not disappointed. The room we stayed in was great and very comfortable, as a group of 4 we were given inter-connecting rooms which was an added bonus. The bathroom we had was beautiful with a large bath right by the window which gave some fantastic views while in the tub.

The swimming pool here is great and again the service is fantastic. As soon as we arrived we were able to pick our sun loungers and then we were given clean towels, bottles of cold water and suntan lotion to use.

Breakfast here is good with plenty of choice to pick from. Options ranging from cereal through to hot food and the ability to have food cooked to your specification.

Overall a fantastic hotel which helped us to have a really enjoyable stay - will defiantly recommend this place and hope to go back one day.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emjay101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luigi R, Managing Director at Rosewood Abu Dhabi, responded to this review, November 17, 2013
Thank you for your feedback on your stay at our hotel. It’s great to hear you enjoyed the layout and design of your room and our views...we can’t get enough of them!

I will forward your praising comments to our pool and culinary team. Much appreciated.

Hope to welcome you back soon!

Warm Regards,
Luigi Romaniello
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
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English first
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 26, 2013

Although this hotel has only been open since May 2013 it is possibly one of the best hotels in the UAE. The attention to detail is amazing. Nothing is too much trouble. The staff are all really well trained, polite and very helpful. There is a wide range of restaurants within the hotel serving amazing food. The hotel is next door to the galleria which is a luxury shopping mall - well worth a visit.
The only downside (which is no fault of the hotel or its staff) is that developers have not yet finished other buildings around the hotel - so the outlook from certain vantage points is that of a building site - but dont let this put you off

Room Tip: All the rooms are excellent - but the higher up you are, the better the view - choose a room in the...
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nutzaboutmutz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luigi R, Managing Director at Rosewood Abu Dhabi, responded to this review, September 30, 2013
Thank you for highlighting the positive attitude of our team, we will share this feedback and ensure that all our associates learn of your positive appreciation for our attentive service.

Al Maryah Island is constantly changing and we are surprised and encouraged by the improvements in the landscaping both around Rosewood Abu Dhabi and Sowwah Square generally.

We look forward welcoming you back at Rosewood Abu Dhabi.

Warm regards,
Luigi Romaniello
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose del Cabo, Mexico
Level Contributor
92 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 20, 2013

Great hotel, great service, super attentive staff, great food even if we only have breakfast at Aqua, which was delicious, great variety of options, very good service, and high quality food.

The pool is awesome, even if still was under small repairs and remodeling.

Rooms are superb.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fernando E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luigi R, Managing Director at Rosewood Abu Dhabi, responded to this review, September 25, 2013
Many thanks for your kind & encouraging words.
I will be sharing this motivational feedback with the operations team.

We all genuinely look forward to welcoming you back at Rosewood Abu Dhabi.

Warm regards,
Luigi Romaniello
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 14, 2013

We spent our Eid holdiay in the Rosewood Hotel, they didnt open yet officaly ( at that time) but we really enjoyed our stay. We arrived around noon and seemed we were the only guests in the hotel, the room was ready, everything was neat and clean. The control of the room lights, TV was from an ipad next to the bed. We arrived 2nd day of Eid, so they still had Ramadan tent arount the pool which was a bit unpleasent. The first day we had lunch around the pool, simple burger but it was very good one. the next day we had breakfast at the main resturant on the hotel, that was a bit poor, we arrived around 9.45 and they close around 10.30, despit that there was no food on the table, everything was empty, and we asked for the resturant manager who apologized and the next day the breakfast was much better. The staff are very friendly and they remember your personal details. also i kept my 2 years old son in the kids club and he enjoyed his time there that he didnt want to leave. I like this hotel and am sure it will be on of the best Abu Dhabi hotels soon.

Room Tip: Ask for a seaview room facing Abu Dhabi city not the industrial part.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sima_Droubi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luigi R, Managing Director at Rosewood Abu Dhabi, responded to this review, October 2, 2013
Thank you for your constructive feedback. We are pleased to hear that you enjoyed your stay at Rosewood Abu Dhabi.

I have alerted our team in Food & Beverage and believe we have now ironed out the issues you unfortunately experienced at breakfast.

We would love to welcome your family back to Rosewood Abu Dhabi soon.

Warm regards,
Luigi Romaniello
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed September 4, 2013

I stayed at this property a week after it first opened and reserved my review until I had a second chance to experience this hotel. It deserves its top rating.

Situated on Al Maryah Island, right next door to Abu Dhabi's newest and the world's most luxurious shopping mall - the Galleria - the Rosewood delivers understated luxury in an almost Zen-like atmosphere. Impeccable service, well designed rooms and a great overall feel make this my favorite hotel in the region. Gone are the hordes of Russian, British and Chinese tourists one finds in Dubai with families in tow... gone are the throngs of loitering Gulf Arabs hanging around in the lobby... the armies of young suits hustling their way to the next deal. I have nothing against those guests - and salute their contribution to the UAE's service economy - but I look for an oasis of calm and a boutique feel in my hotels.

The restaurants are all outstanding and my only complaint would be that the bar service can be a little slow. Nevertheless, sitting outside in the evenings on the terrace smoking a shisha is a great feeling here, reminiscent more of being in one's own palace rather than a thronging marketplace. The Arabic restaurant Sambusek, and the world class Catalan will undoubtedly soon become a regional favorite.

The rooms deserve a special mention due to their friendly design - everything is well thought out and the environmental systems and lighting are very functional and simple to use (not always the case in some hotels). The bathrooms are spacious, well-finished and well-furnished, and importantly well-lit (the toilet area has a light that allows reading). I would suggest a higher floor for a better view, but there are no "bad rooms".

The gym is well equipped and nicely designed with a view over the waterfront. The business center is efficient and focused on service rather than revenue generation. A unique feature is a direct special entrance to the new Cleveland Clinic, for those needing a quick health check or intervention after a heavy meal.

Overall, I highly recommend this hotel - especially with the new retail mall now open - as it will soon become the luxury boutique of choice among experienced travelers. Galleria boasts every major luxury brand in the world as well as great restaurants including Momo's and Magnolia Bakery and Cafe. This relatively quiet location is going to change very soon.

Room Tip: Higher floors are best. All are close to the elevators with decent views.
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dreddlox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luigi R, Managing Director at Rosewood Abu Dhabi, responded to this review, October 2, 2013
Thank you for your amazing feedback, we will be sure to share your comments with our associates.

We have taken on board your comments on the speed of the bar service and are taking steps to ensure our future guests are satisfied promptly, with grace and courtesy.

We are really looking forward to welcoming you back to the Rosewood Abu Dhabi sometime very soon.

Warm regards,
Luigi Romaniello
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marbella, Spain
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 3, 2013

one of the best hotels I have ever stayed. It will be difficult to beat it.
Service great, rooms up to the max level, and the Restaurant " EL CATALAN " one of the best cuisines I have ever tried. The Rest Manager Jordi and his team were excellent.
will come back again for sure

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luigi R, General Manager at Rosewood Abu Dhabi, responded to this review, September 16, 2013
We would like to thank you for posting such rewarding and encouraging comments! Your compliments have been shared with our Food & Beverage and Culinary Team and they were very grateful that you loved the quality and food selection in Catalan. Jordi, our Restaurant Manager very much appreciated your recognition. We look forward to seeing you again in Rosewood Abu Dhabi.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
72 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed August 29, 2013

Rosewood Abu Dhabi is simply amazing. This brand new luxury facility contains perfect blend
of everything you expect from 5* property and more. From fast check-in butler explaining you how to use high-tech room equipment to personal, yet professional approach on every step.
It really makes you feel special when someone greets you by your name at the breakfast.
Rooms itself is beautifully decorated , with the softest bed linen, huge flat TV and iPad. Bathroom with movable wall screen, bathtub, double sink and rain shower room. There is of course iron, safe, nespresso coffee machine and full mini bar.
Do not miss “Chef” cocktail in the Hidden bar and if you really want to treat yourself, Catalan restaurant just exceeded all expectations. Thanks very much to the chef ( Antonio )for that fantastic culinary journey.
Above all the luxury décor and service stands all the professionals who works at the hotel every day and made my stay memorable. Always smiling and always to help. Great team working smoothly together.
Hotel is centrally located, but in the middle not yet fully developed business area
so don’t expect romantic walks around. You can visit new Galleria mall which just opened next door though. I would recommend to stay for business purposes or if you up for some luxury shopping spree.

Room Tip: choose a room with the pool view higher than 8th floor
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank martinmatousek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luigi R, Managing Director at Rosewood Abu Dhabi, responded to this review, October 3, 2013
Thank you for your positive and motivational feedback. I am glad you enjoyed your "culinary journey" courtesy of Chef Antonio.

We very much look forward to welcoming you back at Rosewood Abu Dhabi the next time you are in town.

Warm regards,
Luigi Romaniello
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rosewood Abu Dhabi

Property: Rosewood Abu Dhabi
Address: Al Maryah Island 2 St | Abu Dhabi Global Market Square, Abu Dhabi 41184, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 128 Hotels in Abu Dhabi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Rosewood Abu Dhabi 5*
Number of rooms: 189
Official Description (provided by the hotel):
An ultra-luxury five-star hotel on the waterfront at Sowwah Square, Rosewood Abu Dhabi features 189 rooms and suites, 58 serviced residences, 73 residences for long term lease and four penthouses. The 34-storey landmark hotel is strategically located on Al Maryah Island (formerly Sowwah Island), in the heart of Abu Dhabi's new Central Business District (CBD) and features direct climate-controlled links to neighbouring Sowwah Square offices, Cleveland Clinic Abu Dhabi and The Galleria on Al Maryah Island.Rosewood Abu Dhabi embraces Rosewood’s A Sense of Place® philosophy, reflecting the history, architecture, scale and sensibilities of Abu Dhabi. The hotel offers premium accommodations, nine distinctive restaurants and lounges, the luxury Sense, A Rosewood Spa® and fully equipped business facilities and services. ... more   less 
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