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“Hilton Abui Dhabi”
Review of Hilton Abu Dhabi

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Hilton Abu Dhabi
Ranked #47 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed December 9, 2012

We stayed for 2 nights, August this year on a stop over to London. The best Hotel we have stayed at. The staff were so helpful, efficient and accommodating with professional conduct. The room was spacious and clean with a view of the pool beach. We had breakfast at the restauarant where the service was exemplary. There was a wide range of delicious food even catering for Gluten intolerance. We would definately return.

Room Tip: Overlooking the Pool Beach area
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  • Stayed: August 2012, traveled as a couple
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1  Thank Judith C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this reviewResponded December 19, 2012

Thank you for choosing to stay at the Hilton Abu Dhabi. I am glad to read that you enjoyed the food variety at our restaurant as well as the facilities at our hotel.

We hope to welcome you again during your future visits and we will do our best to make them as enjoyable as this recent stay!


Yours sincerely

Christian Hoehn
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,924 - 1,930 of 3,216 reviews

Reviewed November 22, 2012

Hotel and staff were lovely...I celebrated my birthday here and they made me feel very special. We only stayed for 3 nights...I would loved to have stayed longer. Would definitely stay here again...given half the chance!

  • Stayed: October 2012, traveled with family
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1  Thank 77Elaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this reviewResponded November 27, 2012

Thank you for taking the time to comment on your stay with us and for complimenting our hotel and our staff.

We are glad to have contributed to make your stay enjoyable and we look forward to welcoming you back during your future visits to the capital!

Yours sincerely

Christian Hoehn
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2012

I stayed almost 2 weeks on a business trip in the Hilton Abu Dhabi at the Corniche. The room I had was excellent and all the facilities as well. Overall this was my second time at Hilton. The first time was back in September where I stayed two days. This first stay made me choose the Hilton a second time and it will be my first choice always. The location is great as you are in the heart of the Abu Dhabi Corniche and near to all the interesting places downtown.

The service in the Hilton is outstanding, especially on the 10th floor of the executive rooms. At this point I would also like to thank Nina and her team, who always did their best and made me feel home.

Looking forward for the next time.

  • Stayed: November 2012, traveled on business
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1  Thank Rami O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this reviewResponded November 24, 2012

Thank you for taking the time to share with us your experience about your stay at the Hilton Abu Dhabi.

I am satisfied to read about your stays and would like to take the opportunity to thank you for your loyalty.

We appreciate your comments about Nina and her team. Our Executive Lounge team constantly strives to improve the personal service and meeting every guest’s request.
We look forward to welcoming you back soon to our hotel.

Yours sincerely

Christian Hoehn
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2012

My family and I have just returned from a truly enjoyable stay at the Hilton Abu dhabi. It was our second trip to the UAE, on the first occasion we stayed at the Hilton Dubai creek (March 2011) however the Hilton Abu dhabi is much better.
The ease of check in on the 10th floor was great, we were able to get an early check in. Salem of your front of house staff is excellent, very attentive even providing candy for my 3 year old daughter. What amazed us most was that your staff remembered our names, it those small things that make you feel really appreciated.
We stayed on the half board package, great when travelling with children as means you don't to search out places to eat. Breakfast both in the lounge and the 1st floor restaurant great. So much choice. Of the other establishments we loved Vascos, and the Thai restaurant.
Housekeeping staff exceptional, knowing we were travelling with our young daughter they left extra bottled water. We found the rooms large with good quality furnishings. We were never annoyed by traffic noise.
The executive lounge offers great views over the gulf, Jose of the executive staff will cater to all your needs. Food changes each evening and never runs short. They are very welcoming to those travelling with children.
The pool area is one of the best we have come across. Pools for all ages and ability. The beach is well kept with clean white sand. Beach is very safe. The spa staff are a credit to your establishment, especially Roxanne and Shelia.
Many thanks for a truly amazing holiday, we will definitely be returning as soon as next year, will do stop over own way home from Australia.

Room Tip: Book room on the executive floors the extra money is well worth it. Access to the executive lounge i...
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  • Stayed: November 2012, traveled with family
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1  Thank Rushe18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this reviewResponded November 24, 2012

Thank you for taking the time to share your feedback about your stay at the Hilton Abu Dhabi.

Our staff is skilled at recognizing and anticipating the needs of our guest and we are pleased to hear that they were able to assist you in many ways. I have also shared your feedback with our team and they were very happy to know about it.

We look forward to welcoming you back during your future visits to Abu Dhabi!

Yours sincerely

Christian Hoehn
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2012

In a region where newer and grander is the norm the Hilton shows its age.

The rooms are average to good by US standards, but small, old and dingy by Emirati standards. The bathrooms are dated and small certainly compared to other hotels in Dubai.
While it may not be a fair comparison it is the only one I can make given that I have never stayed anywhere else in Abu Dhabi.

What is really outstanding is the resort area across the street by the beach.

  • Stayed: January 2012, traveled on business
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1  Thank Mark J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this reviewResponded November 27, 2012

Thank you for taking the time to post this review on Trip Advisor.

In comparison to the other properties, we are the first 5 star hotel in Abu Dhabi and with our local knowledge tradition and experience we constantly strive for the highest service standards and guests satisfaction.

I am sorry to read that we were not able to meet your expectations during your recent stay in regards to our room product. With regards to the condition of the rooms, kindly be advised that we are constantly updating our products to maintain our standards and to be on par with the competition.

I am glad you enjoyed our facilities at the Beach club, which is one of the best in town!

Once again, my apologies for the negative impression and if you have further feedback please do not hesitate to contact me through my details below.

Yours sincerely


Christian Hoehn
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2012

Just returned from a one-week first-time visit to Abu Dhabi and could not have been more pleased with our choice of hotel. Other reviewers have commented less than favourably on the hotel's age, but once inside there is nothing to suggest that it is out of time. The Beach Club is ideal if you wish to soak up the sun, swim in the pools or the sea or go sailing, waterskiing etc. There is a decent choice of places to eat and drink by the beach. The restaurants in the hotel offer a good variety of cuisines and prices; in a week there was no need for us to eat anywhere else. Just beware the obligatory 10% service charge and 6% tourist tax on all f&b purchases. Finally, a word for the staff. Everyone we encountered was pleasant, helpful and willing to please. So well done Hilton; our first trip to this part of the world was very successful, thanks to you and, of course, the fabulous weather!

  • Stayed: November 2012, traveled as a couple
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Thank gloucesterblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this reviewResponded November 24, 2012

Thank you for posting your gracious review on Trip Advisor.

On behalf of the Hilton Abu Dhabi we would like to personally thank you for taking the time share your feedback about your recent stay.

I am pleased to read your positive comments about our location, restaurants, Hiltonia Beach Club, facilities and the service provided by our team members.

Once again, thank you for staying with us and we hope to welcome you again during your next visit.

Yours sincerely

Christian Hoehn
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2012

Stayed here for 8 nights, the main reason for our stay was the F1. At first glance the hotel does appear dated and it is, but once you go inside it is a lot more impressive.
Our room was very clean, and done out very nicely. We didn't have much of a view although this is something we wasn't fussed about.
The beach club was very good, plenty of sunbeds whether it be on the beach or by swimming pool, the sunbeds were pushed a bit to close for my liking, although it was never overly busy. You do need to walk under an underpass to get to the beach club, but was not a real problem.
The breakfast buffet was very good with plenty to choose from and all the 8 or so restaurants within the hotel are also good, albeit some being better than others.
All in all good food, good location, and great service. The only real gripe we had was the WI-FI in the room/hotel didn't work at all. Plus only around 30mins from Yas marina track and airport.

  • Stayed: November 2012, traveled as a couple
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Thank 80Benny80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this reviewResponded November 24, 2012

Thank you for taking the time to comment on your recent stay with us and for complimenting our Hiltonia Beach Club and restaurants.

We do apologize for the inconveniences you encountered regarding the WIFI. But we immediately checked on your complaint with our IT department and arranged some necessary changes.

Yours sincerely

Christian Hoehn
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Abu Dhabi

Address: Corniche Rd | PO Box 877, Abu Dhabi 877, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Romantic Hotel in Abu Dhabi
#20 On the Beach Hotel in Abu Dhabi
#23 Family Hotel in Abu Dhabi
#28 Spa Hotel in Abu Dhabi
#28 Business Hotel in Abu Dhabi
#43 Luxury Hotel in Abu Dhabi
Price Range: $104 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Abu Dhabi 5*
Number of rooms: 326
Official Description (provided by the hotel):
Set on the vibrant Corniche, Abu Dhabi's prime beach location, the stylish Hilton Abu Dhabi hotel places you at the heart of the capital. Hiltonia, our beach club, fitness center and spa offers a spectacular beach, featuring 11,000 square meters of pristine white sand, three swimming pools, water slides, a relaxing spa, an indoor and outdoor whirlpool, a sauna, steam room, modern fitness center and a variety of water activities ranging from paddle boarding to power boat trips. The relaxing guest rooms at Hilton Abu Dhabi feature air conditioning, satellite TV, a seating area, work desk, mini-bar and tea- and coffee-making facilities. Select a Guest Room Sea View for spectacular views of the Arabian Gulf. Stay in an Executive Room for access to the Executive Lounge, which provides an exclusive check-in desk, complimentary in-room internet, breakfast and refreshments. Discover a selection of award-winning restaurants, lounges and bars at Hilton Abu Dhabi. Experience Italian dining at Bocca, international flavors at Vasco's, authentic Japanese cuisine at Toki, and soulful jazz at Jazz Bar and Dining. Hilton Abu Dhabi is a 10-minute drive from the city centre, 5-minute drive from Marina Mall, 7-minute drive from the Heritage Village and 20-minute drive from Sheikh Zayed Mosque. The hotel offers 24-hour room service, front desk service and complimentary on-site private parking. Complimentary WiFi is available in public areas. ... more   less 
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Also Known As:
Hilton International Abu Dhabi
Abu Dhabi Hilton
Hilton Hotel Abu Dhabi

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