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All reviewsal wahda mallsmall kitchenbus stationhuge mallsmall hotelbreakfast staffhome away from homeplace to stayexcellent locationweek staybig roomtv channelsclean hotelthe hotel staffshort stayrecommend this hotelroom service is
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Reviewed July 29, 2018

We’ve stayed in this hotel before because it’s location is very convenient. However, last weekend, We got room 608 is right next to the Housekeeping room so the sound of the door opening and closing will echo into your room the entire night.

  • Stayed: July 2018, traveled as a couple
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Review collected in partnership with Rotana Hotels
Thank reimagpayo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this reviewResponded July 31, 2018

Dear Mr. / Ms. reimagpayo,

Thank you for staying with us and for taking the time to write a detailed review of your experience.

I am extremely sorry to learn regarding the discomfort and inconvenience.

I have also reviewed carefully and noted your comments and subsequently inspected the pantry on the 6th floor. Action will be taken to remedy the situation and will work diligently to ensure that the shortfalls are not repeated.

I would like to thank you for your constructive feedback. It is truly appreciated as it will help us to serve our valued guests better.

We look forward to welcoming you back to Al Rawda Arjaan in the near future.

Yours sincerely,

William

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2018

Area is very accessible . Room is very good and recommendable for backpackers like me. I really enjoyed my stay even just for one day in the city. Though I was not able to experience to take my breakfast I hope next time I could.

  • Stayed: July 2018, traveled with friends
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Review collected in partnership with Rotana Hotels
Thank edwinlumbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this reviewResponded July 21, 2018

Dear Mr. edwinlumbo,

Thank you for taking the time to write about your personal Al Rawda Arjaan experience.

We are pleased to know that you had enjoyed your stay with us.

Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Al Rawda Arjaan.

Yours sincerely,

William

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Reviewed July 7, 2018

A great hotel with friendly helpful staff and a wonderful restaurant, the bedrooms are clean and spacious and our whole experience was first class. The Hotel is also on a 2 minute walk from the Al Whada Mall.

  • Stayed: July 2018, traveled with family
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Review collected in partnership with Rotana Hotels
Thank Malreece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this reviewResponded July 7, 2018

Dear Mr. / Ms. Malreece,

We are delighted to read your wonderful comments and my sincere gratitude to you for your thoughtfulness and taking the time.

It is indeed encouraging and motivating for us all.

We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times.

Yours sincerely,

William

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2018

Apart from the air conditioning, our overall stay is spledid. The receptionist always put on a smile that made us feel welcomed and wanted. The staff are extremely polite and very helpful in attending to our needs. The room looks neat and clean, and the kitchen is well equiped. I'd rate my overall stay an 8 possibly a 9/10 hotel experience. Kudos to you guys!

  • Stayed: June 2018, traveled as a couple
    • Value
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Review collected in partnership with Rotana Hotels
Thank zaldz22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this reviewResponded July 7, 2018

Dear Mr. / Ms. zaldz22,

Thank you for taking the time to write about your personal Al Rawda Arjaan experience.

We are pleased to know that you had enjoyed your stay with us.

Your feedback contributes tremendously in assisting us to identify areas for improvement and will definitely be shared with our colleagues.

Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Al Rawda Arjaan.

Yours sincerely,

William

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Reviewed June 29, 2018

Short walking distance to Al Wahda Mall. Breakfast more for Indian guests but you can order eggs. First room gad a terrible sewage smell but got another room. Room temperature could get adjusted over 22 degrees so it was very cold but they changed it the next day. Staff is very helpful and friendly.

  • Stayed: June 2018, traveled with family
    • Value
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Review collected in partnership with Rotana Hotels
Thank topfblume
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this reviewResponded June 30, 2018

Dear Mr. / Ms. topflume,

thank you for staying with us and for taking the time to write a detailed review of our accommodations, facilities and restaurants.

I am extremely sorry to learn regarding the discomfort and inconvenience.

We appreciate your feedback as this gives us the chance to identify the areas for improvement and we do hope that this unpleasant experience will not change your perception of us.

Thank you for your understanding and we look forward to welcoming you back to Al Rawda Arjaan in the near future.

Yours sincerely,

William

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