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“worst hotel” 2 of 5 stars
Review of Sheraton Khalidiya Hotel

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Sheraton Khalidiya Hotel
Ranked #95 of 127 Hotels in Abu Dhabi
Dubai
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“worst hotel”
2 of 5 stars Reviewed May 18, 2014

I stayed at this hotel for one week on a business trip. This rundown hotel used to Sheraton but not anymore, Though the sign on the top says so. The hotel has no smoking and non smoking separated floors. The smoke keeps circulate with the air conditioners. The floors are dirty as will as the food. They shift food from breakfast to lunch to dinners. The towels and the bed-sheets are old and need replacements.

  • Stayed May 2014, traveled on business
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank RashDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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299 reviews from our community

Traveler rating
    75
    110
    68
    28
    18
See reviews for
45
63
25
124
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cairo
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 7, 2014

I have been at this hotel for three nights, the location is very good as it is very close to the corniche and to Khaldiya Mall, the breakfast was very good but no more varities, overall it very good hotel for buisnes trip.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Mohamed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 21, 2014

I stayed at this hotel for 25 nights, when I relocated to Abu Dhabi. The hotel offers free wi-fi service and overall I had a good experience. Sheraton brand was associated with the hotel during my stay. The service and comforts are good for the money you pay. The breakfast is good and the lunch and dinner buffets are also reasonably good. The hotel is also centrally located and has a mall stone throw away and corniche is just a 5 minutes walk.

Room Tip: choose higher floor and sea view rooms
See more room tips
  • Stayed January 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Hemanttj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cumbria
Level Contributor
92 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed March 19, 2014

Stayed three nights before going to Bali and was received very kindly. The room was roomy and clean. Free WiFi was provided. Breakfast room was good. The staff were very helpful. We were not flying until two in the morning but we're allowed a late check out which was free of charge.
The bar was very cosy and the food good.
The location was excellent. Enjoyed my stay.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank DorothyCumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 27, 2014

me and my colleagues stayed at this hotel many times and there were long duration unfortunately.And every time we stay here we face some other new problem.Like for example today I was checking my laundry that I've received from the hotel and I found out that my expensive dress was totally ruined and another expensive t-shirt also.My dad's comfortable shoes are missing and he will never get them back.and when we reached our room a lot of things weren't functioning.The service is bad overall.The food is not clean.I was harassed by guests many times.

  • Stayed January 2014, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank Diva1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed February 12, 2014

hi all,

i stayed in this hotel in NOV 2013 with my best friend....we were very very happy. i see many people say that its hard to get a taxi? it was not hard at all, we never waited once for a taxi.

the hotel is very clean and neat and rooms are wonderful- we had a sea view and was delighted to look at out our window everyday.

Staff was friendly and helpful- check in went so quick i was amazed-even though we arrived so much earlier than check in- my room was ready.

its also so easy, lots of shops and food places in the same road...and with a 2 AED bus you can go to marina mall in 5-10 min.

Also very close to main bus station 5min away where you can even take a bus to ferrari world for only 4 AED....

This hotel is definitely a very good hotel- i will come back any day!!!!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank naz h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
Level Contributor
82 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed January 22, 2014

Sheraton Khalidiya Hotel is ideal for business travellers as it's convenient for getting around. But as pointed out by many, taxis are very difficult especially in rush hours and the hotel staff are not at all helpful in this regard. Check-in is on a different floor and it’s a bit confusing when you land up at about 2 a.m and there is no one to guide you.

Rooms are average size, well maintained with dark corridors and don’t have a sea view. Furnishings and amenities lack the luxury that comes along with a five star grade. There is only one restaurant with a wide choice from Arabic, Continental, Indian and Chinese dishes. Complimentary breakfast was good. The Pub is noisy, smoky and crowded too. Staff seemed to be simply doing their job. At any place in the hotel, they didn’t seem to be warm and friendly.

Overall, location wise this is ideal for business travellers. Otherwise, there are definitely better hotels in Abu Dhabi.

  • Stayed November 2013, traveled on business
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank jacpaul1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Khalidiya Hotel

Property: Sheraton Khalidiya Hotel
Address: Khalidiya Zayed The First St, Abu Dhabi 6727, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#75 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Khalidiya Hotel 4*
Number of rooms: 285
Official Description (provided by the hotel):
Sheraton Khalidiya Hotel, Abu Dhabi is a luxury hotel located in the heart of the Abu Dhabi the capital where luxury and style are mixed with traditional values of hospitality and respect. The hotel has close proximity to the "Corniche" which is one of the main attractions of the capital as well as close to the main business districts and the famous shopping malls such as Abu Dhabi Mall, AlKhalidiyah Mall which makes it a perfect venue for leisure and business travellers. After going through a major renovation, this luxurious boutique hotel welcomes the travellers with home away from home feeling. Our 284 guest rooms with state of the art technology, wireless Internet in a cozy and chic furniture will ensure that you will have the real Sheraton experience with us. Other facilities and features which include a rooftop swimming pool, fitness center is a great option to re-energize and rebuild your body during your stay. ... more   less 
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Also Known As:
Sheraton Abu Dhabi
Abu Dhabi Sheraton

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