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“A decent resort style hotel”
Review of Beach Rotana

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Beach Rotana
Ranked #26 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed October 14, 2013

The Beach Rotana's selling point is that it is a resort style hotel. It has a range of very good onsite international restaurants (a steak house, a delicious Indian restaurant, a tasty seafood restaurant, an Italian place, a German beer garden). The hotel has beach front (we didn't go into the water) as well as various pools (although it appears that facilities are not limited to guests and local expats often buy day pass access).

Another plus is that the hotel has direct access to the Abu Dhabi mall and cinema complex - the mall is not amazing and lacks a lot of higher end Western brands but it's possible to spend a few hours there. It is normally open from 10:00AM-22:00, however do note that on Fridays it does not open until 13:00.

The hotel is also a very short taxi ride away from the Madinat Zayed Gold Souk mall - if you are in the market for buying gold jewellery it is a must visit. Gold is tax-free and can be up to two thirds cheaper than prices in Western Europe. The gold rate is also set by the government each day, so you can work out how much you are being charged for the gold and then haggle on the workmanship cost.

The most striking feature of the hotel is its large domed lobby/lounge area which appears to be a popular hang out for local Emiratis and guests. During check-in we were rather entertained by an intriguing (Russian) guest who was sat in the lobby drinking coffee with a khaki clad female body guard, an over the top tiara, and a freshly bandaged nose job. In the evening there was a duo performing modern music on piano and violin.

We were very pleased at being able to check-in at around 09:30AM after arriving on an early morning flight. Room was fine. Complimentary water. Mattress and bedding acceptable. Good range of English television channels. Inoffensive decor. Reasonable sized bathroom. A couple of noise issues coming from the German beer garden band one evening however did not continue late into the night. Staff were reasonably competent and polite; however would probably not want to test them with a complicated request.

Excellent breakfast spread - traditional Arabic food, bakery, cold meats, salmon, range of preserved fruits, omelette station, muesli, cereals, etc. We had dinner at the above mentioned onsite Indian and seafood restaurants and had thoroughly enjoyable meals. In particular the signature lamb dish at the Indian restaurant is AMAZING! It was recommended for two people but could have fed four. Don't be put off by the fact that it takes 40 minutes to prepare - the wait is well worth it. Service at both restaurants was also excellent (although neither were particularly busy when we were there).

The hotel has a few private taxis that are available for guests. They can be booked for airport collections/drop-offs and also for other trips, e.g. to the grand mosque. They're slightly more expensive than regular cabs but can be charged to the hotel room. We recommend that you do this as we had one issue with a driver not having change on our final trip to the airport. Ask the doorman the price of the trip and then be sure to fill it in the slip that you sign for charging to the room.

While we didn't use the service, there is a reasonably priced in-house seamstress who is available to make clothing alterations.

The down-side to the Beach Rotana is its location. If you intend to venture outside the resort area, the hotel is definitely not in a chi-chi part of town. If you want to visit the main Marina Mall area where the majority of expats and Emiratis shop, eat, and hang out, then depending on traffic, it can take half an hour by cab to get there. However if you are happy to stay on-site, then this isn't a problem.

Room Tip: If you don't like noise - request a room away from the German beer garden and beach area.
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  • Stayed: October 2013, traveled as a couple
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1  Thank lollypollyme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fouadhamade, Manager at Beach Rotana, responded to this reviewResponded October 17, 2013

Dear Guest,

Thank you for taking the time to post this review and share your experience on TripAdvisor. It is always a great pleasure to read such detailed feedback with pros and cons.

i am please to know that our leisure facilities as well as dining had lived up to your expectations.

Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do.

In behalf of the team at Beach Rotana Abu Dhabi, I look forward to welcoming you back the next time you are in Abu Dhabi!

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed October 13, 2013

its a pleasure to visit this lovely hotel! what a pool and the beach! just the service was a little bit slow but u cant complain anything else! good cocktails at the bayview! specially arshad a very professional man there! mall is just next door ! a good italian restaurant with good bar ! overall i will definitely comeback to this wonderful hotel!

Room Tip: the pool is one of the best pool i have visited with a beach view and a bar in the pool!
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  • Stayed: August 2013, traveled with friends
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Thank sabee2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fouadhamade, Manager at Beach Rotana, responded to this reviewResponded October 17, 2013

Dear Sabee,

I would like to thank you for taking the time to write your wonderful review on trip advisor following your stay with us

I have noted your comments related to the service at Pool side area, and have been addressed with the concerned Department Head for immediate action.

In behalf of the team at Beach Rotana Abu Dhabi, I look forward to welcoming you back the next time you are in Abu Dhabi!

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2013

My brother and I stayed here for 5 nights as part of an Etihad deal at the end of our 6 weeks trip before heading home. We had a lovely twin room and the staff were happy to empty the mini bar for us. Breakfast is included with the room and the buffet was amazing and as it was Ramadan at the time, we filled ourselves up. The hotel has a great outdoor pool and beach area and with the hot weather we made great use of this. The hotel also connects to the Abu Dhabi Mall, so we didn't have to travel far for other food options at night and to go to the movies. The staff were always polite and helpful to us, also sorting out a situation when a taxi driver took us to the wrong destination.

  • Stayed: July 2013, traveled with friends
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1  Thank nursetabs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fouadhamade, Manager at Beach Rotana, responded to this reviewResponded October 17, 2013

Dear Guest,

Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Beach Rotana Abu Dhabi.

I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout.

Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do.

In behalf of the team at Beach Rotana Abu Dhabi, I look forward to welcoming you back the next time you are in Abu Dhabi!

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2013

I had never heard of the Rotana hotel group previously but the Beach Rotana was recommended by the travel agent and what a good recommendation it was. The outside looks very average however once I entered the grand foyer it was clear that this was a quality hotel. I traveled with my family and stayed in a spacious superior room on the lobby side. The facilities were great (2 pools, beach, gym, 6/7 restaurants), breakfast was excellent but above all the staff made us feel welcome. I cannot rate the service by the staff highly enough and this was consistent in all areas of the hotel. Only a couple of minor gripes, no free wi-fi in the rooms (but there is at the pool areas which was useful) and many of the nicer restaurants did not cater for young children (although I can understand this for 'fine dining'). I would definitely come back to this hotel.

  • Stayed: October 2013, traveled with family
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Thank subs3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fouadhamade, Manager at Beach Rotana, responded to this reviewResponded October 17, 2013

Dear Guest,

We would like to thank you very much for your comment on Tripadvisor, regarding your stay at the Beach Rotana Abu Dhabi.

It is a great reward to read that you enjoyed your stay with us. We are thrilled that you appreciated the quality of service, your room, our restaurants and our staff.

In behalf of the team at Beach Rotana Abu Dhabi, I look forward to welcoming you back the next time you are in Abu Dhabi!

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2013

Certainly it deserves its 5 stars. Well kept and with helpful staff there are no complaints!
The place has a nice beach, two pools-1 is for kids - a few -overpriced- restaurants and direct indoors access to the AD Mall.

  • Stayed: October 2013, traveled on business
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2  Thank GenHan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fouadhamade, Manager at Beach Rotana, responded to this reviewResponded October 13, 2013

Dear Guest,

Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Beach Rotana Abu Dhabi.

I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout.

Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do.

In behalf of the team at Beach Rotana Abu Dhabi, I look forward to welcoming you back the next time you are in Abu Dhabi!

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2013

The only thing that exceeds that style and comfort of this hotel is the service provided by its staff. Rotana has succeeded where many try in selecting and training excellent people to represent them in contact with their guests. It is these people who make you want to come back to Abu Dhabi and this hotel again and again.

Room Tip: Choose the upgrade to Club Rotana. It's worth it!
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  • Stayed: October 2013, traveled on business
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Thank Arthur S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fouadhamade, Manager at Beach Rotana, responded to this reviewResponded October 13, 2013

Dear Arthur,

Thank you for sharing your very nice comments and recommending Beach Rotana Abu Dhabi on trip advisor. Great service is one of our main aims and it is very rewarding to know that we have succeeded in delivering

In behalf of the team at Beach Rotana Abu Dhabi, I look forward to welcoming you back the next time you are in Abu Dhabi!

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013

Overall excellent hotel, great facilities, best staff I have encountered at a hotel (extremely helpful), lovely breakfast. Pool is big enough for real swimming, gym is super well equipped. Rooms are bigger than normal. Price is reasonable, if you book well ahead. The one factor that is sub standard is no wifi in rooms or public areas (i think you can pay extra for it !). This is below global norms now, wifi is expected. I had to go to pool area to use wifi, not the most convenient ! But it worked fine there. Rotana, get free wifi in the rooms and your hotel will be exceptional. 2nd stay at the hotel in 9 mths. 2013.

  • Stayed: October 2013, traveled solo
    • Value
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Thank samcha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fouadhamade, Manager at Beach Rotana, responded to this reviewResponded October 13, 2013

Dear Samcha,

Thank you for your loyalty and continuous support to Beach Rotana Abu Dhabi, your recent post on trip Advisor is a cherished reply to our colleagues hard work and dedication towards excellent customer service.

In behalf of the team at Beach Rotana Abu Dhabi, I look forward to welcoming you back the next time you are in Abu Dhabi!

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Beach Rotana

Address: Al Zahiyah Area | Connected to Abu Dhabi Mall, Abu Dhabi 45200, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 On the Beach Hotel in Abu Dhabi
#14 Family Hotel in Abu Dhabi
#15 Spa Hotel in Abu Dhabi
#26 Luxury Hotel in Abu Dhabi
#26 Romantic Hotel in Abu Dhabi
#31 Business Hotel in Abu Dhabi
Price Range: $111 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Beach Rotana 5*
Number of rooms: 565
Official Description (provided by the hotel):
Just 30 minutes away from the Abu Dhabi International Airport and 90 minutes from Dubai International Airport. Home to the prestigious Abu Dhabi Trade Centre complex, our Abu Dhabi Beach Hotel is directly linked by an exclusive passageway to the over one million square feet Abu Dhabi Mall - the capital's most renowned shopping mall, which houses international brands, a 6-screen Cineplex and entertainment venues. ... more   less 
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Also Known As:
Beach Rotana - Abu Dhabi Hotel Abu Dhabi
Beach Rotana Hotel Abu Dhabi

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