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“Surely one of the best hotels”
Review of Beach Rotana

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Beach Rotana
Ranked #26 of 128 Hotels in Abu Dhabi
Certificate of Excellence
A TripAdvisor Member
Munich, Germany
112
Reviewed January 8, 2006

We stayed with our nine year old daughter at the Beach Hotel over Christmas and New Year and enjoyed every minute of it.

The room was well decorated and comfortable (Beach Wing) and the restaurants are fantastic - especially the seafood restaurant "Finz". Kids amenities were placed in the room including a small bathrobe and slippers for kids. The beach could be a little larger however has all one needs. The staff are simply great and the friendliness and care extended to us was exemplary.

A highly recommended hotel!!

  • Stayed: December 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
12  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,557 - 2,563 of 3,492 reviews

Reviewed January 3, 2006

I've decided to rate this hotel average but I must stress that this is only because the hotel sells itself as a 5* Leading Hotel of the World. Here's my pro's and con's.

Pro's:
* The location is smack bang in the middle of the city.
* The enviable advantage of being attached to one of the biggest shopping malls with cinemas, food court, bowling alley and mini theme park for kids.
* Gorgeous and luxurious public areas
* On the beach, albeit small and not with a particularly good view
* State of the art gym (if you're into that on holiday) and the pool was lovely with plenty of loungers
* Rooms spotlessly clean, the housekeeping team do a
great job.

Con's:
* Most of the staff are quite miserable, we had arranged with the hotel for a car to pick us up at
the airport. They didn't arrive so we had to take a taxi. When we arrived, I told the lady on reception no-one met us at the airport and she just smiled
and said "Oops". No apology, nothing!
* Room a little disappointing with a severe lack of
wardrobe or cupboard space.
* Balcony about 5 square foot and with NO furniture.
* Our room was above the ballroom and on the
first two nights we were kept awake until between
2am & 3am. We complained but the staff didn't seem
to care. On the third day,we saw them preparing for
another party, so I went to reception to ask to
move rooms. They did this but, again, no apology
for the inconvenience. If we hadn't moved rooms, we
would have been kept awake til 3am for 4 nights in
a row. This is unacceptable for any hotel, let alone a 5* one.

I would stay at this hotel again if I got a good deal but I know to ask for a rooms as far away from the ballroom as possible next time. If I had to pay full price, I would probably look for another hotel.

  • Stayed: December 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
10  Thank MadamMuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fouadhamade, Manager at Beach Rotana, responded to this reviewResponded April 10, 2014

Dear Guest,

Thank you for your review on TripAdvisor.

The team and I look forward to welcoming you again.

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
London
15
Reviewed November 28, 2005

Stayed with wife and 2 children after a reccomendation from my parents who stayed there earlier this year. Booked a room in the Tower which sits on top of the shopping mall as the rooms in this side of the Hotel are supposed to be bigger than the standard rooms.The standard rooms are situated in the adjacent block. We felt the rooms were quite small by comparison with the rest of the UAE. It was apparant straight away that the walls in the roooms were wafer thin and we could hear everything going on in the adjoining rooms.When I say everything I mean EVERYTHING to include bedroom and bathroom activities. Many guests apparantly on business arrive late watch tv all night keeping us awake and get early morning calls and have the tv on full blare again.This happened every night of our stay. on more than one evening guests had female visitors and were partying for 2 days.This resulted in noisy confrontations with myself and other guests in the middle of the night on more than 1 occasion. The Hotel was full so we couldnt change rooms.
I spoke to UK ex pats at the hotel who were suffering the same problems with noisy neighbours. It spoiled our stay,worrying all day if we would get any sleep or if I would end up throwing another guest off their balcony. Its a shame as the children loved the pool and slept through everything. The food was okay by the high standards of the UAE.The bar in the Brauhaus was excellent especially during happy hour(4pm to 8pm).Try and get served before business guests or get more than 2 cups of coffee during brekfast, impossible.
Sadly we couldnt go back to this hotel because of the lack of any soundprofing in the rooms.No sleep no Holiday.

  • Stayed: November 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
321
Reviewed November 22, 2005

I agree with certain aspects of the previous report. The food quality was good along with the swimming pool area and sunbeds. This was a typical family styled resort, could have been anywhere in the world though. The staff were hard work particularly around the pool. The service was very slow and everything seemed an effort. The service from reception was mixed and overall not particularly friendly. We paid for a bed and breakfast package and found it most discourteous when the waiter kept putting the bill in front of our noses within 5 minutes of sitting down. The bedrooms were adequate but not particularly big. Overall, I had a good holiday but wouldn't go back to that hotel!

Stayed: November 2005
9  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2005

  • Stayed: May 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
6  Thank Madeleine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fouadhamade, Manager at Beach Rotana, responded to this reviewResponded April 10, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2005

7  Thank Satish7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fouadhamade, Manager at Beach Rotana, responded to this reviewResponded April 10, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2005

Stayed: November 2005
8  Thank OmanRob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beach Rotana

Address: Beach Rotana Hotel 2 St | Connected to Abu Dhabi Mall, Abu Dhabi 45200, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 On the Beach Hotel in Abu Dhabi
#15 Spa Hotel in Abu Dhabi
#17 Family Hotel in Abu Dhabi
#26 Romantic Hotel in Abu Dhabi
#26 Luxury Hotel in Abu Dhabi
#31 Business Hotel in Abu Dhabi
Price Range: $120 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Beach Rotana 5*
Number of rooms: 565
Official Description (provided by the hotel):
Just 30 minutes away from the Abu Dhabi International Airport and 90 minutes from Dubai International Airport. Home to the prestigious Abu Dhabi Trade Centre complex, our Abu Dhabi Beach Hotel is directly linked by an exclusive passageway to the over one million square feet Abu Dhabi Mall - the capital's most renowned shopping mall, which houses international brands, a 6-screen Cineplex and entertainment venues. ... more   less 
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Also Known As:
Beach Rotana - Abu Dhabi Hotel Abu Dhabi
Beach Rotana Hotel Abu Dhabi

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